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Improving Government CX Services to Build Trust Amongst Customers
April 24th, 2024
HISPs, Federal agencies that the Government has deemed as having critical value due to their public-facing services, aim to mimic a single-stop layout by creating an all-encompassing customer experience in the Public Sector.
- Tagged Customer Experience and Engagement, CX, Federal Government, High Impact Service Providers, Identity and Access Management, Office of Management Budget, okta
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Securing Operational Technology with Cyber-Informed Engineering
April 17th, 2024
Cyber-informed engineering recognizes the importance and necessity of using both engineering tools and conventional cybersecurity designs to secure OT networks.
- Tagged Cybersecurity, Department of Energy, Federal Government, Operational Technology, Waterfall Security
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Enterprise Service Management in the Physical Realm: Understanding PPESM
March 18th, 2024
By leveraging a centralized, user-friendly system with automated workflows and mobile accessibility, PPESM empowers agencies to streamline processes, optimize resource allocation, and ensure regulatory compliance.
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Elevating State and Local Government Services in California Through Transformative Technology
February 23rd, 2024
The path to elevating State and Local Government services requires a strategic incorporation of transformative technologies, notably AI, cybersecurity and data privacy.
- Tagged Artificial Intelligence, Cybersecurity, HIPPA, Multi-Factor Authentication, State and Local Government
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EdTech Talks: A Comprehensive Look at Security in Education for Safe Learning Environments
February 9th, 2024
Remaining vigilant, versatile and adaptable in the current education landscape, especially when it comes to security and student safety, are the most important considerations for education leadership when deciding what new solutions and integrations to incorporate into their schools.
- Tagged Cybersecurity, EdTech Talks, Education Technology, Higher Education, K-12 Education, Multi-Factor Authentication, Ransomware, Student Safety
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EdTech Talks: Modernizing Education with Artificial Intelligence and Machine Learning
February 7th, 2024
Explore how artificial intelligence and machine learning are changing the way teachers instruct, the way students learn and the way administrators approach technology in schools.
- Tagged Artificial Intelligence, EdTech Talks, Education Technology, Generative AI, Higher Education, K-12 Education
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The Evolution of Technology in the Defense Industry at DoDIIS
February 6th, 2024
Thought leaders at DoDIIS explored how maintaining pace with world class defense tech such as the cloud and AI allows DoD to lead the nation in secure communication and strategies.
- Tagged Artificial Intelligence, Defense Intelligence Agency, Department of Defense, DoDIIS, Joint Worldwide Intelligence Communications System, Multicloud, National Security and Intelligence
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Applications of Technology in Higher Education at EDUCAUSE
February 5th, 2024
Industry and education experts joined together at EDUCAUSE for an immersive experience that facilitated collaboration and discussion to promote the advancement of higher education by using IT.
- Tagged Artificial Intelligence, Cybersecurity, Education Technology, EDUCAUSE, Higher Education, Ransomware
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5 Ways to Protect Your Organization from a Cyberattack in 2024
January 31st, 2024
Protecting your organization requires a sound strategy that wards off cyber threats and takes the fight to the attackers.
- Tagged Artificial Intelligence, Cybersecurity, Department of Homeland Security, Observability, SolarWinds
