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Overview


DocuSign helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world’s #1 way to sign electronically on practically any device, from almost anywhere, at any time.

Business runs on agreements. Government business is no exception. More than 800 local, state, federal, and tribal agencies use DocuSign to enable citizens, businesses, and staff to go paperless with forms, agreements, applications, correspondence management, and approval processes.

Serve People, not paper.

  • Reduce cost and hassle
  • Give citizens the digital experience they expect
  • Protect your critical data and assets
  • Minimize operational risk


DocuSign Agreement Cloud

Transform the entire agreement process. The DocuSign Agreement Cloud digitally transforms how you do business via contracts and other types of agreements. Choose from more than a dozen applications and more than 350 integrations, covering the entire agreement process—from preparing to signing, acting on, and managing agreements. By modernizing your system of agreement with the DocuSign Agreement Cloud, you’ll do business faster with less risk, lower costs, and better experiences for customers and employees.

21st Century IDEA

The 21st Century Integrated Digital Experience Act (21st Century IDEA) is a new law that will greatly improve the public’s digital interactions with the federal government by accelerating the implementation of electronic signatures, modernizing websites, and creating digital options for in-person services. Get your agency started on improving the citizen experience with our comprehensive 21st Century IDEA Act Checklist and ease your agency’s compliance.

Read more about how DocuSign can help you and your agency:

Nextgov Blog: Is Your Agency Ready for the 21 Century IDEA Act?

Government agencies provide critical services—health care, housing, tax advice, driver’s licenses—but for years many have fallen behind private businesses that have been forced to cater to their customers’ demands for convenient and digital ways to shop, pay a bill or sign a form. But now federal IT leaders have more than good reason to provide easier ways for citizens to interact with government agencies: They have a mandate from Congress. Click Here to Learn More.

DocuSign for Higher Education

Agreements are everywhere at your institution. From Admissions, Financial Aid and the Registrar, to Procurement and Human Resources, somehow, all of these agreements are getting done. For many institutions, it’s a heavily manual process. Among a group of your peers in Higher Education, we’ve seen that enrollments can take up to 4x longer by failing to optimize the agreement process. As well, the benefits were complemented with a reduction in errors, from a 10% error rate to near 0% after implementing DocuSign. Now that you have built a digital foundation with DocuSign, the next step is to start your journey to a modern system of agreement.

  • Learn more about DocuSign for Higher Education. This Solution Overview PDF is packed with use cases for your institution, from admissions and financial aid to procurement and HR

Integration

350+ pre-built integrations with the leading platforms where government work is done, including Salesforce, ServiceNow, Pega, OnBase, Laserfiche, Microsoft, Google, Box, Workday, SAP, and many more.

Featured Integrations:


  • Box

    Through DocuSign's integration with Box, you can now send your files to be DocuSigned directly from your Box account. DocuSign is automatically included as a default application for you to use with your Box account. Store your contracts, invoices, order forms, or any document that needs to be signed on Box!

  • Google

    Send PDFs and documents for electronic signature or add your own in minutes. Sign or send for eSignature from Google Docs. Need others to sign? DocuSign also makes it easy for you to send out documents for signature. Our powerful, pre-built DocuSign for Google integrations give organizations a fast and easy way to sign documents, send documents out for others to sign, and take critical action from within the Google products you already use. Our Google integrations include: Gmail, Google Drive, Chrome Extension, Docs Add-on and DocuSign Mobile for Android.

    Learn more about the DocuSign and Google Collaboration

  • Salesforce

    Many organizations have modernized their customer relationship management (CRM) with Salesforce. Yet most still prepare, sign, act on, and manage customer agreements via manual, disconnected processes. By automating and connecting your agreement processes, DocuSign can accelerate turnaround times, reduce costs, and elevate your customer experience.

  • SpringCM

    SpringCM, a DocuSign Company, helps generate, automate, manage, and store your documents and contracts in our secure cloud. By simplifying your business processes, you can close business faster while making it easier for your customers to work with you because when your documents flow, work flows.

