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Adobe revolutionizes how agencies engage with ideas and information, transforming and extending government services to provide a richer, more productive, and trusted experience with constituents, agency personnel, and the military. With the ubiquity of Adobe® Reader® and Adobe Flash® Player, Adobe has the largest software footprint in the world, which uniquely positions us to help the government deliver information to the edge - anytime, anywhere, and through any medium.

Carahsoft serves as the master GSA and SLSA Schedule Partner for Adobe Creative, Connect, Experience Manager, and Marketing Cloud products and services, supporting an extensive ecosystem of resellers and consulting partners committed to helping government agencies optimize constituent-facing applications while automating back-end processes. They also offer the entire line of Adobe products and services on GSA Schedule # GS-35F-0119Y and the SLSA Contract # EN578-100808/155/EE.


  • Acrobat

    Adobe Acrobat DC logo

    Acrobat DC with Document Cloud Services

    Cut costs and paperwork, streamline permit processes, and support self-service for citizens with the all-new Acrobat DC.

    Adobe Document Cloud is a revolutionary way to get work done with documents from anywhere — desktops, mobile, and the web. At the heart of Document Cloud is a completely reimagined Adobe Acrobat DC that provides a consistent experience across devices, and introduces revolutionary new e-signature and editing capabilities. For government organizations, Adobe Document Cloud also provides powerful Acrobat administration tools and introduces enterprise-class e-sign services to integrate e-signing into business systems.

    With Acrobat DC, federal, state, and local government agencies can:

    • Edit PDFs on mobile devices
    • Easily convert paper documents to digital, editable files that can be sent for signature
    • Electronically send and sign any document from any device
    • Fill and sign documents, fast and easy with auto-fill across all devices
    • Access document anywhere, on any device
    • Create, comment, and sign documents directly through the Adobe Acrobat DC mobile app
    • Manage, track, and control documents to gain visibility where critical documents are along their process, including who has opened them and when
    • Protect sensitive information inside and outside the firewall
  • Captivate Prime

    Adobe Captivate Prime logo

    Adobe Captivate Prime

    Take charge of your learning environment, with a self-service LMS.

    What is Adobe Captivate Prime?

    A modern LMS that empowers you to setup, deliver, and track learning all by yourself. Maximize learning impact by developing skill-based learning programs. Play all kinds of content seamlessly with our unique ­fluidic player that also allows note-taking to facilitate revision. Foster a learning culture using gamification and mobile learning.

    New Features:

    • Offer stimulating learner experiences - Go live instantly with the fluidic player that plays virtually any eLearning content seamlessly regardless of format. Improve retention by allowing learners to take notes for future referencing. Enable learners to consume content in online or offline mode, on any device, and track their progress using a personalized dashboard.
    • Set up quickly and manage easily - Get up and going within a day with a flat, modern UI. Handle the setup, delivery, and tracking of learning all by yourself. Leverage smooth content-LMS integration to seamlessly bring in and track virtually any content, including PPTX, video, PDF, and DOCX files, and AICC and SCORM packages. Use the in-built LCMS to store, version and reuse modules. Use the smart enroller to quickly assign trainings to users.
    • Maximize learning impact - Achieve business goals faster by developing new skills and closing skill gaps. Quickly roll out personalized learning plans to individuals and groups, using do-it-yourself workflows. Get actionable insights by tracking all online, offline and certification training imparted to your employees or external partners.
    • Establish a learning culture - Create a participatory culture that results in users embracing learning rather than dodging it. Improve course completion rates by making learning exciting through gamification, leaderboards and badges. Enable users to learn on the move on their mobile devices. Ensure learner satisfaction by improvising training based on course effectiveness, and feedback from learners and their managers.

  • Captivate 9

    Adobe Captivate 9 logo

    Adobe Captivate 9

    Create any kind of eLearning end-to-end on any device.

    With the new Captivate 9, go seamlessly from storyboarding to responsive eLearning design. Dip into the exclusive 25,000+ asset store to enrich your content, and create courses that run seamlessly across desktops and mobile.

    New Features:

    • Rapid eLearning authoring - From storyboarding to responsive eLearning, create virtually any kind of professional looking and instructionally sound content using a single tool. Add interactive elements to transform static content with just a few clicks. Call on the power-packed functionalities from within an intuitive UI that makes authoring easy and efficient.
    • Responsive eLearning design - Author just once and content will rearrange itself for the tablet and mobile views. Start from a blank canvas, record an iOS device, or even import a storyboard using Adobe Captivate Draft. Deliver multiscreen, location-specific, device-aware learning experiences without programming. Use the preview to see exactly how your courses look on various screens.
    • 25,000+ Asset store - Enable lifelike animations and realistic interactions with multistate objects and responsive motion effects. Dip into the all-new library of 25,000+ assets or select from a range of customizable interactions and games to keep your content lively and your learners engaged.
    • Everything eLearning - Easily author virtually any kind of responsive interactive eLearning content. Create HD product demos, application simulations, soft-skills and compliance training materials, live and self-paced online courses, self-service videos, employee on-boarding modules, and more. Meet varied eLearning needs of users with the tool that has long been trusted by more than 80% of Fortune 500 companies to create compelling eLearning content.
    • Test and track - Create a variety of eye-catching quizzes with out-of-the-box templates and evaluate quiz results more conveniently. Add pre-test, audio responses, and remediation to quizzes. Use the in-product LMS preview to see how your project will integrate with various SCORM-compliant LMSs. Publish eLearning and HTML5-based mobile learning courses effortlessly to leading LMSs, including Adobe Captivate Prime.
    • Geek street. Go further, faster - Break new ground with your courses. Write your own scripts or configure conditional logic to achieve complex eLearning workflows. Customize outcomes by enabling conditional or multiple actions in an interaction, and reuse these interactions or share them across modules and projects. Roundtrip seamlessly with Adobe Photoshop, Illustrator, Audition and more in Adobe Creative Cloud and work with the world’s best creative apps.
  • ColdFusion

