Modern Program Delivery Infrastructure for State and Local Government
FORWARD is the trusted partner powering modern government program delivery.
We help state, county, and municipal agencies deliver grants, benefits, and services faster and with less risk by combining a purpose-built program administration platform with experienced program operations support.
FORWARD uses responsible automation and AI to reduce administrative burden while preserving transparency, human oversight, and equity. Our technology is designed to support decision-making—not replace it—so agencies maintain full control, accountability, and public trust.
Agencies can choose to fully outsource program delivery to FORWARD’s professional services team or manage programs independently using the same secure, configurable system trusted across hundreds of public sector initiatives. In both models, FORWARD centralizes the full program lifecycle in one system, from application intake and eligibility review to payments, communications, and audit-ready reporting.
Built as sustainable infrastructure, FORWARD replaces fragmented spreadsheets, manual workflows, and generic CRMs with a single, public sector-ready platform designed for compliance-heavy, equity-driven programs that operate year after year, not just for one funding cycle.
Governments use FORWARD to reduce operational and compliance risk, launch programs faster, and gain real-time visibility into performance and outcomes, helping ensure public investments translate into measurable economic mobility for residents and communities.
Agencies using FORWARD report:
- Up to 50% reduction in staff workload
- Faster time-to-launch
- Greater confidence in compliance, oversight, and accountability
Upcoming Events
Virtual Event
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Government Efficiency in 2026
Hosted By: Forward
February 26, 2026
1:00 PM ET
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