Zoom Communications Resources

Featured

VIDEO

Designing the Future of Accessible Government Interactions

Discover how Zoom helps agencies improve constituent experiences with secure, accessible and AI-powered communications.

WATCH

WEBINAR

Secure, Mission-Ready Collaboration: Introducing Zoom for Defense

Learn how Zoom for Defense enables IL4-authorized, mission-ready collaboration across DoD environments.

WATCH

DATASHEET

Zoom for Defense - Feel Confident in your Defense Agency Communications and Missions, With Zoom

Learn how Zoom for Defense: enabling secure, reliable communication for critical defense operations.

PRESENTATION

Zoom for Defense - Product Overview

Explore Zoom for Defense: features, use cases, and security standards in depth.

WHITEPAPER

AI Companion Security and Privacy

Learn how Zoom's federated AI leverages proprietary models to boost Companion performance.

EBOOK

Maximize Efficiency, Improve Productivity, and Accelerate Growth

Discover how Zoom Workplace, powered by AI Companion, enhances employee experience and boosts efficiency across your agency.

LEARN MORE

DATASHEET

Modernize Your Business Phone with AI

Discover Zoom Phone, an AI-powered cloud system that offers secure and flexible call management from any device to boost productivity anywhere.

DATASHEET

AI Companion: Your Trusted Smart Assistant

Learn more about Zoom's Smart Assistant and how it can elevate your needs

DATASHEET

Drive Impact and Engagement with Zoom

Download this datasheet to elevate your hybrid and virtual events with Zoom Events.

WHITEPAPER

Zoom for Government Achieves DoD Impact Level 4 (IL4): Everything You Need to Know

Zoom for Government has received Provisional Authorization (PA) from the Defense Information Systems Agency (DISA) for the Department of Defense (DoD) at Impact Level 4 (IL4).

WEBINAR

The Art of the Possible: Modernizing Federal Mission Communication

Explore how defense agencies modernize mission-critical communications with FedRAMP-authorized Zoom Phone, Contact Center and AI solutions.

WATCH

ARTICLE

What federal leaders say it takes to deliver better digital experiences

Discover how federal agencies improve digital experiences through workforce readiness, hybrid strategies and citizen trust.

ARTICLE

Modernizing CX in State and Local Government

Learn how agencies scale secure digital improvements using data, AI and human-centered design.

ARTICLE

From Campus to Cloud: A Higher Ed Guide to Migration Success

Experts discussed migrating higher ed communications from legacy phone systems to Zoom Phone infrastructure.

ARTICLE

Bridging Technical Debt to Reach the Hybrid Cloud

Learn how Zoom highlights DoD efforts to replace legacy telephony systems and overcome decades of base IT technical debt.

ARTICLE

Zoom for Healthcare AI Explainer

Explore AI features unique to Zoom for Healthcare, including AI Companion and clinician tools.

EBOOK

Reimagining service: How HISPs lead the digital charge

Read this eBook to see how agencies modernize services using human-centered design, data and AI.

LEARN MORE

WHITEPAPER

Zoom for Defense

Explore Zoom for Defense mission ready collaboration meeting DoW Impact Level 4 security requirements today

GUIDE

Higher Education Buyer’s Guide

Discover how Zoom's solutions expand faculty capabilities and enhance student engagement.

DIGEST

From Policy to Practice: How Agencies Can Advance Secure AI at Mission Speed

Learn how your agency can keep pace with modernization without compromising on top-notch security.

ARTICLE

4 Ways to Make AI Work for Your Agency

Explore how agencies can accelerate digital transformation by adopting AI securely, strategically, and with confidence.

VIDEO

GovLoop Spotlight: How Innovation and Efficiency Are Transforming Government

Watch this video to learn more about improving digital communication and collaboration services in your public sector agency.

WATCH

VIDEO

GovLoop Spotlights: Behind the Scenes in State and Local Tech

Watch this webinar to learn about upcoming trends in state and local government technology.

WATCH

ARTICLE

Enhancing Government Collaboration – Wherever Work Happens

Learn how AI-powered UCaaS and CCaaS tools enhance secure, flexible government collaboration.

DIGEST

Webinar Digest: Modernizing the Courtroom with BEINCOURT & Zoom

Download and read this digest focused on how Zoom and BEINCOURT help public sector courtrooms improve their operations.

CUSTOMER SUCCESS STORY

Georgia Environmental Protection Division Embraces Resiliency and Flexibility with Zoom Phone

Learn how the Georgia Environmental Protection Division modernized communications with Zoom, enabling seamless connectivity and flexible work.

CUSTOMER SUCCESS STORY

Inclusivity at Scale: How the City of San José Uses Zoom to Protect and Connect a Diverse Public

Explore how San José used Zoom to enhance accessibility, public safety, and recovery efforts to create a better community.

CUSTOMER SUCCESS STORY

How the Kansas State Department of Corrections Leverages Zoom to Support Justice Delivery

Learn how Kansas State Department of Corrections used Zoom to enhance outcomes, ensure safety, and offer virtual services amid challenges.

CUSTOMER SUCCESS STORY

How Hamilton County Developmental Disabilities Services Uses Zoom to Improve Constituent Support & Employee Experience

Explore how HCDDS uses Zoom to improve employees with case management, service delivery, work/life balance and more.

CUSTOMER SUCCESS STORY

Florida State Courts System Expands Access Through “Courts as a Service” Approach

Discover how Florida State Courts used Zoom to improve access to justice with virtual proceedings.

EBOOK

HISP Deep Dive: Elevating Federal Digital Services

Download and read this eBook to learn more about the new standards HISPs are setting for public sector missions and customer experience.

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DATASHEET

Bring All of Your Important Communications and Scheduling Together in One Place

Simplify your workflow with Zoom Mail and Calendar Client, combining messaging and scheduling in one platform to boost productivity.

EBOOK

How AI-powered Phones are Changing the Modern Workplace

Discover how Zoom Phone’s AI Companion enhances collaboration by streamlining communication and saving time without added costs.

LEARN MORE

DATASHEET

Moving from Slack to Zoom Team Chat

Boost teamwork with Zoom Team Chat, the all-in-one platform for messaging, meetings, and file sharing.

GUIDE

Getting Started with AI in the Contact Center with Zoom

Gain insight into Getting Started with AI in the Contact Center with Zoom

WHITEPAPER

Zoom Contact Center Security and Privacy Overview

Learn more about Zoom Contact Center Security and Privacy Overview

DATASHEET

Transforming Government Operations with Cloud Technology

Discover Zoom's rigorous path to achieving FedRAMP and DOD IL4 authorizations, and learn how these milestones helped build trust and ensure secure communication for federal leaders.

VIDEO

Overcoming Legacy System Challenges in FedRAMP Cloud Integration

Watch our recording to gain more insights from Mandrgoc on industry best practices!

WATCH

DATASHEET

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Zoom Communications Resources

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