    Adobe ColdFusion logo

    Adobe ColdFusion

    Adobe ColdFusion 2018 is a tried and tested application server that simplifies complex coding tasks. Rely on the most secure development platform to bullet-proof your applications using trusted tools and proven techniques for scalable, high-performing web and mobile applications.

    Some key features:

    • Enterprise applications. Ef­fortless development. Slash coding time and effort while developing web and mobile applications that are robust and scalable. Be more productive with significant improvements to your favorite programming language, CFML.
    • Deep insights. Dramatic results. Control and optimize with the all-new, powerful Performance Monitoring Toolkit — a standalone server with low overhead. Use end-to-end visibility into your applications, to monitor and troubleshoot server, database, and network issues before they affect customers — in minutes.
    • Extend services. Embrace new customers. Widen your outreach by unlocking the power of APIs. Build a more successful, cost-effective API program by managing, securing, and transforming APIs across their lifecycle. Obtain a better understanding of how your APIs are being used with a user-friendly dashboard.
    • API Version and Lifecycle Management. Manage APIs across their lifecycle, from draft to publish to deprecate and retire. Upgrade APIs without worrying about backward compatibility by managing multiple versions using a single platform. Tweak the API settings without affecting the production server by configuring a test server.

    Top new features of Adobe ColdFusion Enterprise Edition (2018 Release) include:

    • Multitenancy support
    • Policy management
    • Threat protection
    • Asynchronous programming
    • Language enhancements
    • REST playground
    • Modern admin UI
    • Full CFSCRIPT support
    • HTML to PDF conversion
    • CLI and Read-Eval-Print Loop
    • Web services support
    • PDF manipulation with Document Description XML
    • Auto lockdown
    • Security enhancements
    • Security code analyzer
    • Server visibility

    Adobe ColdFusion Builder (2018 release). A robust IDE for web and mobile application development. Build with a lightweight, quick-loading IDE that complements Adobe ColdFusion. Finish faster with tools that help you develop, test, debug, and deploy applications. Automatically detect vulnerabilities in your code. Identify bottlenecks with reports from the Performance Monitoring Toolset.

    Adobe ColdFusion Standard (2018 release). Perfect for developing rich, interactive applications. Use built-in functionalities to simplify the generation and manipulation of PDFs, and the creation of REST services. Bullet-proof applications with the most secure platform on the planet.

    Adobe ColdFusion on Amazon Web Services. An affordable way to access the powerful features of Adobe ColdFusion Enterprise Edition. Build high-performing, enterprise-ready applications that scale dynamically to meet your business needs. Easily create interactive web applications leveraging unique built-in HTML5 support. Make your websites more secure with formidable security standards.

    Additional Resources:

    Solution Partners

    • FusionReactor: Java and Adobe ColdFusion Application Performance Monitor for development and production.
  • Connect

    Adobe Connect logo

    Adobe Connect

    Powering mission critical web conferencing solutions
    end-to-end, on
    virtually any device

    Adobe(r) Connect(tm) is a web conferencing solution for web meetings, eLearning, and webinars. It powers mission critical web conferencing solutions end-to-end, on virtually any device, and enables organizations from leading corporations to the U.S. Department of Defense to fundamentally improve productivity.

    With Adobe Connect you can:

    • Conduct weekly meetings with geographically dispersed teams
    • Deliver live virtual classroom training
    • Put structure around your on-demand training courses and curricula
    • Produce end to end webinars that include marketing & promotion, interactive delivery of content and detailed post event analytics
    • Enable face to face video conferences for more personal engagement between teams
    • Create a persistent virtual war room for emergency preparedness
    • Take advantage of seven layers of security to ensure all data is safe and secure
    • Develop custom add-ons to further enhance the capabilities of the platform

    To learn more about Adobe Connect, please visit our website.

  • Creative Cloud

    Adobe Creative Cloud logoCreative Cloud

    Creative collaboration. Customized deployment. Give your agency’s creative teams the industry-leading apps they want — and get the secure, customizable deployments your IT team requires.

    Adobe Photoshop logo

    Adobe Lightroom logo

    Adobe Premiere logo

    Adobe Illustrator logo

    Adobe Dreamweaver logo

    Adobe Muse logo

    Adobe Acrobat logo

    Adobe Indesign logo

    Adobe After Effects logo

    Adobe® Creative Cloud™

    Adobe Creative Cloud ushers in a new era of creativity and collaboration that gives your creative team everything it needs to capture inspiration and work together to create amazing content across desktop and mobile devices. Creative professionals can easily accelerate their work, and your agency will benefit from budget predictability, easy license management, and maximum control over the software.

