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Overview

Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power our cloud, digital and AI technologies, organizations can realize Experience as a Service, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every department on any channel, while also improving employee productivity and engagement. Genesys enables true intimacy at scale to foster customer trust and loyalty.


Learn more about Genesys solutions for government, including FedRAMP-authorized cloud contact center solutions, at www.genesys.com/government

Contracts

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Platforms

AppFoundry

PCI Pal icon

PCI Pal provides secure payment solutions for contact centers and businesses taking Cardholder Not Present (CNP) payments. We are the only true cloud provider able to deliver solutions globally. Our cloud platform empowers organizations to take payments securely without bringing their environments into scope of PCI DSS and other relevant data security rules and regulations. With the entire product portfolio served from PCI Pal’s cloud environment, integrations with existing telephony, payment and desktop environments is simple and light-touch, ensuring no degradation of service while achieving security and compliance.

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