How Pepperdine University Achieves Campus-Wide Innovation with Softdocs and PeopleSoft Integration

Pepperdine University achieved campus-wide adoption of Softdocs by combining strong executive sponsorship with a culture of innovation and continuous improvement. By digitizing processes across Financial Aid, HR, Student Affairs and other departments, the university reduced manual workloads, improved turnaround times and established a unified, cloud-based foundation for secure and scalable operations.

Pepperdine’s disciplined governance approach demonstrates how institutions can build sustainable workflow transformation by aligning leadership, technology and continuous process improvement.

Key Takeaways

• Explore Pepperdine’s approach to campus-wide Softdocs adoption.
• Learn how executive sponsorship supported broad workflow transformation.
• See how digitizing processes reduced manual workloads across departments.
• Discover how improved workflows helped accelerate turnaround times.
• Explore applications across Financial Aid, HR, Student Affairs and more.
• Learn how a unified, cloud-based foundation supports secure, scalable operations.
• Discover how disciplined governance can support sustainable digital transformation.