SolarWinds’ Transparency Trying to Ensure Others are Safer from Cyber Attacks

Sudhakar Ramakrishna, President and CEO at Solarwinds, explores how cybersecurity requires both initial design and ongoing learning.

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• Cybersecurity , SolarWinds

Federal Report Supply Chain/CMMC

Learn from leaders at DoD, NIST, NTIA, and CISA on how agencies are reevaluating their security posture. Featuring additional insights from technology leaders at Trustwave, Qmulos, Zscaler, Solarwinds, and MicroFocus Government Solutions.

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• CMMC, Supply Chain, All

FCW Report: Digitally Transforming the Customer Experience

The pandemic forced agencies to boost their ability to deliver services anytime, anywhere. The challenge now is using that momentum to spark a revolution in digital government.

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• Citizen Experience, All

An Opportune Time to Modernize CX

Government leaders are capitalizing on the lessons they learned during the pandemic to improve the digital experience for citizens, employees and partners.

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• Citizen Experience, All

Customer Experience is a Team Sport

Opportunity: A new vision and strategy for improving CX

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• Citizen Experience, Adobe

Optimizing the User Experience at the Edge

Customers and employees can benefit from the performance and security boost provided by edge computing.

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• Citizen Experience, Akamai

Amplifying the Power of the Customer’s Voice

The pandemic has revealed that modernizing CX is not about technology but about a change in mindset.

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• Citizen Experience, Granicus (formerly GovDelivery)

How to Build a More User-Focused Website

With the right platform, agencies can easily comply with mandates for modernizing internal and external websites.

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• Citizen Experience, Open Source, Liferay

Government Unifies the Citizen Experience, Goes Digital

Customer-centric thinking is not new, but the pandemic has given government agencies a newfound impetus to act.

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• Citizen Experience, Salesforce

The Next Evolution in Contact Centers

Cloud-based technology powered by advanced analytics and AI improves the experience for customers and agents.

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• Citizen Experience, Talkdesk

Executive Viewpoint: A Conversation with Jack Galvin

Jack Galvin, Associate Deputy Assistant Secretary for the Office of Information and Technology in IT Operations and Services for the Department of Veterans Affairs, talks about what the pandemic taught the VA about telehealth, telework and the ability to innovate quickly.

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• Citizen Experience, All

Leaders in Innovation: High Performance Edge Computing Edition Executive Brief

Hear from leaders at National Oceanic & Atmospheric Administration, FEMA, Army, and the Defense Advanced Research Projects Agency on how high performance edge computing has reoriented their IT planning strategies. Featuring additional insights from technology leaders at Red Hat, HPE, and NVIDIA.

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• Edge Computing, Open Source, All

TIC 3.0, Format Preserving Encryption of Data Give Agencies Hope Against Cyber Attacks

John Fanguy, CTO of CyberRes at Micro Focus Government Solutions, discusses how TIC 3.0 will change the approach to data protection.

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• Big Data, Cybersecurity , Micro Focus Government Solutions

FCW Report: Teaming Up on Emerging Technologies

Federal systems integrators and small innovators are joining forces to tackle government's biggest challenges with the latest advancements in technology and strategy.

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• IT Modernization, All

Industry Alliances: Greater than the sum of their parts

Strategic partnerships between well-established government contractors and leading-edge technology companies offer agencies the best of both worlds.

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• IT Modernization, All