    Why Creative Cloud?

    Tons of new features added since CS6. And you’re always up to date.
    With Creative Cloud, you get the latest features as soon as they’re released. Since CS6, we’ve added over a thousand features in Creative Cloud to improve productivity, make everyday tasks easier, support the latest standards and hardware and help you create even more amazing work.

    A frictionless workflow between desktop and mobile.
    New Adobe mobile apps for iOS and Android extend the power of your desktop apps to your devices so you can create anywhere. Plus services like Adobe Stock and collaboration tools like Creative Cloud Libraries—powered by Adobe CreativeSync—put all the assets you need at your fingertips across desktops and mobile devices.

    Lower up-front costs.
    With an annual membership, you can budget more predictably, lower up-front costs, and leverage volume discounts. Set your own anniversary date to align to your buying cycle, and rest assured your software will always be in compliance.

    Created for evolving teams.
    The Admin Console makes it easy for IT to add or reassign seats anytime with just a few clicks. Billing catches up at your next payment cycle, so noncompliance is a non-issue. Deploy apps and updates your way—either handle it centrally or let users install as needed. Users can start downloading and using apps immediately.

    Secure cloud storage and team collaboration.
    Get up to 100GB per user of secure cloud-based storage to collaborate and share files and folders—all accessible from your desktop, smartphone or tablet. Maintain version control, stay on top of changes, and collaborate more seamlessly thanks to CreativeSync technology, which keeps everything connected.Expert help and training.

    With access to hundreds of video tutorials plus exclusive phone access to Adobe product experts, creative teams can quickly learn new skills and solve workflow issues. And IT now has access to advanced 24/7 tech support— including a dedicated phone line for Creative Cloud admins—to help deployments run smoothly.

    Adobe Tech Support logo

  • Adobe Sign

    For a government agency, going paperless isn't just a nice idea; it's an essential requirement for delivering improved citizen service in a cost effective manner. While most agencies have been going green for several years, business processes that require signatures remain stubbornly paper-based. Government workers, retirees, businesses, and citizens still lose countless hours printing, faxing, mailing, and tracking documents because a signature is needed.

    It's not that agencies don't want to solve this problem. They do. Concerns about compliance with electronic signature legislation - as well as security and privacy mandates - have been a barrier. And while some larger agencies have successfully deployed solutions for specific internal workflows, most organizations lack the budget and resources to tackle such a big infrastructure project. Even then, internal solutions don't cover it all. Most workflows that include citizens, businesses, or mobile workers still use good, old fashioned paper.

    Fortunately, Adobe Sign - a cloud-based electronic signature service - is helping federal, state, and local agencies fast track their paperless efforts. Sign's easy-to-use, automated solution lets you instantly send, sign, track, and file documents securely online. Sign makes it possible to get the signatures and approvals you need, comply with mandates, and deploy a solution quickly with an affordable monthly subscription.

  • Green Solutions

    Going Green with Adobe

    Adobe's Green Solutions allow organizations to collaborate and share information online, while reducing their carbon footprint and paper trail.

    Adobe Connect

    Reduce your carbon footprint. Many of the meetings and presentations we all attend could be just as effective if held virtually on the web. With Adobe Connect, you can bring together people from remote locations, saving time, money, and the environment.

    • Reduces the carbon footprint, thereby improving the environment
    • Eliminates manual processes that require an in-office presence
    • Allows employees to meet, train, and collaborate in real-time online
    • Discover the Footprints Carbon Calculator

    AEM Forms

    Transform complex form and document transactions into simple, engaging digital experiences - anytime, anywhere, on any device. Adobe Experience Manager (AEM) Forms streamlines form discovery, simplifies form filling, efficiently processes form data, provides timely and engaging responses, and protects sensitive content. By leveraging the power of one Adobe platform, regulated industries can quickly create and publish digital enrollment service reducing costs associate with paper as well as continuously measure and optimize experience to acquire and convert customers across web, mobile and beyond.

    Fill in, sign, comment on, or save Adobe PDF filesDelivers unprecedented visibility and control over your business processesBring more paper-based processes online by providing digital signature and encryption capabilities in a server environment

  • Experience Cloud

    Adobe Experience Cloud logo

    Adobe Experience Cloud

    As the world becomes more digital, citizens expect to have engaging interactions on every device. That's why Adobe helps governments create amazing experiences. We help you build great content faster and deliver it across every channel - all while keeping your data secure.

