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Overview

VMware Government Solutions

New cyber threats and growing demands for anytime, anywhere services are driving change across the government, elevating the need for modern technologies that drive mission success while improving security postures, workforce productivity, and agency efficiency. A trusted advisor to all government, education, and enterprise healthcare organizations, VMware delivers groundbreaking software solutions that help simplify the operation and management of IT.

VMware empowers organizations with cloud, security, and mobility solutions. From VMware NSX for virtual networking and security, VMware Cloud on AWS for cloud computing, to VMware Workspace ONE for mobility, VMware solutions help agencies achieve mission goals by improving workforce productivity and data protection while relieving IT burdens and lowering costs.

Carahsoft is VMware’s Master Government, Education, and Healthcare Aggregator for all products and services. We offer the full VMware solution suite through our channel partners leveraging our GSA Schedule 70 & many SLED contracts. Carahsoft supports a vast partner ecosystem of manufacturers, channel partners, systems integrators, and service providers committed to serving the government.

EUC/Mobility

Digital Workspace

Desktop and Application Virtualization

Partners

VMware-Channel-Distribution-Capabilities.png

Carahsoft Technology Corp. is proud to serve as VMware’s largest dedicated U.S. Public Sector & Enterprise Healthcare focused distribution partner in North America. Our unique model integrates traditional information technology distribution services with proactive sales and innovative marketing capabilities, and is structured to enable VMware’s ecosystem of Solution Provider and System Integrator partners to quickly and effectively solve the unique and mission-critical needs faced by Federal Government, Higher Education, and Enterprise Healthcare customers. Our VMware team at Carahsoft has continued to grow for more than a decade, and we continue to add new value to the channel in order to better assist and support VMware’s end customers.

Value Added Distribution Solutions & Offerings:

Pre-Sales Channel Partner Support & Proactive Lead Generation Capabilities

  • 60 minute or less quote turnaround time for any valid quote requests
     
  • 180+ VMware VSP (VMware Sales Professional), VTSP (VMware Technical Solutions Professional), VCP (VMware Certified Professional) certified sales representatives and channel partner development specialists
     
  • Dedicated U.S. Federal, Academic, State and Local Government, and Enterprise Healthcare market expertise
     
  • 30+ channel business development & marketing resources who can help plan and execute joint end-user/customer initiatives (e.g. on-site events, webcasts, tradeshows, industry conferences etc.)
     
  • End to end support for jointly hosted marketing events, including: email blasts, demand generation, social media integration & lead follow-up

 

Channel Partner Sales and Technical Training & Enablement

  • Pre-sales technical VMware boot camps offered quarterly and on-demand
     
  • Personalized on-demand VMware pre-sales and technical training and courses
     
  • Dedicated channel account resources to assist in recommending the right VMware certification and training courses to support your organization’s Partner Connect Program uplift and tier progression
     

VMware’s Partner Connect Program
VMware’s Partner Connect Program provides a simplified, consistent experience designed to offer clearer paths to profitability, whether you want to manage or host services, resell software or services, or provide value-added, certified professional services to your customers. Leverage Carahsoft to guide you through VMware’s Partner Connect Program and help your organization become equipped and enabled with right set of tools to help you solve your customer most challenging needs. Discover how you can enroll into this program by clicking here.

 

VMware Pre Sales Technical Solution Demos, Products, & Assessments
Carahsoft’s team of certified VMware pre-sales technical specialists are here to help you qualify and strengthen leads by providing solutions, demonstrations, and assessments for you and your customers. We also offer complimentary weekly VMware education and solution demonstration briefings to help educate our partners and prospective customers on the latest VMware technology releases and authorized free assessment offerings. Register here!

