Jotto for Government FAQs

Jotto is an event and constituent engagement platform built for government agencies. It handles check-in, digital badging, networking, live feedback, and reporting for agency events and conferences, and separately, captures open-ended resident feedback for town halls, public hearings, and community outreach.

Most event platforms are built for corporate conferences: registration funnels, badge-printing hardware, lead-gen forms. Jotto is built around a single digital wallet pass that handles check-in, networking, and feedback with no app download, and around accessibility requirements (ADA Title II / WCAG 2.1 AA) that matter specifically for public-facing government events.

No. Attendees receive a digital wallet pass they can access from any smartphone. No app to download, no account to create, no login wall.

Everything from a 50-person community roundtable to a 5,000-person conference, including agency conferences and summits, public hearings and town halls, GovCon expos and trade shows, and galas and fundraisers, in person, remote, or hybrid.

These events are all about hearing directly from the people you serve, so Jotto centers on capturing that voice in real time. Residents can register or check in through their browser-based Passport, with no app to download, and share feedback in their own words, as text, audio, or video, before, during, and after the meeting. Live audience Q&A gives every attendee a way to be heard without competing for the microphone, and real-time response insights let your team see what residents are saying and prioritizing while the conversation is still fresh, not weeks later in a transcript. Town halls, listening sessions, and public forums all run on this same connected approach, a consistent way to turn a public meeting into a two-way conversation instead of a one-way record of attendance.

These events are built around connecting people, such as job seekers with employers and businesses with stakeholders and resources, so Jotto leans on registration, credentials, and networking. Attendees check in with a digital Passport that doubles as a networking tool, making it easy to track who connected with whom and follow up afterward. Feedback collection is still built in, giving organizers a way to understand what participants took away from the program, but the core value is facilitating the connections the event exists to create.

For teams that convene the same stakeholders repeatedly, consistency matters more than any single event. Jotto gives these recurring gatherings a repeatable, professional structure: digital Passport check-in, attendance verification, live agendas, and post-session feedback, so organizers aren't reinventing the process each time. Because every event runs through the same platform, teams can also track engagement and feedback trends across the series, not just within a single gathering.

Jotto is built for agencies that convene the same communities repeatedly but don't necessarily have a large event-technology department behind them. In addition to state and local government, that includes:

• Public-sector conferences and stakeholder programs: registration, credentials, entry, agendas, networking, live questions, participant feedback, and reporting, all through one connected guest journey.
• Higher education: admissions events, orientation, career services, alumni and advancement programs, student affairs, continuing education, research events, public-policy programs, and campus engagement.
• Across all of these, the same core capabilities apply: digital Passports, browser-based check-in, live agendas, networking, live Q&A, and feedback collection that continues after the event ends, so every gathering becomes both an event and a listening opportunity.

One scan from any device (phone or tablet, no dedicated scanner required) checks a guest in and prints a professional badge in under a second.

Staff can instantly search the guest list or register a walk-up right at the door.

No. Jotto works on any phone or tablet. No dedicated scanners or badge printers are required beyond standard onsite printing equipment.

Yes. The same QR code that checks an attendee in also functions as their digital networking card. A second scan swaps contact info and captures context like where two people met and what they discussed.

For constituent feedback use cases (town halls, public comment), agencies can configure Jotto to accept anonymous input where appropriate.

Your agency does, fully and outright. Every response, transcript, and insight is exportable and belongs to the agency, supporting public accountability and records requirements.

Jotto uses AI to identify trends, sentiment, and themes across open-ended video, voice, and text responses, delivering a polished, share-ready report. For events, that report is typically ready before the room is even cleared.

Yes. Jotto is available through Carahsoft, the Trusted Government IT Solutions Provider, on GSA Schedule and other applicable public sector contract vehicles. Contact the Jotto team at Carahsoft for current contract details specific to your agency.

Yes. Jotto scales from a single pilot event to a customized, enterprise-scale activation, so agencies can start small and expand.

Setup typically takes minutes, not weeks. Agencies can import a guest list or sync with a CRM like Salesforce, build an agenda directly in Jotto, or send it to the Jotto team to configure.

Yes. Jotto integrates with existing event and CRM software, so networking leads and attendee data can flow into systems your agency already uses.

The Jotto team is available to help with setup, and agencies can tell Jotto about their event to receive a tailored proposal within 24 hours.

Jotto is priced in tiers to fit an agency's needs, goals, and budget, starting at $4,900 per year, with options that scale up for larger or ongoing programs. Single-event pricing is also available starting at $750 per event for one-off or pilot events. Contact the Jotto team at Carahsoft for a quote specific to your event or program.