    Adobe Experience Manager logo Adobe Experience Manager

    Adobe Experience Manager (AEM) enables agencies to create, manage, and optimize online experiences to build communications and extend reach in the digital world. AEM integrates Adobe's broad portfolio of industry-leading tools to empower agencies to execute with ease, agility, and effectiveness. Adobe Experience Manager also facilitates collaboration with IT by providing the unified tools and platform to enable them to rapidly develop and deploy new templates, designs, and components for web, mobile and social channels to the public.Adobe Experience Manager empowers you to:

    • Quickly manage and update web content
    • Store and manage all digital assets in one content repository
    • Use Social Communities to foster online engagement and increase engagement

    Adobe Analytics logo Adobe Analytics

    Adobe Analytics is the industry-leading solution that delivers the analytics and reporting capabilities to enable data-driven decision-making. It provides the insight critical to optimizing marketing efforts, whether they’re used for delivering personalized experiences, driving better ad spend, or monetizing content with the highest ad rates possible.Each measureable action that a constituent takes while interacting with your agency represents an opportunity to:

    • Align digital outreach initiatives with your agency mission
    • Gain real-time insights into constituent behavior across marketing channels
    • How to acquire more traffic to your agency's website using best-practices for digital marketing and social networks
    • Insights to deliver relevant online consumer experiences that drive engagement

    Adobe Target logo Adobe Target

    Adobe Target combines rules-based and automated behavioral targeting to take advantage of the social data agencies are starting to collect from social media activities. This includes the most basic information—i.e. IP address, time of day, or referral source—to deeper insights such as category or history. When integrated with real-time analytics metrics, agencies can enhance the relevance and efficiency of visitors’ experiences, whether they are new to their site or seasoned viewers

    Adobe Campaign logoAdobe Campaign

    Adobe campaign is a set of solutions that help agencies personalize and deliver campaigns across all online and offline channels. Campaign enables you to manage your data and monitor the performance of your cross-channel campaigns from one place, use personalized, contextual and real-time email messages to deliver a compelling citizen experience, and utilize marketing automation to increase your campaign productivity and reduce your time to market. This solution also empowers you to:

    • Use simple drag-and-drop icons to easily manage every aspect of your marketing campaigns, and then watch results in real time
    • Bring all the information you have about a citizen — both online and offline — together in one place
    • Identify citizens more effectively with integrated citizen profiles and customized segments
    • Deliver uniquely relevant email experiences, coordinated with other channels — including offline
    • Use a centralized catalog to select and present personalized, relevant information in an instant
    • Use intuitive and customizable reports to give you the insights you need and the next action you should take
  • Presenter

    Adobe Presenter logo

    Adobe Presenter

    Adobe Presenter software lets you take advantage of flipped learning. Turn your PowerPoint courses into HD videos, enrich with assets and quizzes, and publish to desktops and tablets as HTML5. Enable video analytics for early identification of learners who need help. Track learner performance with leading LMSs.

    Why Adobe Presenter?

    Create video lectures in three easy steps - Quickly create studio quality video lectures by capturing your screen content along with your audio or video, right from your desktop. Use a simple 3-button interface to easily edit and publish your videos.

    Transform slides into interactive eLearning - Convert your PowerPoint slides to engaging eLearning content. Add quizzes and out-of-the-box assets, and publish as HTML5 for access using desktop and mobile browsers. Track learner performance using leading LMSs.

    Use analytics for learner intervention - Use built-in analytics to track content consumption and identify learners who need course correction. Track learner performance, and report key performance metrics without having to invest in an LMS.


Carahsoft Technology Corp. is pleased to manage the Adobe Government Agent Program for the Adobe Enterprise solutions, to include Adobe Connect, Adobe Experience Manager, and Adobe ColdFusion. Our single goal is to add tremendous value to Adobe's public sector reseller network. We achieve this by understanding and living your sense of urgency and by providing maximum flexibility and unparalleled sales and marketing support.

Count on Carahsoft
Our highly skilled Adobe team is committed to helping you increase your success in the public sector marketplace.

Count on us to support you with:

  • Lead Generation and Follow-Up
  • Adobe Product and Sales Training
  • Dedicated Sales Support for Quoting, Forecasting, Pipeline
  • Outbound Call Blitz Campaigns
  • Account Management (Forecast/Win/Loss Reporting)
  • Dedicated Sales Representative for DOD, CIV, and SLG
  • RFP Identification
  • Bid and Proposal Assistance
  • Order Processing - same day turnaround to Adobe
  • Government Reporting
  • Payment of Applicable Fees (GSA IFF)
  • Unparalleled Dedicated Marketing Support, Including:
    • Targeted Email Campaigns
    • Partner Networking Events
    • End-User and Developer Events
    • Highly-Targeted Webcasts and Training
    • And More!

Demand More
Carahsoft specializes in developing and executing marketing plans that generate demand. We work with the government marketing teams at Adobe and within the reseller community to customize existing materials and programs for the government market. In addition, we create and implement new initiatives to generate visibility and leads.

Call Us Now. We're Here to Help!
With our experience and resources, we're confident that we can help you achieve your government Adobe sales goals. Contact your Adobe Government Team to get started!


To Request Product Literature and Adobe Quotes:

For additional questions or more information on becoming an Adobe Government Agent, or reselling Adobe's Connect or Adobe Experience Manager product lines, please contact:

Cortney Steiner
Adobe Government at Carahsoft
Sales Director

Kevin Ambrose
Adobe Systems
Channel Account Manager

Sean Hiebert
Adobe Government at Carahsoft
Partner Alliance Manager

Why Carahsoft?
Carahsoft was established by a group of seasoned professionals with decades of experience in government sales, government marketing, and Federal GSA Contract program management. We draw on this expertise to support Adobe's resellers through the entire sales process--from identifying leads and helping you close deals--to handling order administration and government reporting requirements.