 

vSAN and Dell EMC VxRail Demo

 

 ​​​​​vRealize Operations
and the VOA Demo

End-User Computing and Workspace ONE

NSX and vRealize Network Insight Demo

Mondays at 2PM EST

Tuesdays at 2PM EST

Wednesdays at 2PM EST

Thursdays at 2PM EST

 

Contract Enablement & Management

Carahsoft is proud to support our authorized VMware Channel Partners with access to more than one hundred government wide acquisition contracts and public sector cooperative purchasing agreements including GSA, NASA SEWP, ITES-SW, NASPO ValuePoint, OMNIA, and many more. These vehicles serve our partners by providing them with a rapid route to market and access to virtually any U.S. public sector customer or entity. Click here, to learn more

 

VMware Joint Channel Marketing Assistance Program 

Carahsoft’s VMware Government, Education, & Healthcare Team is here to help grow your VMware partnership through jointly developed marketing events, and through solution- and segment-specific demand creation activities.  Carahsoft’s Joint VMware Marketing Assistance Program offers dozens of opportunities for our partners to take advantage of, including: 

 Webcasts  Marketing Develpment Funds for Partners
 Onsite Events  Graphic Design
 Email Campaigns  Website Creation
 Tradeshows  Call Campaigns
 Content Creations  Partner Newsletter

                                                                                   

Affinity to Infinity (A2I) VMware Renewal Partner Automation & Scale Program

Carahoft’s A2I VMware Renewals Partner Program is designed to help our key strategic solution provider partners organize, manage, and capture their incumbent VMware renewals while taking advantage of Carahsoft’s market leading expertise. Our team of certified professional sales representatives can help you convert your customers VMware Support and Subscription (SnS) renewals into new opportunities through advanced analysis of your customer install base. This will help you identify the next logical upgrade path, with more comprehensive and mission ready solutions for your customer’s next net- new licenses.

Click here, to learn more.

 

Click below to access our VMware Partner Onboarding and Channel Resource Kit. This document will guide you through Carahsoft’s unique and innovative value adds, provide you access to our VMware Team Org Chart, a high level overview of our contract offerings, and offer more visibility in to VMware’s Partner Connect Program and as well as links to additional important partnership resources.

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Contact Us

The VMware Partner Team at Carahsoft
1.888.6.VMWARE
VMWPartnerTeam@Carahsoft.com

State, Local & Education

Archived Webinar

VMware's Digital Backpack...And The New Connector for Ellucian Webinar

Through the newly announced integration with Ellucian's Banner and Colleague student information systems, VMware is enabling education institutions, like Schoolcraft College, to provide students with a personalized, anytime, anywhere, any app, any device, digital learning environment that stays up-to-date as courses are added and dropped.

View this archived webinar to learn more about the following benefits:

  • Level the Playing Field - Campus' strive to provide equality in education regardless of students' socio-economic status
  • Save Time - Automate application entitlements and keep them in sync as student enrollment changes; improving an error-prone, time-consuming process
  • Higher Student Satisfaction -Deliver high performance apps and digital workspaces to remote students to truly leverage BYO to "work from anywhere"
  • Innovate Faster - Reallocate IT resources spent on provisioning labs and workspaces on projects to help further core business initiatives

Extend Your IT Investments to Supercharge Productivity

Thousands of U.S. state and local government organizations and educational institutions rely on VMware to enable cost savings, enhance agility, increase efficiency, develop and deploy applications faster, decrease power and energy consumption, improve security, and reduce the physical footprint of IT infrastructure.

  • Transformative technology can extend existing infrastructure to meet the demands of important new data center and productivity solutions.
  • Bulletproof security guards resources and reputation from the inside out, protecting against threats that are evolving in both number and complexity.
  • Seamless mobility helps deliver services to diverse applications, users, devices, and locations.

Customer Success Stories

California Natural Resource Agency and VMware vCloud Air

Tony Morshed, CTO, California Natural Resource Association

Fulton County Schools Optimize Personalized Learning with VMware Virtual SAN

Kenny Wilder, Director of Network Infrastructure, Fulton County Schools

Queens University of Charlotte and VMware vCloud Air

Brian Baute, Chief Information Officer, Queens University of Charlotte

State, Local and Education Procurement Vehicles

VMware, Carahsoft and our reseller partners have teamed to make procurement of VMware’s solutions fast and easy with a full range of procurement vehicles.

Learn More

View our Resources and Events pages for more information on VMware’s solutions for State and Local governments and educational institutions.

Healthcare

Covid-19 Use Cases

VeloCloud Use Case 1: Working from Home 

In-office employees must transition to working from home and acclimate to using standard home-use broadband, often sharing it with partners, kids, or other family members. For those in the healthcare field, this is no different, where doctors must now conduct their appointments virtually and monitor their patients’ health from within their own homes. With VMware SD-WAN, doctors and patients can now seamlessly continue their virtual sessions.

