Overview
PatientPoint® is a patient engagement solutions company dedicated to enriching the care experience for the Department of Veterans Affairs (VA) and other federal healthcare providers. Our innovative solutions include digital screens for high-traffic areas, interactive touchscreens for one-on-one engagement, engaging print material, and integrated communication platforms for both patients and care teams.
For 30 years, hospitals, health systems and physician offices have trusted PatientPoint to provide a uniquely integrated experience across care settings. Our goal is to make every doctor-patient engagement better to deliver improved health outcomes and an enhanced patient experience.
Inside PatientPoint: Government Solutions from PatientPoint on Vimeo.
Solutions
PatientPoint Patient Engagement Solutions
- The Patient Journey
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Digital Screens for High Traffic Areas
Share the messages most important to your medical facility along with patient education focused on patient safety, quality care and successful recovery.
- Strategically customize messaging for Hospital and CBOC locations
- Tailor your playlists to support VISN and local initiatives
- Share specialty- and department-specific educational content
- Add custom messages from the VA and your facility to your playlist
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Interactive Exam Room Screens
Provide a multimedia learning experience to aid comprehension and reinforce key steps for treatment compliance.
- Engage and empower patients and providers with interactive, condition-specific education
- Customize by adding your facility’s online resources—portal, surveys, support groups and more
- Visually enhance doctor-patient conversations with 3D anatomicals and videos
- Text/email on-screen information to patients
- Drive patient
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Interactive Bedside Tablet
Offer tailored education, enable real-time patient requests, gather feedback and more with interactive bedside tablets.
- Connect Patients with Staff and Family
- Enhance the Patient Experience
- Reduce PPE
- Reduce Risk
- Reduce Cost
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Digital Screens for Internal Communication
Help staff stay up-to-date on important updates from your facility, wellness initiatives and more.
- Foster better communication among your care teams—across your VISN, hospital and CBOCs
- Share reporting on quality care goals
- Reinforce patient care tips to support value-based care goals
- Communicate wellness reminders for your internal staff
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Print and Digital Patient Guides
- Provide patients important hospital-stay information in a branded patient guide
- Include award-winning articles: Information for Your Stay, Take Charge of Your Care, Medication Safety, Before You Leave the Hospital and Follow up After Your Stay
- Support patient safety, satisfaction and quality care initiatives
Contracts
Federal
GSA Schedule 70
GS-35F-0119YDec 20, 2011- Dec 19, 2016
Education
Massachusetts Higher Education Consortium (MHEC)
MC15-04Aug 10, 2019- Jun 30, 2022
*Additional Option Years Available
Events
Upcoming Events
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October 15, 2020 at 1:30 PM ET
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Archived Events
Resources
E-Book
Resources