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Overview

Whispir is a workflow communications platform that helps organizations improve their interactions with text, email and voice with scenario based workflows.

Resolve incidents quickly and create an unrivalled communications experience with Whispir for ServiceNow. Communicate key operational insights and incident information across text, voice and conference calls to rapidly respond and gain deeper insights to improve your business process. With simplified set-up and smart workflows to optimise every process, Whispir for ServiceNow gives your service management team the right information, at the right time.

Products

  • Voice Out

    Send recorded or text-to-speech messages or send live bridge call invitations to any mobile or landline phone.

  • Voice In (IVR)

    Use IVR technology to create voice messages directly within the Whispir platform (Additional professional services required).

  • Push Notifications

    Create secure in-app push notifications to communicate instantly with your team.

  • Multilingual

    Create voice, text and email content and send in the recipient's preferred language.

Contracts

Federal

GSA Schedule 70

GS-35F-0119Y
Dec 20, 2011- Dec 19, 2021

ITES-SW

W52P1J-15-D-0008
Mar 03, 2015- Aug 10, 2020
*Additional Option Years Available

Education

Massachusetts Higher Education Consortium (MHEC)

MC15-04
Aug 10, 2019- Jun 30, 2022

Resources

Solutions Brief

Whispir for ServiceNow transforms service management through streamlined workfow communications, bridging the gap between people, processes and the information needed for timely IT incident resolution and increased customer service.

Webinar

During this webinar on June 18th Whispir helped attendees discover how to:Improve the ServiceNow experience with licensed and non-licensed usersEnhance and expand your self-service capabilitiesDrive service desk efficiencies with an interactive, omni-channel approachImprove resolution times by lever...