Benchmark Analytics® partners with public safety agencies to solve one of government's most persistent workforce challenges: managing officer performance, wellness, and risk with incomplete or siloed data. Co-founded by former Chicago Police Department leadership and built alongside research partners at the University of Chicago, Benchmark replaces fragmented legacy systems with a single evidence-based platform purpose-built for law enforcement, corrections, and public safety risk pools.
The Benchmark Blueprint™ brings together three connected platforms. Benchmark Management System® (BMS) consolidates use of force, internal affairs, training, community engagement, performance evaluation, and officer profile data into one system of record, giving agency leadership a complete view of their workforce for the first time. First Sign® Officer Advocacy Suite applies a research-based predictive model, built on more than 70 million data points, to identify at-risk officers before adverse events occur, while also supporting wellness, retention, and recognition of high performers. Case Action Response Engine® (C.A.R.E.) turns those insights into structured intervention, so agencies can support officers rather than simply flag them.
For government buyers, evidence matters more than promises. Agencies using Benchmark have documented a 13% reduction in use of force incidents, a 33% reduction in use of force severity, and a 48% reduction in citizen complaints. Officer wellness outcomes include a 50% reduction in self-reported PTSD symptoms and measurable improvements in sleep.
Benchmark's platforms run on AWS GovCloud, aligning with FedRAMP High, DoD SRG, CJIS, and HIPAA standards, so agencies can adopt evidence-based personnel management without compromising data security or compliance obligations. Procurement is available through AWS Marketplace and state purchasing cooperatives, reducing the administrative burden on already stretched agency budgets.
From municipal police agencies to state POST entities, corrections agencies, and risk insurer pools, Benchmark's research-based approach gives public safety leaders the data and tools to protect their officers, their communities, and their agencies from preventable risk.
A police early intervention system uses officer data such as use of force reports and complaints to identify at-risk behavior before an adverse event occurs. Benchmark's First Sign® Officer Advocacy Suite is a research-based system built with the University of Chicago, drawing on more than 70 million data points to support officers rather than discipline them.
Yes. Benchmark's platforms are hosted on AWS GovCloud, which aligns with CJIS, FedRAMP High, DoD SRG, and HIPAA compliance standards, so agencies can manage sensitive personnel and case data securely.
Agencies can purchase Benchmark through AWS Marketplace or applicable state purchasing cooperatives, which shortens procurement timelines compared to a standalone RFP process.
Benchmark Management System® (BMS) is the enterprise system of record for personnel data, covering use of force, internal affairs, training, and performance. First Sign® Officer Advocacy Suite sits on top of that data to predict risk and support wellness, excellence, and retention.
Benchmark serves municipal and state law enforcement agencies, corrections agencies, state POST entities, and insurance risk pools, supporting approximately 2,200 agencies nationwide.