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Government agencies including first responders currently use cellular technology in various ways to communicate and coordinate during emergencies. These first responders or public safety workers rely on emergency responder radio coverage systems, dispatch centers, and cellular or mobile networks. In areas hit by recent natural disasters, having access to reliable, high-quality telecommunications networks is instrumental to EMTs, firefighters, and other first responders. More than 22,000 American public safety agencies and support organizations have adopted emergency messaging services to manage daily operations and respond in emergency situations with the reliable backing of a dedicated, always-on wireless broadband network.
This important wireless broadband network is built upon Syniverse’s industry leading IPX network. Built as a completely separate network from the internet, Syniverse’s IPX offers unequalled capacity, bandwidth, and security. These benefits are necessary to maintain high-quality messaging communications during a natural disaster when network accessibility, low latency potential, and protection against deceptive activities is critical.
Built upon this robust IPX network, Syniverse is able to support government agencies and first responders through our EMS (white labeled emergency messaging service) product that offers a robust, reliable, secure messaging gateway designed to ensure messages are delivered with the highest priority, without risk of being captured in spam filters, regardless of carrier. And when networks are exceptionally congested, the ability to create groups based on an area defined via a geo-fence will allow first responders to seamlessly connect and communicate.
