Managing property, plant and equipment is challenging when having to grapple with inefficient systems. The problem only gets worse when dealing with complex regulations. With the right software support, teams supercharge workflows in any environment. Explore how a navy shipyard triumphed over OSHA near-incident tracking hurdles with Jira Service Management in this Atlassian case study!
Explore the success story of Utah's Division of Technology Services (DTS) in achieving a seamless digital transformation through cloud migration with Atlassian Cloud Enterprise 2.5 years ahead of schedule. Download the case study to learn how Utah's approach can guide your agency in modernizing legacy systems, attracting new talent, and addressing resource gap.
The Department of Defense has been a source of remarkable innovations. Despite that reputation, the United States Space Force (USSF) struggled to adapt workflows to their evolving mission while relying on legacy systems. In this Atlassian case study, learn how the USSF used DevSecOps-compliant software to develop an award-winning Launch Issue Tracker and Launch Verification Database.
In this case study, Stack Intelligence, an Atlassian Verified Government Partner, explores how they partnered with the State Government of one of the most highly populated US states
to implement a comprehensive JSM (IT Service Management) solution.
Where do software development methods currently stand in the federal area? What is keeping Civilian & Defense agencies from adopting Agile DevSecOps? Do they have plans to change? Between September and October 2022, the Government Business Council (GBC) polled 100 government employees to answer questions on the current state of Agile DevOps and DevSecOps.
Property, plant and equipment (PP&E) management is a constant challenge for agencies overseeing shipyards. Traditional manual processes create opportunities for user error that can lead to operational inefficiencies, compliance risks and compromised safety. In this case study, explore how Atlassian’s Jira Service Management platform helped one shipyard boost efficiency and safety by transforming equipment management and compliance.
Jira Service Management helps IT and nontechnical teams deliver better services faster. There are steps every team can take to improve their usage and get the most out of this powerful software tool. Download this eBook to explore 5 tips to improve service management with Atlassian!
Government IT teams face many hurdles in managing property, plant and equipment (PP&E). The diversity of assets and unique agency needs complicate tracking activities, responding to requests, scheduling usage, and managing documents and certifications. Agencies often resort to makeshift systems composed of emails, spreadsheets, shared drives and paper forms that fail to meet standards and certification requirements. In this whitepaper, discover how Atlassian’s Jira Service Management consolidates activities into a single digital platform, streamlines PP&E management and supports exceptional service experiences.
This eBook reveals how to create adaptable plans, gain real-time visibility into team workloads, validate project ideas, and foster collaboration—all while ensuring continuous security and maximized efficiency.
Unlock essential principles, advanced strategies and real-world examples to drive transformation. Discover the new rules of agile at scale, understand your agency’s agile maturity and best practices to uphold. What are you waiting for?
This comprehensive guide introduces how to integrate a virtual AI teammate across all Atlassian products to gain actionable insights from agency data, drive effective decision making and empower your team to achieve more. Download now to enhance innovation and productivity across your agency.
Break down the conventional barriers between developers, testers, and operations teams. Discover how DevSecOps is more than a methodology; it’s a game-changer. Download the eBook to learn how to break free from bottlenecks, ensure swift incident resolution, and foster continuous improvement through streamlined processes with Jira Service Management, Bitbucket, Opsgenie and Confluence
Explore the transformative impact of 'Ask Why: The Single Word that Unlocks Organizational Change.' Understand the evolution of work in today's dynamic landscape and discover how embracing 'why' fosters motivation, autonomy, and collaboration in teams. Witness positive changes in team dynamics with the transformative features of Jira Align's Why button. Act now to unlock a new era of organizational excellence!
Now more than ever, it is crucial for modern IT Operations, Development, and Support teams to have a dependable approach for prioritizing incidents, resolving issues swiftly, and delivering enhanced services to users. This whitepaper provides insights into the key incident management features that are offered in Atlassian’s Jira Service Management.
NASA's Jet Propulsion Laboratory (JPL) and Atlassian are shaping the future of space exploration. Discover the impactful collaboration between the two, showcasing how Atlassian's software tools play a crucial role in NASA's mission success.
In this day and age of continuously evolving technology, instant communication and widespread availability of information, enterprises across all industries are finding that they must constantly adapt. To keep up with these changes, more and more enterprises are turning to cloud solutions. In this eBook, discover why your organization should make the move.
What strategies have organizations developed or initiated to implement work management to improve performance? In August 2023, GovExec's Insights and Research team partnered with Atlassian and Carahsoft to gather insight into these questions and more by surveying a sample of 150 federal and local government employees.
Implementing agencywide change is difficult with complex workflows. In this digest, Adaptovate, an Atlassian Silver Solution Partner, demonstrate how Atlassian Jira Align can instill simple agile practices to better navigate change.
The Colorado Secretary of State Office (Colorado Department of State or CDOS) had been experiencing a saturation of requests submitted to their IT department. After CDOS and ReleaseTEAM representatives met at the Colorado Digital Summit, it was clear that ReleaseTEAM, an Atlassian Gold Solution Partner, was the right choice to deliver a solution to CDOS challenges.
Atlassian equips state and local teams with agile work management tools, empowering them to overcome workflow obstructions and collaborate productively. In this webinar digest, discover solutions that assist agencies in improving workflows.
Ever since the Biden administration issued an executive order on transforming federal customer experience (CX), agencies have been exploring ways both to measure and improve CX. There are a wide range of CX-focused solutions on the market that can help agencies make headway. But there are also some less obvious tactics or mindsets that can make a difference as well.
Atlassian’s Trello is a capable work management tool on its own but can be combined with powerful integrations to fit every team’s needs. Read how to supercharge Trello with these top 10 integrations.
