Data-Driven Research, Tools, and Guidance to Accelerate Mission Impact
Government leaders today face increasing pressure to modernize services, improve citizen engagement, and adapt to shifting priorities, all while navigating complex regulatory environments and resource constraints. Forrester partners with federal, state, local, and provincial agencies to help leaders meet these challenges with confidence, speed, and impact.
With over 40 years of experience, Forrester is uniquely positioned to translate complex data, market insights, and user needs into actionable strategies. We’ve supported 14 of the 15 federal executive departments and continue to expand our presence across SLED and Canadian provincial agencies. With Forrester you will gain more than access to research, you gain continuous guidance that drives strategic alignment, accelerates decisions, shortens innovation cycles, and builds the foundation to adapt as priorities evolve.
What We Offer
Research Services
Through our flagship research and advisory service, Forrester Decisions (FD) gives agencies direct access to a curated library of over 60,000 research assets, frameworks, vendor evaluations, benchmarks, predictive analytics, actionable tools, on-going expert advisory, and networking opportunities all tailored to leadership roles. Whether you need guidance on cloud adoption, Zero Trust, cybersecurity strategy, AI innovation, or workforce alignment, Forrester equips you to move confidently from decision to action. Every Forrester Decisions license includes access to Forrester AI (previously Izola), our generative AI research assistant that delivers fast, citation-linked answers drawn from Forrester’s research library.
Advisory
Forrester offers analyst‑led engagements designed to accelerate decision‑making and strengthen internal alignment. Based on an organization’s priorities, capabilities, and timelines, Forrester provides clearly defined advisory options that combine research‑backed insight with expert perspective. From interactive initiative workshops to in‑depth advisory strategy sessions and demand generation support, Forrester Advisory helps teams evaluate options, align stakeholders, and move forward with clarity.
Events
Forrester events are thoughtfully designed and curated experiences that provide you with the invaluable insights and actionable advice you need to gain fresh perspectives and practical solutions to drive innovation and resilience. Our global Summits or field events bring cross-functional teams together to align priorities and accelerate mission progress.
AI‑Powered Decision‑Making
Artificial intelligence is changing how leaders evaluate ideas, prioritize investments, and act with confidence. Forrester goes beyond studying AI, we help organizations apply it responsibly and effectively. Our research examines AI adoption, governance, and risk, while our AI‑enabled tools make it easier to turn trusted insights into informed decisions.
Then the Forrester AI section below should be a subset of this.
Forrester AI: Trusted Generative AI for Government Decision-Making
Make faster progress on priority initiatives with AI‑powered answers grounded in trusted Forrester research. Forrester AI (previously Izola) is Forrester’s generative AI research assistant, designed to deliver fast, transparent, and citation‑linked guidance to mission, technology, and strategy questions.
Unlike general‑purpose AI tools, Forrester AI draws exclusively from Forrester’s proprietary research library—built on more than 40 years of peer‑reviewed analysis, proven frameworks, benchmarks, and Total Economic Impact (TEI) models. Every response is grounded in vetted Forrester research and clearly references its sources, reinforcing trust, traceability, and auditability.
Included with all Forrester Decisions licenses, Forrester AI provides on‑demand access to Forrester’s research library through a conversational experience that allows users to ask follow‑up questions, refine their thinking, and explore deeper insights as priorities evolve.
- Get Trusted and Traceable Answers. Ask questions and receive citation‑linked responses grounded in Forrester’s proprietary research, with clear visibility into underlying sources.
- Engage in Conversation. Ask follow‑on questions, refine prompts, and receive suggestions on what to explore next—supporting deeper analysis rather than one‑off answers.
- Use Without Limits. No query caps or content constraints, enabling teams to iterate, explore scenarios, and revisit questions as initiatives evolve.
- Accelerate Mission Decisions. Replace long research cycles with instant, role-relevant insights that keep operations on timeline.
- Protect Sensitive Data. Use a generative AI tool that does not train on or ingest agency or client data.
- Maintain continuity Over Time. Leverage contextual prompt history to revisit prior questions, refine thinking, and support ongoing initiatives.
- Work from anywhere. Access Forrester AI and supporting research through the Forrester platform, including on mobile.
- Strengthen Alignment and Execution. Accelerate internal briefings, roadmaps, and cross‑team coordination with consistent, research‑backed intelligence that supports strategy execution.
Now Embedded in Microsoft Teams
Forrester AI is now available directly within Microsoft Teams, allowing organizations to access research‑backed insights where collaboration already happens. Through the Forrester AI Teams app, users can engage in the same conversational experience—asking questions, following up, and exploring guidance—without leaving their daily workflow.
By embedding Forrester AI into Teams, organizations reduce friction between research and execution, helping distributed and cross‑functional teams move faster from question to action. The Teams experience is available on desktop and mobile and supports multilingual interactions, enabling users to ask questions and receive responses in multiple languages.
Why This Matters for the Public Sector
Forrester AI empowers public sector teams to make decisions with greater speed, clarity, and confidence—combining conversational AI with transparent, research‑backed guidance. By meeting users where they work and grounding every answer in trusted Forrester research, Forrester AI helps agencies execute strategy, manage risk, and deliver outcomes with confidence.
This revolutionary tool empowers public sector teams to make decisions with speed, clarity, and confidence, providing actionable insights that drive success across departments.
Lead With Confidence
Drive Strategic Alignment
- Eliminate silos to boost cross-team efficiency
- Standardize systems to cut complexity and risk
Make Smarter, Faster Decisions
- Use common frameworks and benchmarks for planning
- Embed AI and analytics into decision-making
Speed
Innovation
- Shorten cycles to speed time-to-market
- Modernize tech stack with emerging technologies
Adapt With Confidence
- Build a resilient, future-ready tech foundation
- Upskill teams to stay ahead of change