LogMeIn Industries
Federal agencies operate in one of the most complex IT environments in the world — managing vast device fleets, supporting distributed workforces, and maintaining compliance with frameworks like NIST, FISMA, and FedRAMP. LogMeIn helps federal IT teams reduce mean time to resolution on help desk tickets, enforce consistent security policies across thousands of endpoints, and deploy patches before vulnerabilities become incidents. Zero Trust architecture in Resolve and enterprise-grade access controls in Rescue deliver the auditability and governance compliance officers require — without slowing down IT operations.
State and local agencies face a persistent challenge: delivering modern IT services on constrained budgets with lean teams. LogMeIn Resolve's all-in-one UEM platform replaces multiple point products, cutting licensing costs and administrative overhead while giving IT staff the tools to manage every endpoint from a single console. Automated patch management, proactive monitoring, and AI-assisted remediation let small teams punch above their weight. For help desk operations supporting constituents and internal staff alike, LogMeIn Rescue provides fast, secure remote support without the complexity of on premises infrastructure.
Healthcare IT departments must balance rapid support response times with strict requirements around data privacy and regulatory compliance. LogMeIn Rescue's session recording, permission-based access controls, and full audit trails help healthcare organizations demonstrate compliance while enabling technicians to resolve issues quickly, even on clinical devices. Resolve's MDM capabilities extend security governance to mobile and BYOD devices, ensuring patient data remains protected whether care is delivered in a hospital, clinic, or at home.
University IT teams support one of the most diverse and dynamic device ecosystems in any sector — thousands of student-owned devices, faculty workstations, research systems, and administrative endpoints, all with different configurations and compliance requirements. LogMeIn Resolve scales to meet this complexity, giving IT staff real-time visibility into the entire endpoint landscape and the automation tools to handle routine tasks without burnout. LogMeIn Rescue enables help desk teams to support students and faculty remotely across Windows, Mac, iOS, Android, and ChromeOS, without requiring users to navigate complex connection processes.
Defense and intelligence environments demand the highest levels of security, access control, and operational resilience. LogMeIn's Zero Trust architecture, 256-bit AES encryption, role-based permissions, and data residency options meet the access and auditability standards these environments require. Session recording, IP restrictions, and Active Directory sync ensure that every technician interaction is governed and traceable.