VeloCloud Use Case 2: Pop Up Test Clinics

Drive-by testing facilities are popping up in many cities and towns to test greater portions of the population without putting them in harm’s way. These pop-up facilities require connectivity to the cloud in order to access patient records. Often there is not convenient connectivity or a circuit anywhere near these tent locations. But, using VMware SD-WAN, healthcare workers would simply use an LTE-enabled SD-WAN appliance or one with a USB port to connect to a Cradle Point LTE device to connect to the internet and gain reliable and secure access to the cloud and hospital datacenters.

VeloCloud Use Case 3: Auxiliary and Overflow Health Facilities

Similar to other countries who are further along in the infected stage, the United States may have to consider non-hospital facilities to house sick patients once all hospital beds are in use. These auxiliary facilities require connectivity to the cloud in order to access patient records. VMware-SD WAN is an ideal fit for these facilities as SD-WAN is easy to deploy, requires no trained staff to install, and can be brought online in minutes.

Podcasts

Value-based Care: Navigating the IT Challenges and Opportunities

By focusing on outcomes rather than actions, “value-based care" promises better patient outcomes at a lower cost. On the Healthcare IT Download podcast, senior healthcare strategist, Chris Logan, of VMware, spells out the challenges that providers face in moving toward this goal and how new technologies can make it happen, reliably and securely.

Healthcare Case Studies

Baystate Health Transforms into Modern Healthcare Center of Tomorrow with VMware NSX Network Virtualization

Baystate Health needed a new secure IT infrastructure that would ensure optimal application performance for doctors and staff, contain costs, and accommodate ever-increasing healthcare demand. With the VMware NSX(tm) network virtualization platform and a Software-Defined Data Center (SDDC), plus guidance from VMware Professional Services, Baystate seamlessly converged three physical data centers into a single, logical three site "active/active/active" data center. This strategy saved Baystate an estimated $3.5 million and laid a stable, yet flexible, foundation for future growth.

Interfaith Medical Center Protects Patient Information with VMware vCloud Air

"Virtualizing our servers with VMware saved us approximately $2.03 million over a seven-year period, and we achieved 100% payback on vSphere in half that time," says Christopher Frenz, Director of IT Infrastructure, Interfaith Medical Center. "Without VMware, we'd need a lot more manpower, a lot more electricity and cooling, and a much bigger data center. VMware also helps us be more agile in deploying new projects, which is quite useful in a healthcare environment. We recently upgraded to vSphere 6, which went very smoothly and gave us an even better management interface."

Infographic

Healthcare Evolution in the Information Age

Carahsoft and VMware provide a comprehensive portfolio of technology solutions that empower healthcare companies to embrace cloud computing and mobile device deployments while protecting patient data.

Resources

Best Practices: Leveraging Infrastructure Investments to Deliver Clinical Results at Mercy

This IDC Health Insights study focuses on the best practices seen in a case study on the second phase of a multiphase strategic plan to create core competency around IT infrastructure and services at Mercy Health System, the nation's seventh largest Catholic health system. Mercy's subsidiary, Mercy Technology Services (MTS), was established to build the next generation of IT to support Mercy's own operations and diversify the health system by adding a technology service offering that would allow the ministry to focus its efforts on providing compassionate, exceptional care to patients in its hospitals, outpatient locations, and other settings such as home-based care.

Mercy’s Epic EHR Cloud Hosting Services

For its efficiency, flexibility and cost-effectiveness, cloud hosting is an attractive alternative to infrastructure-heavy enterprise data centers. But for health care, strict HIPAA patient privacy regulations, coupled with today’s mounting cyber threats, pose unique challenges and are fueling the need for health care-designed cloud hosting environments.

Providing Superior User Experiences in Hosted Environments

Healthcare organizations that are hesitant to invest in major implementations due to expense or risk often look to either vendor or private hosting methods in order to limit expenditures. However, a considerable number of healthcare facilities have found support and success integrating these solutions through health systems as hosts.

Whitepaper

How to Embrace Value-Based Healthcare with IT
With government regulations, insurance giants, and private healthcare providers trending toward value-based models, medical organizations face significant challenges - in terms of culture, processes, and technology - in evolving away from for-fee services In this white paper, we'll outline the areas that have to change, and the ways technology can smooth the transition, increase efficiency, and improve patient outcomes.


