Make voice self-service better with AI.
Gyst is an AI optimization layer for existing IVRs and voicebots. It helps contact centers automate more calls, reduce repeats, transfers, and agent minutes, and improve the caller experience without replacing the platform they already use.
Gyst works alongside Amazon Connect and other leading contact-center platforms through lightweight HTTPS API calls. Gyst Analytics gives teams turn-level visibility into where callers struggle, retry, transfer, or abandon. Gyst CX uses live caller behavior to tune pacing, prompts, timeouts, and opt-out behavior during the interaction.
Teams can start with analytics-first visibility or expand to live optimization, using managed SaaS or customer-hosted deployment depending on buyer requirements.
