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Atlassian Enterprise Solutions

Data Center

Atlassian Data Center is a secure, self-managed solution that delivers the performance, compliance, and scalability that your agency needs. Flexible deployment options make it easy to meet your agency’s unique needs while you maintain the control you need.

Compliance and security: Safeguard your data and enforce compliance protocols.
Scale, performance, and availability: Eliminate downtime and achieve optimal performance for your teams.
Infrastructure and operations: Deploy flexibly on an infrastructure that meets your organization's unique needs.
Advanced user management: Simple and secure user authentication with enhanced identity controls.
Data and insights: Unlock critical information about your organization.
Apps & extensibility: Enhance your work with an enterprise-grade ecosystem tested for performance, stability, and security.

Exclusively for U.S. Government customers, Atlassian Data Center is available as an annual subscription starting at the following user tiers:

  • Jira Software: 25+ users
  • Confluence Data Center: 25+ users
  • Jira Service Management: 5+ agents

For more information, view our Data Center guide and read about the investments and the future of Atlassian Data Center.

Cloud

The Atlassian cloud provides companies with solutions that accelerate and scale the full potential of every team’s work. Start you free trial now.

Data Residency: Choose where primary product data, such as tickets and pages, is hosted across our data regions in the US or EU for greater control of how your organization stores content.
Uptime SLA: Around the clock uptime SLA for Cloud Premium (99.9%) and Cloud Enterprise (99.95%) product plans, financially backed with service level credits.
Change Management: Batch and control cloud releases to end users with release tracks, and leverage a safe, isolated sandbox environment to test apps and preview changes.
Centralized user billing: Cloud Enterprise customers benefit from a simplified billing structure. Assign users to an unlimited amount of instances in your environment with a single user license.
Dedicated support: Get our highest priority 24/7 support with 30-minute response times for critical issues. Cloud Enterprise customers receive dedicated support from a team of expert Customer Success Managers.
Atlassian Access: Streamline security and centralize administration with SAML SSO, automated user provisioning, Active Directory sync, and more, across all your Atlassian cloud products.


Technical Account Management (TAM)

Atlassian Technical Account Management (TAM) offers experienced solutions advisors that can unlock the potential of your tools, improve collaboration throughout your agency, and help you operate effectively at scale. View our TAM guide for more information.

Engage an Atlassian Guide Learn best practices directly from an Atlassian insider with product and industry knowledge.
Align your teams Make faster team decisions on changes in processes and tooling.
Measure and optimize Give leadership the visibility and insight needed to make better decisions.
Plan your journey Navigate transformational challenges for DevOps, ITSM, and Agile at scale with customized solutions.
Execute for scale Unlock broader solution usage through user onboarding, knowledge transfer, and managing for growth.
Access what's next Get regular updates on product roadmaps and provide input on agency needs.


Support Services

Keep your systems running smoothly with access to highly-trained support teams and quick response times.

Premier Support

Our highest level of support includes coverage for all of your Atlassian applications and 24/7 access to dedicated senior support engineers.

Priority Support

Ensure your mission-critical Atlassian Server and Data Center applications scale successfully.


Atlassian also offers an Enterprise Success Package to give your agency the dedicated support it needs. This combines 24x7 Premier Support services with access to a Technical Account manager (TAM). Together, the enterprise services work alongside one another to enable your teams to achieve success on Atlassian products –contact us for more information!

Atlassian Stack

Unleash the potential in every team with the Atlassian suite.

Standardize on the tools teams want

Many of your teams are already realizing the benefits of using the Atlassian suite; fast track productivity and collaboration across all teams – IT, software, and more

 

An Enterprise DevOps solution

Foster a culture of collaboration between development and IT operations teams. Atlassian tools speed up releases by automating tasks and defining processes, accelerate time to resolution with faster feedback loops, and helping you prioritize unplanned work.

 

Scale Atlassian with your agency

Data Center is a self-hosted deployment option that provides the deployment flexibility, authentication, control, high availability, and performance you require for the tools your teams use every day.