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June 06, 2024

Zoom Contact Center for Zoom for Government receives FedRAMP® JAB authorization

This certification reinforces Zoom's commitment to serving government agencies and enables U.S. federal, state, and local entities, as well as approved businesses, to adopt a ...

April 29, 2024

Fed Gov Today: Enhancing Government Customer Experience through Technology

Matt Mandrgoc, Head of U.S. Public Sector at Zoom, explored the challenges federal agencies face in improving infrastructure to enhance customer experience, as mandated by the ...

March 07, 2024

5 keys agencies should follow to improve employee, customer and digital experiences

Agencies are redefining how to keep employees engaged and customers satisfied. Zoom's Matt Mandrgoc shares how how to collaborate in a hybrid workplace.

October 04, 2023

Carahsoft Receives Zoom’s 2023 US and Canada Marketing Innovation Partner Award

Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®, today announced that it is the recipient of the 2023 US and Canada Marketing Innovation ...

August 14, 2023

The evolution of the hybrid work environment depends on unified communications

This fall more federal employees will return to the office. Every week it seems another agency is drawing the line of how often employees must be in person and how often they ...