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Government Permitting & Licensing Software

Civic Review is a cloud-based permitting and licensing software tailored for local governments seeking to modernize and streamline their administrative processes. Designed without rigid modules, the platform offers unparalleled flexibility, allowing municipalities to customize workflows and forms to meet their specific needs.

Key Features

  • Customizable Workflows: Unlike traditional software that confines users to predefined modules, Civic Review empowers administrators to design and implement workflows that align with their existing processes. This adaptability ensures that the software complements, rather than dictates, municipal operations.
  • Diverse Application Support: Beyond standard permits and licenses, Civic Review accommodates a wide range of applications, including special event permits, utility service applications, FOIA requests, and more. This versatility makes it a comprehensive solution for various governmental needs.
  • User-Friendly Applicant Portal: Applicants benefit from a dedicated portal where they can submit applications, track statuses, make payments, and communicate with staff. This self-service approach reduces the administrative burden on municipal employees and enhances transparency for applicants.
  • Efficient Inspection Management: Field inspectors can schedule, conduct, and report inspections directly from the field, even without internet connectivity. This feature accelerates the inspection process and ensures timely updates to the system.
  • Automated Renewals: Civic Review automates the renewal process by sending timely notifications to applicants, significantly reducing manual tasks associated with renewals and ensuring higher compliance rates.
  • Integrated Communication Tools: The platform includes built-in messaging capabilities, allowing seamless communication between applicants and municipal staff, with all interactions logged for future reference.
  • Comprehensive Data Management: All application data, communications, and documents are centralized, facilitating easy access and auditability, which is crucial for accountability and transparency.

Real-World Impact

Municipalities utilizing Civic Review have reported substantial improvements in efficiency and user satisfaction. For instance, Box Elder County, Utah, experienced a 50% reduction in permit review times and enhanced organization in their permitting processes.

Summary

Civic Review stands out as a flexible and comprehensive solution for local governments aiming to digitize and optimize their permitting and licensing processes. Its customizable nature, combined with user-centric features, positions it as a valuable tool for municipalities seeking to enhance operational efficiency and public service delivery.