Carahsoft Technology Corp.
11493 Sunset Hills Road #100 | Reston, VA 20190

Industry Insights

Analyst Reports

The Forrester Wave™: Digital Asset Management for Customer Experience, Q2 2018

Adobe's digital asset management (DAM) solutions can help you improve efficiencies and achieve greater ROI by automating content management tasks and deploying content faster. Read the Forrester Wave report to learn more about the qualities that we think set Adobe apart to be recognized as a Leader.

The Forrester Wave™ Cross-Channel Campaign Management, Q1 2018

There’s a reason why marketers from more than 1,000 of the world’s leading brands use Adobe Campaign (Adobe’s cross-channel campaign management solutions) to plan, build, orchestrate, and measure engaging experiences across digital and offline channels. Read the Forrester Wave report to see why we think Adobe stands out and what that means for our customers.

The Forrester Wave™: Enterprise Marketing Software Suites, Q1 2018

Adobe’s Experience Cloud solutions stand out for their digital intelligence and aggressive rollout of AI features. The solutions allow you to invest in your brand by unifying data and creating better content, then you can tie them together with powerful insights and strategy. Learn why Adobe received the highest score possible in the marketing asset management and consumer privacy criteria and how Adobe Experience Cloud can be leveraged to boost your customer engagement…and your bottom line.

The Forrester Wave™: Digital Intelligence Platforms, Q2 2017

Optimize all digital experiences with Adobe. With Adobe solutions, you can get the best customer insights leading to the best customer experiences. But to offer customers the experience they expect requires more than traditional analytics. You need digital intelligence – the ability to capture data from multiple sources, manage that data, and then act on that data. Read the Forrester Wave report to learn why Adobe is listed as the only leader in Digital Intelligence Platforms, Q2 2017.

The Forrester Wave™: Customer Analytics Solutions, Q2 2018

With the right tools and expertise, it's easy to organize and analyze all your customer data - Adobe Analytics allows you to do just that. With this combination, Adobe can help surface actionable insights from your customer data, analyze customer analytics in real time to drive digital marketing, and seamlessly integrate with other Adobe Experience Cloud solutions. Read the Forrester Wave report to learn which 20 categories Adobe received the highest possible score in.


Perils and Payoffs on the Path to Customer-Centric Digital Government

In November 2017, Adobe commissioned Forrester Consulting to explore the extent to which federal, state, and local government agencies take a customer-centric approach to digital initiatives and evaluate the benefits of doing so. They found that while government agencies are starting to prioritize customer centricity, legacy organizational structures, processes, and technologies hold them back. However, the few agencies that embrace digital and CX best practices are already reaping benefits from their efforts. Read the full paper to discover their key findings.

Delivering Experiences That Count - Global Study Results and Insights on Digital Citizen Services

Adobe and the WPP's Government and Public Sector Practice conducted research with more than 7,000 citizens in seven countries to understand what drives a positive experience of online public services. The research suggests that governments are not meeting citizens' expectations, leading to a loss of trust in the ability of government to meet citizen needs. Read the report for the full the results of this global study on digital citizen services and where improvements are needed.


In today’s mobile environment, data-centric security must be added to the fabric of an agency’s cybersecurity protocol. The Adobe Category Management Data Centric Security Offering delivers a datacentric security solution allowing federal agencies to flex with the operations tempo, address immediate security concerns and even predict future threats.

The Adobe Electronic Signature offering (Adobe Sign) allows government agencies to transform paper processes, making digital workflows a reality with trusted and legal e-signatures. Adobe Sign supports the government initiatives (OMB Circular A-130, Government Paperwork Elimination Act [GPEA] and the Electronic Signatures in Global and National Commerce Act [E-SIGN]) to move towards an ‘electronic government’ and will also help cut costs and improve productivity.

Carahsoft and Adobe’s Category Management Offering allow the Government to:

  • Protect high-value assets and sensitive information
  • Provide a Digital Rights Management (DRM) capability to enable data level protection
  • Help prevent unauthorized review, redistribution and modification of sensitive government information
  • Sign documents digitally anytime and from anywhere

Additional information can be found here:


  • What is Category Management?

    Category management is an approach the Federal Government is applying to buy smarter and more like a single enterprise. Category management enables the government to eliminate redundancies, increase efficiency, and deliver more value and savings from the government’s acquisition programs. Additional information on Category Management can be found on GSA’s website here.

  • What is FITARA?

    The Federal Information Technology Acquisition Reform Act (FITARA) was passed by Congress in December 2014. This law represents the first major overhaul of Federal Information Technology in almost 20 years. OMB has published guidance to agencies to ensure that the law is applied. Additional information regarding FITARA can be found here.

Case Studies

Industry Perspective: Creating an End-to-End Citizen Experience

Citizens today expect to have control over how and where they consume public-sector services. These digital savvy customers are increasingly seeking access to services in new ways, sometimes skipping the traditional office visit or phone call altogether. Instead, they’re turning to mobile websites and apps, and social media to connect with the organization of their choice...

The County of San Diego: Digital Government Experience

Fifth largest U.S. county improves access to services, streamlines business processes using Adobe Experience Manager solutions.

Los Angeles International Airport, Enhancing the Passenger Experience

Second largest U.S airport empowers managers with real-time updates on airport assets using Adobe Experience Manager forms.

