Customer Experience & Engagement Solutions

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The Customer Experience and Engagement portfolio at Carahsoft brings together a variety of industry-leading solutions that analyze and disseminate information to constituents, the public, and the community. These solutions provide a means for the government to uphold responsibilities to share and report information to the public in a secure manner.











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  • All Customer Experience & Engagement Vendors
  • Website Modernization and Mobile Enhancement (17)
  • Digitization of Services (26)
  • Customer Service (25)
  • Public Outreach (13)
  • Social Media (5)
  • Electronic Signatures (3)

All Customer Experience & Engagement Vendors


Education

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Salesforce's Courtney Hawkins discusses the need for speed in providing government services.
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A Conversation with Kori Ann Edwards, Managing Director of Operations, Utah Governor’s Office of Economic Opportunity.
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Q&A with Margarita Devlin, Deputy Assistant Secretary for Operations and Management Veterans' Employment and Training Service at the Labor Department.


Community Trends Blog



Events

Webcast
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CITIZEN EXPERIENCE EVENT
Hosted By: Granicus
Carahsoft July 07, 2022
Carahsoft 12:00 PM ET
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Webcast
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CITIZEN EXPERIENCE EVENT
Hosted By: Zoom & Carahsoft
Carahsoft July 14, 2022
Carahsoft 2:00 PM ET
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Resources

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Digital workplace trends and insights for 2021

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News

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CUSTOMER EXPERIENCE & ENGAGEMENT NEWS
Carahsoft May 06, 2021

Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®, today released a new study highlighting the citizen experience (CX) with Federal Government services amid the pandemic.


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CUSTOMER EXPERIENCE & ENGAGEMENT NEWS
Carahsoft October 20, 2020

Qualtrics, the leader in customer experience and creator of the experience management (XM) category, today announced it is releasing a vaccine management solution to help governments deliver the COVID-19 vaccine safely and efficiently to their communities. This will allow economies to reopen, individuals to get back to work, and residents to resume everyday activities.


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