This case study delves into how Stack Intelligence, an IT solutions provider, used Atlassian tools and partnered with a County Government to facilitate the build-out, configuration, and
deployment of Jira Service Management (JSM).
Have you ever submitted an online request and waited and waited for a response? Have you ever had trouble adjusting to constituent demand? In recent years, agencies have been using service management tools to remove barriers between internal and external systems, helping agencies to better serve the public and other users. Discover key rules for their success in this article featured in GovLoop’s guide Unpacking Digital Transformation.
State business services teams rely on powerful, easy-to-use software from Atlassian to drive economic development faster and more efficiently. Here are key challenges these teams are facing, and how Atlassian solutions can help.
Atlassian’s Trello is customizable and can streamline how your team works by integrating with hundreds of top work tools. Teams of any size can successfully work together to progress projects and initiatives from start to finish.
Atlassian is helping build a centralized help desk to serve the entire U.S. Bureau of Prisons system. Derek Fields, Atlassian Practice Manager at Right Star, advocates to agencies, "Think local, act global." Learn More.
Legacy program management systems often lack proactive operational visibility, resulting in workflow bottlenecks that delay service delivery. Watch the video to explore how Atlassian Jira Align overcomes integration challenges, enhances team collaboration and visualization and provides data intelligence that increases ROI.
Gartner recently released their annual Gartner Magic Quadrant for IT Service Management Platforms: an in-depth analysis of the ITSM landscape, market direction, and vendor solutions available to customers. Gartner named Atlassian a Leader in the 2022 edition of this report.
As more agencies migrate to cloud applications the risk of security and data breaches has also increased. With Atlassian Cloud, teams can now host their data in a secure area that complies with their agency’s regulations.
With constant new updates IT software, it’s important for agencies to store data in a secure environment. Learn how Atlassian cloud can improve your team’s functionality while keeping data secure.
As more Canadian government organizations adopt cloud-based applications, Canadian data residency policies have been increased to ensure maximum security. This brief overview will review Canadian government data residency policies and how Atlassian’s cloud can support their new security measures.
To meet the quickly evolving needs around constituent service delivery -- without the cost of enterprise service desk solutions -- many organizations are embracing IT service management (ITSM) tools that improve public service while saving money. Agencies can build service hubs that use automation and easy-to-use interfaces that reduce stress on staff. This yields faster, more reliable answers to citizens' questions and requests, building trust while reducing complaints.
Cross functional communication, visibility, data organization, and distribution are crucial for U.S. government agencies. Unfortunately, important notes, to-do items and updates can often fall through the cracks. However, through the process of automation, the likelihood of missing information drastically decreases. The implementation and execution of DevSecOps practices can enable more fluid collaboration across development and support teams.
As companies continue to embrace digital transformation and adopt agile software development practices, many find themselves taking existing toolsets to the cloud for better accessibility, higher scalability, and a more standardized way of working. For years, companies have used Jira Software and Confluence as components in the developer’s toolkit — and now, Atlassian Cloud has brought both solutions to the cloud and is showcasing improvements in productivity while increasing scalability.
Atlassian conducted its first incident management benchmark report in 2020, at the start of the COVID-19 global pandemic. As a result of stay at home orders and health concerns, the world changed quickly and so did consumer habits. With many people spending more time at home than ever before, industries like streaming, food and grocery delivery, and at-home fitness solutions experienced massive growth. This year’s report saw the aftermath of extended social distancing and quarantining.
When managing self-hosted Atlassian products, no matter how much you feel your agency has overprovisioned things, it’s probably not enough—agency IT needs can grow rapidly overnight. Plan early, add extra, and set up your underlying infrastructure to allow it to scale rapidly.
Adaptavist's Agile Mentoring brings expertise and hands-on techniques into government organizations to address innovation challenges. They start by aligning around delivering value and then helping to embed the agile mindset across an organization’s people, culture, and processes at every level. Mentoring allows Adaptavist’s staff to work alongside an organization’s workers in the real world, imparting learning so that your team can solve current problems and prepare for future ones.
Government teams work hard to meet their stakeholders’ high expectations and deliver modern, streamlined, always-on services. To do this efficiently requires a flexible and collaborative service management solution that meets the unique mission requirements of government agencies. With Jira Service Management, teams can accelerate and modernize service delivery across departments, divisions, and even the entire agency. Learn why Jira Service Management is right for your agency.
If you’re considering a move to the cloud, chances are one of your biggest concerns is security. A staggering 94% of businesses that have already made the move to cloud say security got better after the move—not worse. Not to mention the gains in profits, productivity, performance, scalability, and innovation. So, when it comes to security, what’s myth and what’s truth?
With their powers combined, Confluence and Jira Service Management beautifully
integrate to save your team time and improve your customer experience by surfacing
the information your customers or employees need to resolve their issue, fast.
Cloud Enterprise is the most advanced cloud
offering for Jira Software, Confluence and Jira
Service Management. In addition to all the
capabilities you get with Cloud Premium, it
offers enterprise-grade scale, security and
governance controls to help you get the most
out of your mission-critical Atlassian products.
Jira Service Management helps high-performing, innovative IT organizations deliver new services and increase the flow of work with flexible workflows and a common platform that unites development and IT operations teams
2020 presented a challenge no one saw coming — the COVID-19 pandemic. To keep teams safe, government agencies quickly shifted to what most thought would be temporary remote working environments. However, as we move toward and into 2021, it is clear that remote teams are here to stay. Successfully supporting them and empowering productivity requires a new mindset and new tools. A recent i360GOV webcast explored how remote teams are transforming the way government works — and how forward-thinking agencies are meeting and exceeding mission mandates using an agile approach and platform for project management.