Adobe Connect Success Story: Memorial Hermann Healthcare System

How Adobe Connect Streamlines Data Management.

Increasing Government Efficiency in the Aloha State with Adobe Sign

Best known for active volcanoes, beaches, surfing, and hiking, Hawaii is an outdoor lover’s paradise. Fittingly, the State of Hawaii is embracing a paperless initiative that will, among other things, reduce negative impacts on the environment. Equally as important is the wider adoption of digital processes that will help government employees, who work across the state’s seven islands, deliver services to citizens more effectively...

State and Local Customer Success Stories

A list of counties and cities leveraging Adobe services.

Using Video to Transform How the City of Roseville Engages with Residents

The City of Roseville in Placer Country, California knows firsthand the power of dynamic video content. Its monthly series, What’s Happening in Roseville, shares stories of the vibrant, thriving community with citizens, all created with Adobe Creative Cloud...

21 Century IDEA

The 21st Century Integrated Digital Experience Act is here.

Is your agency prepared?

On Thursday, December 20, 2018, the President signed the 21st Century Integrated Digital Experience Act (IDEA) into law – a bill that will transform the federal government’s digital service delivery, through website modernization, improved accessibility, and adoption of digital forms and signatures, and ultimately prioritize the citizen experience.

21st Century IDEA requirements include:

  • Establishing consistent and secure websites that are 508 compliant and accessible across devices
  • Offering mobile-friendly, digital options for all paper-based forms
  • Adopting the use of electronic signatures
  • Prioritizing the customer experience journey with a focus on personalization of content
  • Modernizing internal digital services for government employees

Adobe’s digital service solutions aid government organizations in meeting the 21st Century IDEA requirements.

  • Electronic Signature Offering, Adobe Sign
    Allows agencies to transform paper processes, making 100% digital workflows a reality with trusted and legal e-signatures.
  • Digital Forms Offering, Adobe Experience Manager (AEM) Forms
    Enables agencies to provide exceptional experiences with digital enrollment through mobile-friendly, personalized, scalable authoring digital forms.
  • Citizen Experience Offering, Adobe Experience Manager (AEM)
    Empowers agencies to create, manage, and optimize online experiences to build communications, extend reach in the digital world, and improve service delivery.

Read up to learn more!



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On-Demand Webinars

Demo Desk

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Adobe Demo Desk

with Certified Adobe Product Specialists

Our certified product specialist team here at Carahsoft can show you how to get the most out of a variety of Adobe products. Whether you need an overview of the product, help getting started, or instructions on how to take your software expertise to the next level, we are here to help you achieve your goals. Below you will find links to Daily Demos, our YouTube channels, a Technical Portal with tutorials, and avenues to reach out to us for support or additional training.

Daily Demos


YouTube Channels


Click below to get started!

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COVID-19 Resources

As the situation with COVID-19 unfolds, Adobe and Carahsoft are committed to giving you the support and resources to navigate this challenging time. Check out resources below for tipsfree trialstraining, and support offerings for Adobe’s tools that are supporting federal, state, and local agencies across the nation through business continuityremote collaborationrapid response, and more.

Connect Web Banner (1).jpg

Adobe Connect allows users to set up an entire workplace with secure, yet flexible web-conference and remote work stations that can ease the transition to teleworking and help users maintain the continuity of business operations from wherever employees are located. Through capabilities including screen sharing, video conference, integrated audio, instant file sharing and downloading, whiteboarding, chat and discussion features, and breakout rooms for peer-to-peer collaboration employees can continue to be safe, productive, and socially engaged.


   Connect 30 Day Free Trial    Connect Virtual Office Hours


Connect One On One Training and SupportConnect Additional Resources and Training

Adobe Sign Web banner

Adobe Sign is a cloud-based e-signature solution that lets you replace paper-and-ink signature processes with fully automated electronic signature workflows. Easily send, sign, track, and manage signature processes using a browser or mobile device. And you can use turnkey integrations and APIs to include e-signature workflows in your enterprise apps and systems of record.


Adobe Extended Free TrialSign One On One Training and Support
Tour Adobe Sign DemoSign Teleworking Webinars

Adobe Acrobat Web banner

Adobe Document Cloud (DC) transforms the way organizations manage day-to-day document processes – making in-person requirements a thing of the past. With the combined powers of Adobe Acrobat DC and Adobe Sign, users can create 100% digital workflows, collaborate seamlessly, and continue operations - from anywhere they are - with trusted and legal e-signatures.

Acrobat 7 Day Free TrialAcrobat PDF Services
Acrobat Shared Collaboration on PDFsAcrobat One On One Training and Support

P.S. Read Adobe’s blog “Adobe Document Cloud Initiates Government Rapid Response Program” to learn more about how governments are leveraging Adobe Acrobat and Sign and moving forward during the COVID-19 pandemic.


Creative Cloud Web banner

Adobe Creative Cloud (CC) gives users the world’s best creative apps and services so you can make anything you can imagine, wherever you’re inspired – even while you are away from the office. With Adobe CC tools, you can minimize disruptions and make collaborating with colleagues easier during this difficult time.

