Improving Public Sector Customer Service

Yext is building the next big thing in search for state and local governments. Too often when citizens search on organizations' websites they get an outdated search experience with a bunch of blue links to sort through. But in many cases, they get back inaccurate answers -- or no answer at all. Yext solves this problem with a modern, cloud-based search platform that understands natural language and delivers accurate, direct answers to citizen questions wherever they search. Brands like T-Mobile, Jaguar Land Rover, BBVA USA, and Kiehl’s — as well as organizations like the U.S. State Department and World Health Organization — trust Yext to stay in control of their most important information and radically improve the customer and citizen experience online.

Yext’s mission is to help organizations around the world deliver official answers everywhere people search. Yext has been named a Best Place to Work by Fortune and Great Place to Work®, as well as a Best Workplace for Women. Yext is headquartered in New York City with offices in Amsterdam, Berlin, Chicago, Dallas, Geneva, London, Miami, Milan, Paris, San Francisco, Shanghai, Tokyo, and the Washington, D.C. area—and work-from-home offices all around the world.


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