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Modernizing Voice Security for the Public Sector

Mutare helps public sector agencies, higher education, and healthcare organizations strengthen communication systems and protect critical voice infrastructure. Our voice security and digital messaging solutions simplify communication workflows, reduce cyber and operational risk, and support mission-critical services. The Mutare Voice Traffic Filter stops unwanted spam and scam calls before they ring a vulnerable human, Mutare Voicemail replaces analog voicemail with a modern digital workflow delivering transcribed messages and sound files into email, SMS, and secure web portals. Mutare Text supports secure mobile and browser messaging, text enabled landline communications, mass notification, and surgical waiting updates.

Government agencies rely on Mutare to:
Voice Traffic Filtering:

  • Block or route high-risk voice threats including vishing (voice phishing), fraud, abuse, spoofed caller ID impersonation, account takeover attempts, and telephone denial-of-service (TDoS) attacks targeting government services.
  • Identify and filter medium risk calls from ambiguous or suspicious sources to reduce exposure.
  • Eliminate nuisance calls such as political robocalls and telemarketing spam that waste resources and degrade contact center performance.
  • Provide frictionless call filtering and security for callers to government agencies.
  • Completely transparent operation for government employees requiring no training for phone users.
  • Easy administrative tools for policies, rules, order of operation, call logging, and SIEM logs for security operation center monitoring.
  • Mutare Text - Secure Voice, Text, and Notification Communication Services Platform:
  • Enable secure, responsive communication without disrupting operations via mobile app or web browser.
  • Text-enable agency phone lines to improve outreach and responsiveness to constituents for lightweight security or SMS messaging with the public.
  • Provide family text message updates for VA medical center and municipal/county hospital surgical procedures.
  • Deliver mass notifications (e.g., amber alerts, weather warnings, municipal closures) quickly and reliably.
  • Mutare Voicemail – Digitally Transformed Workflow:
  • Modernize legacy voicemail with a secure, digital-first messaging platform.
  • Support speech to text transcription for delivery to email, SMS, and secure messaging systems.
  • Attach sound files where appropriate.
  • Translate foreign language voice messages to English.
  • Empower today’s mobile and distributed workforce with integrated voice and text message delivery in secure, efficient workflows.
  • Append voice messages with CRM data for greater context.

Mutare solutions are built for resilience, compliance, and ease of deployment — ensuring secure, efficient, and uninterrupted communication across government environments.