Your mission is our mission.
Northwoods is a technology company truly focused on human services. Our user-centric software—created from our own human services experience—is built for engagement, efficiency, and service delivery in adult & aging, child support, child welfare, and economic assistance. We help state and county human services agencies do more with less and get the results they need.
Nearly 45,000 caseworkers across the country use our solutions to manage, collect, view, and share case content and data more efficiently. As a result, agencies improve service delivery, maximize productivity, make informed decisions, and achieve better outcomes for the vulnerable adults, children, and families they serve.
Traverse is a content collection, data collection, and case discovery solution that helps caseworkers efficiently collect, retrieve, and share case content and evidence from anywhere. Traverse automatically analyzes the information collected with no additional work required. This process empowers caseworkers, supervisors, directors, and state executives to make informed, confident decisions for the vulnerable adults, children, and families they serve.
Compass Capture is an intuitive web application that allows agency workers to categorize and submit documents to any document management system using point of entry scanning. Caseworkers save documents in an electronic case file, make documents available almost instantly throughout the agency, route documents to multiple recipients simultaneously, and categorize documents for multiple clients or case files.
Compass Appointments helps agencies manage client flow and scheduling. It improves client service as well as communication between the front desk and caseworkers. By automating client check-in, eliminating paper appointment schedules, consolidating scheduling, and helping distribute the assignment of appointments among workers, Appointments reduces client wait times and lines in the lobby.
With Compass Pilot, case and client data collected at any point in the system is immediately available to all workers and processes that need it. Automating routine tasks results in dramatic increases in productivity and service levels throughout the organization.
Compass CoPilot allows workers to manage case and client information on an iPad. This mobile package equips workers to take important information into the field and create new information. They can sync the information back to Compass Pilot at their office computers.