Forrester Solutions for the Public Sector
Research and Advisory Services
Forrester Decisions VIP Leader
Our premier offering supports senior executives through a one-on-one partnership with a Forrester Executive Partner, including strategy sessions focused on long-term strategies and measurable outcomes. The Executive Leader license includes access to Forrester AI (previously Izola), unlimited access to our entire research library, curated tools and frameworks, unlimited guidance sessions, unlimited certification training courses that are aligned with your selected funtional role, and a Executive event ticket.
Forrester Decisions Leader
Designed for leaders managing cross-functional initiatives. The Leader license includes access to Forrester AI, research and insights aligned to the subscribed service area, curated tools and frameworks, consumer or end-user insights, predictions, market forecasts, webinars, an event ticket, a certification course, and the ability to schedule unlimited Guidance Sessions within your selected functional role.
Forrester Decisions Team Access
Equip your teams with the tools and resources they need to execute strategies effectively. The Team license includes access to Forrester AI, unlimited access to our research, curated tools and frameworks, customer/end-user insights, predictions, market forecasts, webinars, a certification course, unlimited access to research in your functional role and the ability to attend analyst guidance sessions with VIP & Leader license holders. This license can only be purchased in addition to an FD Executive Leader or Leader License.
Forrester Decisions Group Reader Access
Keep your entire team informed with access to Forrester's comprehensive research, data and webinars. Gain access to our research, encompassing themes, forecasts, data, insights, and both live and on-demand webinars. This license can only be purchased in addition to an FD Executive Leader or Leader License.
Forrester AI Access
Forrester AI Access is an AI‑first research service designed to help teams across an organization move faster with trusted, proprietary insight and advice delivered through Forrester AI (previously Izola). Through a conversational experience, Forrester AI delivers citation‑linked answers grounded in Forrester’s proprietary research, enabling users to ask follow‑up questions, explore topics in depth, validate ideas, align on direction, and execute with confidence.
Forrester AI Access provides full access to multiple functional roles within a selected domain. Domains Include:
- Technology Services (e.g., Technology Executives, Technology Architecture & Delivery, Security & Risk, Data AI & Analytics) – or -
- Consumer & Digital Services (e.g., Customer Experience, Digital Business & Strategy, Data AI & Analytics, B2C Marketing Executive)
Designed as a self‑service research and decision‑support solution, AI Access reduces reliance on consultants, accelerates decision‑making, and equips teams with clear, research‑backed synthesis to drive consistent outcomes across the enterprise. For organizations using Microsoft Teams, Forrester AI can also be embedded into Teams via an optional app/widget, allowing users to engage with conversational, research‑backed insights directly within their daily workflow. AI Access can be paired with advisory sessions when deeper exploration, validation, or expert guidance is required.
Forrester Decisions Leader: Expanded Access
This expanded access offers everything included with a standard Leader license but also gives you more flexibility, allowing you to get support on other responsibilities through access to all functional roles within your domain, and helping you align with a broader team. With Expanded Access Services, you gain access to ALL the service areas exclusively curated content related to your function, depending on your primary service.
FD Leader Expanded Access grants full access to multiple functional roles within a selected domain. Domains Include:
- Technology Services (e.g., Technology Executives, Architecture & Delivery, Security & Risk, Data AI & Analytics) – or -
- Consumer/Customer & Digital Services (e.g., Customer Experience, Digital Business & Strategy, B2C Marketing Executive).
FD Leader Expanded Access is an add-on for eligible Leader licenses to broadens access across functional roles, providing flexibility to support adjacent responsibilities while keeping the experience curated and role-relevant.
Forrester Decisions Team: Expanded Access
FD Team Expanded Access offers everything included with a standard Team license but also gives you more flexibility, allowing you to get support on other responsibilities through access to all functional role content within your domain, and helping you align with a broader team. With Expanded Access Services, you gain access to ALL the services and their corresponding exclusively curated content related to your function, depending on your primary functional role.