Industry Events

Upcoming Events

  • 2020 Events

    USDA Technology Technology Expo: Riverdale

    June 9, 2020 (tentative)

    Riverdale, MD

    USDA HQ Tech Expo

    May 28, 2020

Webinar Recordings


Webinar Recordings

Contracts

Federal

GSA Multiple Award Schedule Contract (MAS)

47QSWA18D008F
Aug 22, 2018- Aug 21, 2023

GSA Schedule 70

GS-35F-0119Y
Dec 20, 2011- Dec 19, 2021

SEWP V

NNG15SC03B/NNG15SC27B
May 01, 2015- Apr 30, 2025

ITES-SW

W52P1J-15-D-0008
Mar 03, 2015- Aug 10, 2020
*Additional Option Years Available

State and Local

CMAS

3-12-70-2247E
Aug 28, 2012- Mar 31, 2022

City of Seattle Contract

0000003265
Jul 11, 2014- Dec 19, 2021

Department of General Services PA - Symantec

4400004253
May 01, 2009- Dec 19, 2021

Fairfax County IT Hardware, Software, & Services

4400006323
Oct 04, 2015- Dec 04, 2021
*Additional Option Years Available

Kentucky COT - NASPO

MA7581700001211
Jun 21, 2017- Sep 15, 2026

NASPO ValuePoint

AR2472
Oct 14, 2016- Sep 15, 2026

National Cooperative Purchasing Alliance (NCPA)

NCPA 01-86
Apr 11, 2016- Nov 30, 2021

Orange County National IPA Co-Op

MA-017-16010236
Jun 01, 2015- May 31, 2021

Pennsylvania COSTARS-6 IT Software Contract

COSTARS-006-176
Aug 31, 2017- Aug 31, 2021

State of Alaska Cloud Solutions Contract- NASPO

NVP-2018-CLOUD-0002
Aug 07, 2017- Sep 16, 2026

State of Arkansas Cloud Solutions Contract- NASPO

4600040559
Jul 01, 2017- Sep 15, 2026

State of California Cloud Solutions Contract- NASPO

7-17-70-40-05
Sep 15, 2017- Sep 15, 2026

State of Delaware Cloud Solutions Contract- NASPO

GSS177930CLOUD_SOL
Jun 30, 2017- Sep 15, 2026

State of Florida Department of Management Services Cloud Solutions Contract- NASPO

43230000-NASPO-16-ACS
Aug 01, 2017- Sep 30, 2020

State of Hawaii Cloud Solutions Contract - NASPO

17-18
Jul 01, 2017- Sep 15, 2026

State of Indiana Contract

0000000000000000000021430
Aug 01, 2017- Jul 31, 2021

State of Kansas Cloud Solutions Contract- NASPO

0000000000000000000043262
Jul 01, 2017- Sep 15, 2026

State of Louisiana Cloud Solutions Contract- NASPO

4400010663
Mar 03, 2017- Sep 15, 2026

State of Minnesota Cloud Solutions Contract- NASPO

128340
Aug 16, 2017- Sep 16, 2026

State of Missouri Cloud Solutions Contract- NASPO

CT170457009
Apr 21, 2018- Sep 10, 2026

State of Nebraska Cloud Solutions Contract- NASPO

78128 O4
Jul 19, 2017- Sep 16, 2026

State of Nevada Cloud Solutions Contract- NASPO

AR2472
Jun 15, 2017- Sep 15, 2026

State of New Mexico Cloud Solutions Contract- NASPO

80-00018-00046AE
May 10, 2018- Sep 16, 2026

State of New Mexico Contract

80-000-18-00002
Aug 01, 2017- Aug 01, 2021

State of Oklahoma Cloud Solutions Contract- NASPO

SW1022C
May 17, 2017- Sep 15, 2026

State of Washington Cloud Solutions Contract- NASPO

05116
Jul 17, 2017- Sep 15, 2026

Texas DIR-CPO-4444

DIR-CPO-4444
Jan 28, 2020- Jan 23, 2022
*Additional Option Years Available

Texas DIR-TSO-4288

DIR-TSO-4288
Feb 22, 2019- Feb 21, 2021
*Additional Option Years Available

Education

Massachusetts Higher Education Consortium (MHEC)

MC15-04
Aug 10, 2019- Jun 30, 2022

VASCUPP

UVA1482501
May 02, 2014- Dec 19, 2021

Agreement Cloud Expert Series

The DocuSign Agreement Cloud digitally transforms how you do business via contracts and other types of agreements. Choose from more than a dozen applications and more than 350 integrations, covering the entire agreement process. More than 1,300 Federal, State and Local organizations use DocuSign to enable citizens, businesses, and staff to work smarter and more effectively with self-service forms, electronic signatures, pre-populated agreements, and automated approval processes.

