Atlassian Resources

  • Case Study
    Atlassian Federal IT case study


    The Foundation for Federal IT Success

    To help the Federal Government achieve IT modernization cost savings and efficiencies, agencies need a way to organize what needs to be done, develop and communicate a plan, and enable their teams to accomplish it...together.Federal agencies currently use Atlassian's integrated software to innovate ... Learn More

  • Datasheets
    A Data Center Datasheet


    A Data Center Solution for Every U.S. Government Team

    As U.S. government agencies execute modernization in workflows and services, they need access to products that enable agile application development, modern project management, and effortless service management. Atlassian Data Center delivers the support agencies need through a secure, self-managed solution that can start small and scale alongside them, offering enterprise grade features to teams of all sizes.

    Learn More

    Atlassian Scaling DevOps datasheet


    Beginner's Guide to Scaling DevOps

    For agencies looking to make big changes at scale, adopting - and continually improving upon - DevOps can be quite the challenge. Save yourself some time and get real-world advice from the engineering and service operations teams behind industry-leading applications like Jira Software, Confluence an... Learn More

    Atlassian Confluence Cloud datasheet


    Confluence Cloud Premium

    Uncover better insights and increase efficiency with analytics, admin controls and platform support. Learn More

    Atlassian Bitbucket and Bamboo datasheet


    Bitbucket and Bamboo: DevOps for Enterprise

    With DevOps, development teams boost productivity through workflow automation, tighter communication across teams, and easier access to information (e.g. build and development status on JIRA issues and pull requests). Bitbucket Server & Data Center 5.0 and Bamboo 6.0 bring these key elements to the ... Learn More

    Atlassian DevSecOps datasheet


    Speed DevSecOps Adoption and Accelerate Transformation

    When DevSecOps methodologies are paired with the right tools and expertise, agency teams become more agile, more responsive and can dramatically accelerate digital initiatives. Atlassian delivers an end-to-end, integrated and extensible DevSecOps solution set that functions as your agency’s operating system for game-changing capabilities ... Learn More

    Atlassian Cloud Enterprise datasheet


    Atlassian Cloud Enterprise

    Cloud Enterprise is the most advanced cloud offering for Jira Software, Confluence and Jira Service Management. In addition to all the capabilities you get with Cloud Premium, it offers enterprise-grade scale, security and governance controls to help you get the most out of your mission-critical Atlassian products.... Learn More

    Three Reasons Government Teams Need Jira Service Management


    Three Reasons Government Teams Need Jira Service Management

    Government teams work hard to meet their stakeholders’ high expectations and deliver modern, streamlined, always-on services. To do this efficiently requires a flexible and collaborative service management solution that meets the unique mission requirements of government agencies. With Jira Service Management, teams can accelerate and modernize service delivery across departments, divisions, and even the entire agency. Learn why Jira Service Management is right for your agency... Learn More

  • E-Books
    Atlassian DevOps eBook


    DevOps with Atlassian

    Old-school development models just don’t hold up to such high-demand, high-growth environments. Traditionally, Development and Operations teams work separately in silos, hindering the ability to move fast. The response to this contentious relationship was a movement called DevOps. It’s a fancy p... Learn More

    Atlassian Cloud Scale eBook


    Scale in the Cloud

    Search the term “scale your business” in Google and you’ll come up with almost two billion results... Learn More

    Atlassian Cloud Profits eBook


    Increase Profits (and reduce admin costs) in the Cloud

    Systems downtime can cost three times as much as a year-long cloud subscription in a matter of minutes or hours. IT time and resources can be cut in half by a move off-prem. And that’s not even factoring in operational expenditures and the cost of overprovisioning resources... Learn More

    Atlassian Cloud Speed eBook


    Improve Speed and Performance in the Cloud

    42% of professionals say improving network performance is one of the top reasons to move to the cloud. And the bigger your company, the more performance matters. In fact, in companies with over 1,000 employees, 76% of leaders surveyed say they’re adopting the cloud to improve the speed of IT service delivery... Learn More