Mosaic Life Care Transforms Healthcare Services with VMware Mobility and Security Solutions

Integrating NSX within its VDI environment to protect data accessed in patient rooms and for remote employees and contractors, they transformed their healthcare experience.

LCMC Health Delivers Modern Healthcare

On a tight timeline, LCMC Health created a leading-edge digital clinical workspace that supports the highest level of care.

Networking & Security

Networking and Security

Count on Carahsoft

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VMware wants to ensure that its customers have access to mobility solutions that will enable a remote workforce to continue operating as seamlessly as possible.

 

45-Day-Free-Trial-of-Horizon-Cloud-on-Microsoft-Azure.jpg

To help customers extend their existing on-prem virtual desktop environment and applications as a remote workforce solution, we are offering Horizon Cloud on Microsoft Azure for 45 days free of charge. Contact us today at vmware@carahsoft.com or 888-6VMWARE to request your free trial.

 

30-Day-Free-Trial-of-VMware-Workspace-ONE.JPG

Those customers who want to leverage our mobility solutions can try Workspace ONE for 30 days free of charge, and this can be extended by the VMware EUC Sales team upon request for up to 6 months. Contact us today at vmware@carahsoft.com or 888-6VMWARE to request your free trial.

 

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VMware SD-WAN by VeloCloud is the industry-leading WAN edge services platform, delivering simple, reliable, secure, and optimized access to traditional and cloud applications. This trial includes:

  • Up to 50 units
  • VMware SD-WAN Edge 510 or Edge 510-LTE
  • Hosted VMware SD-WAN Orchestrator
  • Hosted VMware SD-WAN Gateway
  • Secure connectivity to the enterprise data center
  • Basic support services (if needed)
  • Professional services
    • New customers: 6 hours
    • Existing customers: 3 hours

Contact us today at vmware@carahsoft.com or 888-6VMWARE to request your free trial.

 

90-Day-Free-Trial-of-VMware-SD-WAN-with-Horizon-or-VMC.JPG

VMware SD-WAN by VeloCloud is the industry-leading WAN edge services platform, delivering simple, reliable, secure, and optimized access to traditional and cloud applications. If your organization is already a customer of Horizon or VMC, this offer is for you and includes:

  • Up to 100 units
  • VMware SD-WAN Edge 510 or Edge 510-LTE
  • Hosted VMware SD-WAN Orchestrator
  • Hosted VMware SD-WAN Gateway
  • Secure connectivity to the enterprise data center
  • Basic support services (if needed)
  • Professional services
    • New customers: 6 hours
    • Existing customers: 3 hours

Contact us today at vmware@carahsoft.com or 888-6VMWARE to request your free trial.

 

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Blog

Case Study

Video

 

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Virtual Workshop

Services

VMware vSAN and Dell EMC VxRail Demo

VMware vSAN powers industry-leading hyperconverged infrastructure (HCI) solution, delivering flash-optimized, secure shared storage with the simplicity of an experience native to VMware vSphere for all your critical virtualized workloads.

Benefits include:

  • Highly scalable, high-performance storage purpose-built for your virtual workloads.
  • Broad variety of certified hardware for running vSAN, giving users a choice and the right solution for any use case.
  • Ideal storage for virtual desktop infrastructure, disaster recovery sites, DMZs, and remote/branch locations.
  • Hardware life cycle management reduces administrative burdens while keeping the environment patched and updated.

Click here to register for your preferred date and time!

VMware vRealize Operations Demo

vRealize Operations gives you the power to cut through this Gordian Knot and laser focus on creating value and the mission of IT!

Benefits include:

  • Detailed alerts about existing issues inside the virtual environment, as well as forecasting for potential anomalies in the future.
  • Optimization suggestions to help quickly right-size the environment, cut back on waste, and reclaim resources.
  • The ability to plan for capacity, where you can predict future capacity consumption, simulate adding workloads or new capacity, and even model the costs of moving to the cloud!
  • Proactively addressing health, performance, and capacity management through automation

Click here to register for your preferred date and time!

VMware End-User Computing and Workspace ONE Demo

Join us every Wednesday at 2 PM ET for an in-depth walk-through of everything Workspace ONE has to offer. Learn how to leverage granular, flexible access policies for any kind of device and any kind of application, all while maintaining the highest levels of security.