FD Team Expanded Access grants full access to multiple functional roles within a selected domain. Domains Include:
- Technology Services (e.g., Technology Executives, Architecture & Delivery, Security & Risk, Data AI & Analytics) – or -
- Consumer/Customer & Digital Services (e.g., Customer Experience, Digital Business & Strategy, B2C Marketing Executive).
FD Team Expanded Access is an add-on for eligible Team licenses.
Consulting
Vision Package
The Vision Package offers a comprehensive, in-depth look at your organization's operations in just a few weeks. Backed by the expertise of dedicated consultants, this package evaluates your existing strategies and practices, pinpointing opportunities for improvement. You will receive a well-articulated vision that encompasses crucial outcomes and outlines the essential steps to achieving them. This package focuses on internal assessments, strategic roadmaps, and organizational alignment. It's ideal for focusing on internal developments and defining a clear, actionable step forward.
Market Research Support Package
The Market Research Support Package is designed for organizations seeking a more exhaustive or larger assessment. With experienced consultants at your service, we dedicate time to understanding your current state, assessing your best path forward, and creating the necessary recommendations to further your organization's objectives. This package offers a comprehensive understanding of your organization's landscape, relevant market research, and guidance that can drive impactful changes across various aspects of your operations.
In-Person Strategy Day
Enables subscribers to have a dedicated In-Person Strategy Day with one of our research analysts. These sessions are only sold in combination with already purchased products and cannot be purchased individually.
Half-Day Virtual Strategy Day
Enables subscribers to have a dedicated Half-Day Virtual Strategy Session with one of our research analysts. These sessions are only sold in combination with already purchased products and cannot be purchased individually.
Training and Enablement
Certifications
Forrester’s certification programs offer a flexible, expert-led way for leaders and teams to build critical capabilities. Each certification is fully online, self-paced, and mobile-friendly, with content delivered through short-form videos, podcasts, interactive case studies, and discussion forums. Participants typically complete six competency-based modules in 12 to 18 total hours and must pass an open-book, untimed final exam to earn a digital certificate and shareable badge. For larger teams, Forrester offers private certification environments with custom branding, messaging, and flexible start dates, as well as enterprise programs tailored to align training with your organization’s strategic goals. Select certifications qualify for CPE/CEU credits. Available certification courses, detailed descriptions, and a full course schedule can be found by visiting https://go.forrester.com/certification/.
Certification Private Cohort Add-On
A license that provides groups of 20+ the ability to take a Certification course with a private course environment and hands-on support from a course experience manager. Must be bought with a certification offering.
Certification Course Wrapper Add-On
A one-time purchase to add organizational-specific context and relevance to Forrester's standard course. Must be bought with a certification offering.
Essentials
Online Course License (up to 100 participants) - Essentials courses are short-form (<2 hours) introductions to topics such as AI Essentials, CX Essentials, EX Essentials, and Zero Trust (ZT) Essentials introduce core concepts, shared language, and considerations that help agencies build readiness and apply disciplines across roles. This course is designed for large audiences within your organization to build foundational awareness and drive cultural change. Program Support must be purchased along with per-learner course licenses that include course tailoring. Bundles are sold in bundles of 100 or 500 licenses. Must be bundled with Essentials Program Support.
Essentials Program Support: Basic
The Basic Essential Programs Support leverages Forrester's standard course content for your organization. Forrester will provide a private course environment, program planning support, guidance on best practices for organizational training initiatives, and support for learner enrollment and progress reporting.
Essentials Program Support: Enhanced
Enhanced Support includes the Basic Support features and additionally allows you to add basic organizational-specific context and relevance to Forrester's standard course.
Essentials Program Support: Premium
Premium Support includes Basic and Enhanced support features and additionally allows you to include more organization-specific learning content, including your examples and case studies.
Event Tickets
Forrester's Summits and Forums (Events) enable our clients to connect with Forrester Analysts and peers in their roles and expand their contacts beyond their industry. Events build upon Forrester's research, data products, and services by bringing together participants who serve or are interested in the professional role(s) on which an event focuses. Attendees come together to network with peers and meet with Forrester Analysts, experts, and innovators to discuss technology issues of interest or significance to their organizations.