Creative Cloud Portfolio WebsitesCreative Cloud Adobe XD
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Department of Defense

Adobe Joint Enterprise License Agreement (JELA)
Sept 30, 2013 – Sept 29, 2021



Mar 31, 2021- Mar 30, 2026

GSA Multiple Award Schedule (MAS)

Dec 20, 2011- Dec 19, 2021


May 01, 2015- Apr 30, 2025


Aug 31, 2020- Aug 30, 2025
*Additional Option Years Available

Department of the Interior BPA Contract # D16PA00018

Aug 26, 2016- Jun 30, 2020
*Additional Option Years Available

State and Local


Aug 28, 2012- Mar 31, 2022

City of Seattle Contract

Jul 11, 2014- Dec 19, 2021

Department of General Services PA - Symantec

May 01, 2009- Dec 19, 2021

E&I Cloud and Managed Solutions

Apr 01, 2021- Mar 31, 2026

Educational Software Solutions and Services - OMNIA Partners, Public Sector

Feb 27, 2020- Apr 30, 2023
*Additional Option Years Available

Fairfax County IT Hardware, Software, & Services

Oct 04, 2015- Dec 04, 2021
*Additional Option Years Available

Human Capital Management & Managed Business Solutions - OMNIA Partners, Public Sector

May 01, 2021- Apr 30, 2024
*Additional Option Years Available

National Cooperative Purchasing Alliance (NCPA)

Apr 11, 2016- Nov 30, 2021


Aug 14, 2013- Jun 30, 2023

OH STS 0119Y

May 31, 2012- Dec 19, 2021

State of Indiana Contract

Aug 01, 2017- Jul 31, 2021

State of New Mexico Contract

Aug 01, 2017- Aug 01, 2021

State of Wyoming Cloud Solutions Contract- NASPO

Oct 14, 2016- Sep 15, 2026

The Quilt

MSA - 05012019F
Apr 01, 2016- Apr 30, 2022


Illinois Learning Technology Purchase Program (ILTPP)

May 20, 2019- Mar 01, 2022

Massachusetts Higher Education Consortium (MHEC)

Aug 10, 2019- Jun 30, 2022


Oct 20, 2015- Sep 03, 2025


May 02, 2014- Dec 19, 2021


SLSA Contract # EN578-100808/155/EE

Sep 06, 2013- Sep 30, 2023


Carahsoft is pleased to sponsor numerous webinars, seminars, tradeshows, and on-site events featuring Adobe's latest technologies and offerings.

Upcoming events and on-demand webinars are listed below. In addition, Carahsoft and Adobe hold daily demonstrations for the following solutions, click below to learn more or register.

Upcoming Events

August 05, 2021 at 11:00 AM ET
August 16, 2021 at 11:00 AM ET
August 18, 2021 at 1:00 PM ET
August 25, 2021 at 9:00 AM ET
August 31, 2021 at 1:00 PM ET