Regardless of whether or not you already own VMware Workspace ONE, this demonstration is a great opportunity to get more information and discover how to best utilize VMware's full suite of EUC capabilities in your environment today!

Click here to register for your preferred date and time!

VMware vRealize Network Insight Demo

VRealize Network Insight can accelerate micro-segmentation deployments and give administrators better visibility into and control of their virtual networks.

During this training you will learn how to use vRealize Network Insight to:

  • Plan application security by leveraging network-flow visualizations and achieve micro-segmentation by implementing recommended firewall rules.
  • Monitor and troubleshoot connectivity issues regardless of whether they exist within the physical underlay or virtual overlay network, as well as optimize application performance and audit network security.
  • Manage and scale NSX deployments by boosting up-time through proactively detecting misconfigured errors and ensure compliance.

Click here to register for your preferred date and time!

GEH Solutions & Innovations

Contracts

Federal

GSA Schedule 70

GS-35F-0119Y
Dec 20, 2011- Dec 19, 2016

SEWP V

NNG15SC03B/NNG15SC27B
May 01, 2015- Apr 30, 2020

ITES-SW

W52P1J-15-D-0008
Mar 03, 2015- Aug 10, 2020

State and Local

CMAS

3-12-70-2247E
Aug 28, 2012- Dec 19, 2016

City of Seattle Contract

0000003265
Jul 11, 2014- Dec 19, 2016

Department of General Services PA - Symantec

4400004253
May 01, 2009- Jun 17, 2017

Fairfax County IT Hardware, Software, & Services

4400006323
Oct 04, 2015- Oct 04, 2020

Maryland Master Contract (COTS)

060B2490021
Oct 01, 2012- Sep 30, 2027
*Additional Option Years Available

National Cooperative Purchasing Alliance (NCPA)

NCPA 01-86
Apr 11, 2016- Apr 30, 2019

Oklahoma DIR Contract # SW1056B

SW1056B
Jun 28, 2017- Jun 28, 2019

Orange County National IPA Co-Op

MA-017-16010236
Jun 01, 2015- May 31, 2018

Pennsylvania COSTARS-6 IT Software Contract

COSTARS-006-176
Aug 31, 2017- Aug 31, 2019

State of Alaska Cloud Solutions Contract- NASPO

NVP-2018-CLOUD-0002
Aug 07, 2017- Sep 16, 2026
*Additional Option Years Available

State of Arkansas Cloud Solutions Contract- NASPO

4600040559
Jul 01, 2017- Sep 15, 2026
*Additional Option Years Available

State of California Cloud Solutions Contract- NASPO

7-17-70-40-05
Sep 15, 2017- Sep 15, 2026
*Additional Option Years Available

State of Delaware Cloud Solutions Contract- NASPO

GSS177930CLOUD_SOL
Jun 30, 2017- Sep 15, 2026
*Additional Option Years Available

State of Indiana Contract

0000000000000000000021430
Aug 01, 2017- Jul 31, 2019

State of New Mexico Contract

80-000-18-00002
Aug 01, 2017- Aug 01, 2021

Texas DIR-CPO-4444

DIR-CPO-4444
Jan 28, 2020- Jan 23, 2022
*Additional Option Years Available

Texas DIR-TSO-3926

DIR-TSO-3926
Jun 28, 2017- Jun 28, 2019

Texas DIR-TSO-4288

DIR-TSO-4288
Feb 22, 2019- Feb 21, 2021

Texas DIR-TSO-4356

DIR-TSO-4356
Dec 30, 2019- Dec 30, 2021
*Additional Option Years Available

Education

Educational Software Solutions and Services - OMNIA Partners, Public Sector

R191902
Feb 27, 2020- Apr 30, 2023
*Additional Option Years Available

Massachusetts Higher Education Consortium (MHEC)

MC15-04
Aug 10, 2019- Jun 30, 2022
*Additional Option Years Available

NJEdge Cisco

00278834
Dec 20, 2011- Jun 29, 2017

NJSBA Contract

E-8801-ACESCPS
Oct 20, 2015- Oct 20, 2020

The Quilt

MSA - 05012019F
Apr 01, 2016- Mar 31, 2019

VASCUPP

UVA1482501
May 02, 2014- Dec 19, 2016

Events

Upcoming Events

October 06, 2020 at 2:00 PM ET
October 06, 2020 at 2:00 PM ET
October 14, 2020 at 2:00 PM ET
October 13, 2020 at 1:00 PM ET
October 15, 2020 at 12:00 PM ET
October 19, 2020 at 11:00 AM ET
October 22, 2020 at 2:00 PM ET