Upcoming Events

CA K-12 Public Schools: Innovation in Distance Learning
October 8, 2020

DocuSign for City of Chicago Agencies
November 17, 2020

Archived Events

Events

Upcoming Events

November 17, 2020 at 9:30 AM CT

Archived Events

News

Latest News

Automating procurement contract workflows is an easy way to improve the effectiveness of procurement teams. It’s also an important step in evolving that function from merely a tactical executor to a ...
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Since the ESIGN Act, signed in 2000, the federal government recognizes electronic signatures as a valid form of expression of assent that is equivalent to a written “wet” signature. This paved a ...
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When federal government agencies make a decision to purchase cloud computing tools, they need more rigorous security and access controls than other types of organizations.
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Today, one in five Americans are enrolled in Medicaid. As health and human services programs continue to grow, state governments need to process millions more program applications today than ever ...
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According to the US Department of Transportation, there are 276 million vehicles on the roads today and it’s up to DMVs in all 50 states to manage all those cars and drivers. That’s a lot of ...
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Today, one in four workers – or about 40 million individuals – require government approval via a license today than ever before. That means states need to process millions more professional ...
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This is the first of three announcements this year under the newly named DocuSign Agreement Cloud Releases program. This program announces new products and top features so customers can learn about ...
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Reflecting the increasingly important role that artificial intelligence (AI) will play in the digital transformation of the agreement process, DocuSign (NASDAQ: DOCU) today announced its intent to ...
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Following its acquisition of contract lifecycle management (CLM) provider Spring CM, DocuSign was named by Gartner, Inc. as a Leader in the 2020 “Magic Quadrant for Contract Lifecycle Management”.
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An integrated contract lifecycle management solution has a direct impact of the success of your sales team – and the profits of your business.
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DocuSign has announced two new solutions that continue to build on its market-leading eSignature offering – this time in the generation and negotiation of agreements, and the management of the ...
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DocuSign's Agreement Cloud includes its classic e-signature tools, as well as new products and integrations to help customers digitize the agreement management process.
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The law calls on federal agencies to get started right away.
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DocuSign, Inc. (Nasdaq: DOCU), which offers the world's #1 eSignature solution as part of its broader platform for automating the agreement process, today announced it has completed its acquisition of ...
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Carahsoft Technology Corp., The Trusted Government IT Solutions Provider™, today announced that it was named Channel Reseller of the Year by DocuSign at Momentum 2018, the company’s annual ...
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Reflecting the continued momentum behind digital transformation across the U.S. government, DocuSign – the global eSignature and Digital Transaction Management (DTM) leader – today announced it ...
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Resources

Infographic

The USDA uses the most paper-only forms of any federal agency. USDA costs the public $391.8 million and 179 million hours.

The Department of Veterans Affairs has the highest proportion of paper-only form (46%) of any federal agency.

The DHS spends the most money on paper-only forms of any federal agency.

The HHS is by far the federal government’s biggest paperwork-pusher, both in terms of costs to the public and cost to the government.

Presentation

The DocuSign Agreement Cloud is focused on a fully integrated business process.

Templates help streamline the sending process when you frequently send the same or similar documents, or send documents to the same group of people.

The California Department of Water Resources uses DocuSign and Intelledox to maximize their business processes.

Resource

When government agencies operate via inefficient, insecure paper processes, employees are overwhelmed and taxpayer dollars are not spent as efficiently as possible. Switching to paperless workflows and eSignature technologies empowers agencies to do more with less. Employees’ time is reprioritized...

The Nevada Department of Transportation (NDOT) dramaticallyaccelerated the pace of business by systematically replacingits paper-based processes with DocuSign Digital TransactionManagement (DTM), improving efficiency for employees,contractors, and constituents.

Resources

The reason most contracts are still paper is because of what’s below the surface. View this slide presentation from our Contracting Webinar to discover how First 5 Santa Clara County has streamlined their contracting process with DocuSign.