Archived Events


Latest News

Adobe (Nasdaq:ADBE) today unveiled it is partnering with government agencies in all 50 states to power their digital modernization through Adobe Experience Cloud and Adobe Document Cloud.
Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®, is proud to host this year’s Adobe Digital Government Technology Conference on October 7, 2020.
Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®, is proud to host this year’s Adobe Digital Government Technology Conference (ADGTC) on Wednesday, October 16th, in ...
Adobe Captivate Prime is an award-winning enterprise Learning Management System (LMS) used extensively by organizations to deliver an engaging learning experience to internal and external learners. ...
Adobe (Nasdaq:ADBE) and ServiceNow (NYSE:NOW) today at Adobe Summit announced a partnership to empower brands with an industry-first solution for stitching together Adobe customer experience data and ...
Customer experience (CX) is becoming more of a focal point in government. Agencies have led efforts to modernize citizen-facing websites and digital services and increase efficiency across the board ...
Carahsoft Technology Corp., The Trusted Government IT Solutions Provider™, will host the 2018 Adobe Digital Government Technology Conference (AGDTC), on Wednesday, November 7, in Washington, D.C. ...
Adobe Systems has received permission through the Federal Risk and Authorization Management Program's tailored baseline process to offer three of its cloud computing platforms to government customers.
SAN JOSE, Calif.--(BUSINESS WIRE)--A recent Adobe (Nasdaq:ADBE) survey of U.S. consumers revealed people spend on average 7.8 hours per day engaging with digital content—a figure that jumps to 11.1 ...
Carahsoft Technology Corp., the trusted government IT solutions provider, is proud to host the seventh annual Citizen Engagement Seminar. This one-day event will discuss how agencies are utilizing ...
GSA’s IT Software Subcategory team is implementing government-wide strategies and initiatives that will reduce costly duplication of enterprise software agreements, improve pricing, and better ...
As a recent survey commissioned by Adobe illustrates, many citizens would rather have a root canal or sit in bumper-to-bumper traffic than wait in line at the Department of Motor Vehicles or place a ...
Adobe and its partners, CDW-G and Carahsoft, have won a $145 million enterprise licensing agreement for a slew of Adobe products such as Adobe Document Cloud, Adobe Creative Cloud and Adobe Experience ...
The General Services Administration (GSA) announced a new, government-wide enterprise software acquisition agreement for best-in-class, data-centric security and electronic signature solutions with ...
State employees have electronically signed more than 64,000 documents since Hawaii’s state government began digitizing all its forms more than a year ago. Paperless government is a game-changer in a ...
Carahsoft Technology Corp., the trusted government IT solutions provider, is proud to host the sixth annual Citizen Engagement Seminar . This one-day event will highlight best practices and strategies ...
Adobe (Nasdaq:ADBE) today announced the 2016 release of Adobe ColdFusion, further advancing the industry-leading solution for building and deploying scalable, high-performing web and mobile ...
Carahsoft Technology Corp., the trusted government IT solutions provider, and Adobe Defense Connect Online (DCO) II, the next generation of DCO, is pleased to host the fifth annual online Digital ...
Adobe today announced the introduction of Adobe Captivate Prime, a new self-service Learning Management System (LMS) that enables learning professionals to easily and efficiently setup, deliver ...
Adobe (Nasdaq:ADBE) today announced that it has received Federal Risk and Authorization Management Program (FedRAMPSM) Authority to Operate, a rigorous cloud security assessment for vendors that sell ...
Carahsoft Technology Corp., the trusted government IT solutions provider, today announced the availability of Defense Connect Online II. DCO II is the next generation of Defense Connect Online (DCO) ...
Carahsoft Technology Corp., the trusted government IT solutions provider, is proud to host the fifth annual Citizen Engagement Seminar. Researchers from the American Customer Satisfaction Index have ...
The Army, Air Force, and Defense Information Systems Agency (DISA) recently entered into a $40.5 million three-year Joint Enterprise License Agreement (JELA) with CDW-G for Adobe products that reduces ...
Carahsoft Technology Corp., the trusted government IT solutions provider and Adobe master GSA Schedule Partner, today announced that the Air Force Network Integration Center (AFNIC) has issued a ...
Carahsoft Technology Corp. (www.carahsoft.com), the trusted government IT solutions provider, today announced that it has been awarded a five-year contract by the State of South Carolina to provide ...
Carahsoft Technology Corp., the trusted government IT solutions provider and Adobe master GSA Schedule Partner, today announced that the U.S. Army has issued a Certificate of Networthiness (CoN) for ...
Carahsoft Technology Corp., the trusted government IT solutions provider, today announced the addition of Adobe EchoSign, a web-based eSignature and web contracting automation solution, to its General ...
Carahsoft Technology Corp., the trusted government IT solutions provider, today announced that it has been named the 2012 North American Channel Partner of the Year by Adobe Systems Incorporated.
Carahsoft Technology Corp., the trusted government IT solutions provider, is proud to host the third annual Adobe Government Technology Summit. Divided into four tracks, the full-day conference will ...
Carahsoft Technology Corp., the trusted government IT solutions provider, today announced its support for Adobe® Connect™ 9, which will be available to the public sector market through ...
Carahsoft Technology Corp., the trusted Government IT solutions provider and Platinum sponsor, today announced the keynote speakers and program lineup for the 2012 Adobe Government Assembly: Adobe ...
Carahsoft Technology Corp., the trusted government IT solutions provider, is proud to host the second annual Adobe Government Technology Summit. This seminar will bring the government IT community ...


Case Study

Sonoma County encourages accountability and cost savings on government approvals with the help from Adobe Sign, in efforts to digitize processes for employees and citizens, for faster delivery services on approval workflows. Discover how Sonoma County fully transformed their government processes thr...

The PMO at Barnabas Health had gone to great lengths to centralize their clinical systems and get better enterprise-level visibility, but disparate tools were standing in the way. Workfront Enterprise Work Cloud proved to be the final piece they needed.

State of Oklahoma engaged Adobe to modernize their web platform to provide residents and employees a seamless experience at the click of a button.

The media team at the University of Virginia Darden School of Business needed a better way track their work and build reports for management. They found Workfront Enterprise Work Cloud and discovered how automated, customized tools could give them unprecedented visibility into their work.

The State of Hawaii utilizes Adobe Creative Cloud to empower employees to become effective communicators who can create easy-to-understand, visually compelling messages that keep citizen engaged and informed. Read this customer story to discover how various Creative Cloud solutions were utilized to ...

The City of Roseville in Placer Country, California knows firsthand the power of dynamic video content. Its monthly series, What’s Happening in Roseville, shares stories of the vibrant, thriving community with citizens, all created with Adobe Creative Cloud. Read this use-case to discover how Adobe...

Information technology has been revolutionizing the State of Arkansas court system, providing ways for officials to save time, streamline document processing, and improve case management. Learn how the State’s Administrative Office of the Courts (AOC) leveraged Workfront Enterprise Work Cloud to inc...

Customer Success Story

Starting in 2020, the US Census Bureau will accept online responses for the very first time. This massive modernization effort will not only improve response rates and save the government millions of dollars, but open up new pathways in data analytics that, up until now, were impossible. While th...

Adobe Creative Cloud empowers any employee to become an effective communicator who can create easy-to-understand, visually compelling messages that keep citizens engaged and informed. View this case study to discover how the State of Hawaii is delivering critical messages to the public with memorabl...

Adobe Customer Success Story
Gensuite software helps environmental, health, and safety managers turn progressive policies into corporate practice. With the help of Adobe ColdFusion, applications are built quickly in efforts to meet subscribers’ needs, all while upholding the promise of custom configurations that Gensuite strive...