Turn Community Voices into Data-Driven Decisions with Jotto

The public sector faces unique challenges when it comes to gathering and understanding feedback from residents. Traditional methods like town halls, surveys, and canvassing often result in limited and distorted engagement, with the loudest or angriest voices dominating the discourse. Jotto addresses these issues by offering a seamless, accessible engagement solution for residents to share their feedback through video, voice, or text.

The convenience of scanning a QR code or clicking a link ensures higher participation rates, and our frictionless user interface requires no download, login, or user registration, making it easy for everyone to contribute. Municipalities can even solicit anonymous feedback, if desired.

With Jotto, organizations own all the collected data and can use residents’ feedback in testimonials and on social media. Our powerful technology processes and analyzes the collected input in real time, highlighting trends and sentiments and generating actionable insights. Jotto’s detailed reporting allows city officials and decision-makers to quickly understand and respond to public needs and concerns. Jotto ensures that local governments can be more responsive, transparent, and aligned with their constituents' expectations.

The City of Poughkeepsie, NY, used Jotto to gather constituent feedback and win a $10M Downtown Revitalization grant. They are currently using a customized version of Jotto to ensure that grant priorities align with community needs.

Jotto also enhances community outreach efforts by sharing updates, emergency alerts, and new initiatives directly with residents. This two-way communication fosters trust and keeps the community informed and engaged.

Jotto empowers the public sector to better serve and connect with the people they represent, setting the stage for more engaged, informed, and satisfied communities.