Changing the Way People Find Support within Your
Organization
When your customers - the people you care about - are struggling to find answers and resources to their common questions and concerns, is your organization doing everything it can to help them find support? ConcernCenter creates fully customized, user-friendly, centralized resource directories for the purpose of helping your clients, customers, or students get connected to the support they need, in a way that makes sense to them. After simply identifying their concern (e.g. "feeling depressed", "no money for food", "ADHD support", and more) your client is then connected to multiple support options, pre-identified to assist with that particular concern. Support options may include offices, people, documents, videos, self-help tutorials, and more. ConcernCenter is WCAG compliant (A/AA), available in multiple languages, offers a quick escape option, and provides anonymous searching capabilities. You also receive a monthly analytic report, showing trends, concerns searched, and peak usage periods. Let ConcernCenter help your organization be the hero - connecting those in your care with the resources they need to be most successful and better connected.
For one of us, empathy is a superpower. For the other, empathy is an unwelcome guest. More Love: The Power of Empathy Podcast takes you into the depths of empathy and compassion... on the road less traveled. The soul-mate friendship between
Erin and Rebecca helps listeners experience the many sides of empathy through stories, heart-to-hearts, playful banter, and deep reflection.
One of the biggest challenges of government service is how their personnel interact with customers. Adequately supporting customers can be tricky, especially when serving people with vastly different needs. So, it is vital that government providers know how to support individuals with accurate, time-effective aid for their specific issues – for example, a mental health or public safety crisis.
This quick, 3-minute read blog post explores how to anticipate and fix problems before the problem arises, launching into helping your organization help others.
In this quick slide presentation, learn about Erin Halligan-Avery, CEO of ConcernCenter, about ConcernCenter, their offerings, and how it can help your organization. This slide deck will address pain points, and concerns and highlight customization aspects the ConcernCenter platform offers.
This capabilities statement highlights ConcernCenter’s competencies, past performance, and what differentiates them from other platforms, and briefly showcases their corporate data.
This quick easy-to-read brochure will introduce you to ConcernCenter’s offerings, some of their clients, the customized mental health resource platform they offer, contact information, and how to get started.
Your organization's resources and support options are only as good as people's ability to find them easily, efficiently, and equitably. Companies like ConcernCenter are on the forefront of getting support resources in the hands of nurses, college students, K12 parents, veterans, and employees.
