360S2G provides a cloud-based utility billing and customer support platform which is purposefully built for the public sector. The system is designed to meet the changing requirements of the clients to cater the needs of water, sewer, gas, and electric utilities. Our state of the art customer portal is extremely easy to access for customers and makes billing easy and transparent.
360S2G helps clients automate the entire utility lifecycle, starting from metering to billing and collections. The system maintains compliance with financial and data privacy regulations. It is designed to seamlessly integrate with any third-party meter systems and municipal ERP platforms, helping save time and reduce manual efforts.
360S2G’s advanced customer portal supports self-service payments, usage tracking, digital notifications and outage updates. These features significantly reduce call volumes and improve customer satisfaction.
Security is built in at every layer, ensuring compliance with the latest standards in cyber security, including SOC 2 and FedRAMP where applicable. We also provide U.S.-based support and on boarding tailored for public-sector workflows.
With affordable pricing and a proven deployment model, 360S2G enables smaller municipalities and large utilities alike to modernize operations without budget strain. Additionally, due to our efficient and low-code configurations, new clients/agencies can go live as per their requirements within weeks, thanks to our experienced implementation team.
360S2G is more than software; it’s a trusted partner in your digital journey