Mutare Solutions for the Public Sector

  • Voice Traffic Filter – Eliminate Unwanted Spam and Fraud Calls at the Network Edge
    • Block or route high-risk voice threats including vishing (voice phishing), fraud, abuse, spoofed caller ID impersonation, account takeover attempts, and telephone denial-of-service (TDoS) attacks targeting government services.
    • Identify and filter medium risk calls from ambiguous or suspicious sources to reduce exposure.
    • Eliminate nuisance calls such as political robocalls and telemarketing spam that waste resources and degrade contact center performance.
    • Provide frictionless call filtering and security for callers to government agencies.
    • Completely transparent operation for government employees requiring no training for phone users.
    • Easy administrative tools for policies, rules, order of operation, call logging, and SIEM logs for security operation center monitoring.
  • Mutare Text - Secure Voice, Text, and Notification Communication Services Platform
    • Enable secure, responsive communication without disrupting operations via mobile app or web browser.
    • Text-enabled agency phone lines to improve outreach and responsiveness to constituents for lightweight security or SMS messaging with the public.
    • Provide family text message updates for VA medical center and municipal/county hospital surgical procedures.
    • Deliver mass notifications (e.g., amber alerts, weather warnings, municipal closures) quickly and reliably.
  • Mutare Voicemail – Digitally Transformed Workflow for Today’s Workforce
    • Modernize legacy voicemail with a secure, digital-first messaging platform.
    • Support speech to text transcription for delivery to email, SMS, and secure messaging systems.
    • Attach sound files where appropriate.
    • Translate foreign language voice messages to English.
    • Empower today’s mobile and distributed workforce with integrated voice and text message delivery in secure, efficient workflows.
    • Append voice messages with CRM data for greater context.