Hiplink Solutions for the Public Sector

HipLink integrates with any CAD to automatically send a text message. This gives responders information they need and details relevant to the call while reducing radio traffic and avoiding call-backs. Specific incident codes can also automatically trigger a page to the Chief, Captains, Shift Commanders, special units, or fire teams reducing the time a dispatcher spends trying to call them which leaves them free to focus on the incident at hand.

For police, fire, EMS, and volunteer coordination, HipLink can mobilized the right people with as little delay and confusion as possible giving them tools for self-coordination. The system is designed to meet the critical messaging needs of both large and small organizations providing real-time reports with the tracking and status of messages.

Major incident coordination from dispatch or the field with options for special teams, CIT Officers, use-of-force notifications, and mutual aid requests with full documentation and tracking. Options for encrypted communication that are FirstNet Certified and CJIS compliant are part of the platform.

The HipLink's IT outage and alert notification platform provides the critical link between your IT infrastructure and your technical staff for network notifications. For system outage notifications, equipment alerts, cyber-attacks, and alarm management, HipLink is capable of interfacing with virtually any application, seamlessly integrating into your existing infrastructure.

HipLink provides 2-way text and voice communication to any mobile device on any carrier. With HipLink, you can communicate to employees quickly and reliably. The software can work as a stand-alone messaging system, or integrate with virtually any software including IT and network systems, fire safety systems, computer dispatch, PBXs, or other software as the alert notification component.

The Citizen Mass Notification features in HipLink provide a full suite of products offering an easy-to-use tool for sending out mass notification alerts or emergency notifications to your citizen population. Based on the latest reverse 911 standards, HipLink has a full integration to ESRI's ArcGIS mapping systems to meet demands for selected mass notification based on geography or location.

HipLink has a certified interface used to send FEMA alerts directly to the IPAWS (Integrated Public Alert and Warning System) system. This expands your alert and warning broadcast capabilities.

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HipLink’s WeatherAlert feature filters events based on defined parameters and delivers automatic alerts of weather events from the National Weather Service (NWS). The messages can be sent via text and/or voice to any receiver or group in the HipLink.

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