➔ Media Relations Management & Media Request Tracking – Centralize media enquiries from intake to completion so teams respond faster and more consistently.
➔ Issues Management & Crisis Communications Workflow – Coordinate sensitive issues with clear ownership, shared context, and a defensible record of actions and decisions.
➔ Stakeholder, Community & Government Relations Tracking – Track engagements, commitments, and follow-ups across stakeholders to strengthen continuity and accountability.
➔ Strategic Communications & Campaign Tracking – Plan and manage communications initiatives with shared visibility across teams and departments.
➔ Key Messaging & Content Library – Store approved messaging and supporting materials so responses stay aligned across teams and time.
➔ Executive Reporting, Dashboards & Communications Analytics – Turn day-to-day activity into leadership-ready reporting that shows workload, trends, and impact.
➔ Secure Collaboration, Approvals & Audit Trail – Support governance needs with role-based access, accountability, and visibility into who did what and when.
➔ AI-Assisted Intake & Workflow Automation – Reduce manual logging by converting inbound emails and inputs into structured records and routing work to the right owners.
➔ Data Import, Migration & Integrations – Move off spreadsheets and connect Broadsight to existing monitoring and internal tools.