Enhancing Public Sector with AI-Driven Translation

1440's Translation Studio is a machine translation solution designed specifically for Salesforce users to transform public sector service delivery. By enhancing citizen engagement through efficient, inclusive, and intelligent communication tools, we leverage advanced translation technology and seamless Salesforce integration. This helps public sector agencies provide accessible and equitable services to all citizens, fostering greater trust and satisfaction.

Our advanced machine translation solutions elevate the public sector's engagement with citizens by breaking down language barriers and enhancing communication efficiency. Integrated seamlessly within the Salesforce ecosystem, 1440 offers public sector agencies the tools they need to deliver inclusive, timely, and accurate services to a diverse population.

Public sector organizations face unique challenges in ensuring effective communication with all citizens, including those with Limited English Proficiency (LEP). 1440 addresses these challenges with robust, AI-driven translation tools that support over 100 languages. Our native solution effortlessly translates emails, cases, knowledge articles, live chat conversations, and both standard and custom Salesforce objects. This ensures comprehensive multilingual support across public sector communication channels.

1440's solution extends to Salesforce Metadata, enabling the translation of new and existing Screen Flows, Salesforce Surveys, and AI chatbots through Salesforce Einstein Bot Translation. This ensures that every interaction within the Salesforce environment is accessible and understandable to all citizens, further fostering trust and satisfaction in public services.

Our automation capabilities streamline the translation process, allowing agencies to translate content with just a few clicks. By setting the object, target language, and translation engine, public sector staff can automate translations, significantly reducing the time and resources needed to manage multilingual communications. This not only enhances operational efficiency but also ensures that information is disseminated quickly and accurately.

Integration with Lightning Flows allows for code-free automation of translation processes, simplifying operations and ensuring consistent, high-quality translations. This feature empowers public sector agencies to maintain a positive public image by responding promptly and effectively to citizen concerns in any language.

1440 is revolutionizing public sector communication by enhancing citizen engagement through advanced, AI-driven translation technology and seamless Salesforce integration. We empower public sector agencies to deliver accessible and equitable services, fostering greater trust and satisfaction in public services.