Archived Events

News

Latest News

Rearchitected VMware vSphere 7 Features Native Kubernetes, Powers VMware Cloud Foundation 4
READ MORE >
Now Generally Available, New Workspace ONE Intelligent Hub Capabilities Address Critical Employee Experience Use Cases, Including Enabling a Remote Workforce
READ MORE >
Workspace ONE Recognized with Highest Possible Score in Identity and Access Management (IAM), Application, Data, and Network Security Criteria
READ MORE >
QOS Networks, a managed network services provided based in Irvine, California, announced today they have been selected by the State of California as their SD-WAN deployment and managed solution ...
READ MORE >
Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®, today announced that it has received the 2018 VMware Americas Partner Innovation Award in the Distribution Partner ...
READ MORE >
VMware, Inc., a leading innovator in enterprise software, today announced it has been positioned as a leader in The Forrester Wave™: Unified Endpoint Management, Q4 2018, which evaluated 12 unified ...
READ MORE >
Carahsoft Technology Corporation, The Trusted Government IT Solutions Provider™, in collaboration with VMware, today announced that Carahsoft received the Customer Partnering/Strategic Alliances ...
READ MORE >
Carahsoft Technology Corp., the trusted government IT solutions provider, today announced that it has received the Americas VMware Partner Innovation Award in the Regional Distributor category. ...
READ MORE >
VMware Inc. (NYSE: VMW), a global leader in cloud infrastructure and business mobility, announced today that the Defense Information Systems Agency (DISA) has added VMware vSAN®, VMware ...
READ MORE >
Carahsoft Technology Corp., the trusted government IT solutions provider, today announced that the State of Utah has awarded Carahsoft a NASPO ValuePoint Cloud Solutions Contract.
READ MORE >
The New Jersey School Boards Association (NJSBA) announced today that it has awarded Carahsoft Technology Corp. a contract for VMware software, hardware, cloud and professional services.
READ MORE >
VMware, Inc. (NYSE: VMW), a global leader in virtualization and cloud infrastructure, today announced that the Defense Information Systems Agency (DISA) Risk Management Executive has released the ...
READ MORE >
VMware, Inc. (NYSE: VMW), a global leader in cloud infrastructure and business mobility, today announced that leading analyst firm IDC has named VMware as the market share leader in both the worldwide ...
READ MORE >
Carahsoft Technology Corp., the trusted government IT solutions provider, today announced that it has been named the distribution partner for the Quilt-VMware convenience pricing program. The Quilt, a ...
READ MORE >

Resources

Whitepaper


The growing number of sophisticated attacks on corporate information assets is a cause for concern. With the average cost of a data breach approaching $4 million, chief information security officers (CISOs) must look for ways to enhance their enterprise security posture. Zero trust is one approach t...

This white paper explains the difference between traditional perimeter firewalls and purpose-built, software-based internal firewalls, and why the latter is best suited to protecting today’s modern workloads.

As can be imagined, there are several variants of infrastructure that can be sold by these partners such as “Pay as you go”, “Raw capacity” aka “Allocation based”, “Raw capacity with minimum guarantee” aka “Reservation based”. Potentially combination of these could be offered to ...

Understanding the Landscape in Higher Education With advancements in technology, digital learning options are playing a major role in Higher Education. Students are now selecting a Higher Educational Institution based on the maturity and dynamics of the school’s digital learning environment.

Remote work poses unique challenges for federal agencies, but it’s a capability can’t be dismissed. The world of work is changing, and not only does lack of a remote work strategy put agencies at a disadvantage compared to the private sector, it hampers overall agency resilience.

The focus of this whitepaper is to address how VMware delivers on their vision of Any App, running in Any Cloud, being delivered to Any Device protected with intrinsic security with VMware Cloud Foundation providing an operating model to build, run, and manage applications from the on premise datace...

With government regulations, insurance giants, and private healthcare providers trending toward value-based models, medical organizations face significant challenges - in terms of culture, processes, and technology - in evolving away from for-fee services In this white paper, we'll outline the areas...