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Overview

PatientPoint® is a patient engagement solutions company dedicated to enriching the care experience for the Department of Veterans Affairs (VA) and other federal healthcare providers. Our innovative solutions include digital screens for high-traffic areas, interactive touchscreens for one-on-one engagement, engaging print material, and integrated communication platforms for both patients and care teams.

For 30 years, hospitals, health systems and physician offices have trusted PatientPoint to provide a uniquely integrated experience across care settings. Our goal is to make every doctor-patient engagement better to deliver improved health outcomes and an enhanced patient experience.

Inside PatientPoint: Government Solutions from PatientPoint on Vimeo.

Solutions

PatientPoint Patient Engagement Solutions

  • The Patient Journey

    Help improve doctor-patient engagement throughout the patient's journey

    Check out the Product Video

  • Digital Screens for High Traffic Areas

    Share the messages most important to your medical facility along with patient education focused on patient safety, quality care and successful recovery.

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    • Strategically customize messaging for Hospital and CBOC locations
    • Tailor your playlists to support VISN and local initiatives
    • Share specialty- and department-specific educational content
    • Add custom messages from the VA and your facility to your playlist
  • Interactive Exam Room Screens

    Provide a multimedia learning experience to aid comprehension and reinforce key steps for treatment compliance.

    Watch the Product Video

    • Engage and empower patients and providers with interactive, condition-specific education
    • Customize by adding your facility’s online resources—portal, surveys, support groups and more
    • Visually enhance doctor-patient conversations with 3D anatomicals and videos
    • Text/email on-screen information to patients
    • Drive patient
  • Interactive Bedside Tablet

    Offer tailored education, enable real-time patient requests, gather feedback and more with interactive bedside tablets.

    View the Product Image

    • Connect Patients with Staff and Family
    • Enhance the Patient Experience
    • Reduce PPE
    • Reduce Risk
    • Reduce Cost
  • Digital Screens for Internal Communication

    Help staff stay up-to-date on important updates from your facility, wellness initiatives and more.

    Check out the Product Video

    • Foster better communication among your care teams—across your VISN, hospital and CBOCs
    • Share reporting on quality care goals
    • Reinforce patient care tips to support value-based care goals
    • Communicate wellness reminders for your internal staff
  • Print and Digital Patient Guides

    Check out the Product Video

    • Provide patients important hospital-stay information in a branded patient guide
    • Include award-winning articles: Information for Your Stay, Take Charge of Your Care, Medication Safety, Before You Leave the Hospital and Follow up After Your Stay
    • Support patient safety, satisfaction and quality care initiatives

Contracts

Federal

GSA Schedule 70

GS-35F-0119Y
Dec 20, 2011- Dec 19, 2016

Education

Massachusetts Higher Education Consortium (MHEC)

MC15-04
Aug 10, 2019- Jun 30, 2022
*Additional Option Years Available

Events

Upcoming Events

October 15, 2020 at 1:30 PM ET

Archived Events

No archived events found

Resources

Case Study


Fighting Opiod Addiction in Primary Care Physician Offices

E-Book

Physicians’ Perspectives: Patient Engagement Technology

Resources

PatientPoint solutions improve the Veteran experience by helping you educate, engage and communicate with your patients, providers and staff.

Solutions Brief


Video

Care Team Communication Platform

Interactive Engagement Program

Digital Screens Engagement Program