    Atlassian Cloud Productivity eBook


    Improve Productivity in the Cloud

    Four reasons to move to the cloud and improve your productivity... Learn More

    Atlassian Future Proof eBook


    Future-Proof your Teams in the Cloud

    Learn More

    Atlassian Cloud Scale eBook


    How to Scale Your Organization with Atlassian Cloud

    Cloud services are more secure, sustainable, agile, and cost-effective than ever before and companies are embracing the new technology with open arms... Learn More

    Atlassian Jira Service eBook


    Getting Started with Jira Service Management

    Jira Service Management helps high-performing, innovative IT organizations deliver new services and increase the flow of work with flexible workflows and a common platform that unites development and IT operations teams.... Learn More

    Atlassian Confluence Data Center eBook


    Monitoring and Reporting with Confluence Data Center

    When it comes to driving efficiency and effectiveness in your organization, monitoring and reporting capabilities are your best friends. These capabilities are what allow you to gain insight into how your teams are using their software. Learn how to drive enterprise efficiency with Confluence Data Center... Learn More

    Federal News Network Executive DevSecOps Survey Series E-Book


    Federal News Network Executive DevSecOps Survey Series

    A new Federal News Network survey of federal employees shows how the deep roots of DevSecOps have anchored themselves in the soil of project and program management. One thing is clear from the survey: While the ground is fertile, the DevSecOps approach needs plenty of water and sunshine to thrive in the coming years. The desire to change and to bring in modern, innovative approaches to technology development is real... Learn More

    The Atlassian Approach to ESM E-Book


    The Atlassian Approach to ESM

    The pace of business today demands that teams move at higher velocity. Technology is moving fast, from super quantum computing to artificial intelligence to self-driving cars. Enterprises across every industry are undergoing massive digital transformation... Learn More

    The Ultimate Guide to Jira Service Management


    The Ultimate Guide to Jira Service Management: An Industry-Leading Enterprise Platform

    As organizations emerge from “emergency mode” during the pandemic and look ahead to the future, enterprise teams—from developers to IT—are being called upon to find sustainable ways to support the digitalization of business-critical operations and digital experiences... Learn More

  • Guides
    Atlassian Agile Scale guide


    Four Steps to Scaling Agile Across the Enterprise

    With different teams adopting different agile tools and processes, it's challenging for managers to keep everyone aligned. Discover how multiple teams can all align with Jira Software and Portfolio for Jira as they scale agile. Learn More

    Atlassian Confluence shortcuts guide


    A Quick and Easy Guide to Confluence Shortcuts

    Did you know there are keyboard shortcuts available for Confluence? Download the Confluence Shortcuts guide today to help you find pages faster, organize and edit information, and stay connected to the rest of your team and what they're working on. Learn More

    Atlassian Cloud Identity guide


    The Atlassian Guide to Cloud Identity and Access Governance

    The key to taking full advantage of this new digital world is facilitating collaboration within an organization. In order to make good decisions, the right people need to be connected to the right information --- and quickly. Plans need to be shared, critical issues need to be elevated, and decision... Learn More

    Atlassian Project management guide


    Project Management for Non-Project Managers

    The steps, skills, and troubleshooting techniques you’ll need to deliver the goods without losing your mind. Learn More

    Atlassian Gov Productivity guide


    How Agencies Can Adopt Agile Practices

    Government organizations at all levels are increasingly adopting agile development approaches like DevOps. Not only do these iterative, collaborative processes speed up delivery times for critical digital services and applications, they also meet unique public sector needs. To learn why agencies are...

    Learn More

    Atlassian Beyond basics guide


    Beyond the Basics

    Download this guide to learn: The basics of agile at scaleHow to understand your agile maturityThe minimum viable principles for scaling agileThe changes required of your people to engage in an agile transformationBest practices for scaling agility and tips to get startedHow Atlassian's tools can su... Learn More

    Atlassian adapt guide


    Centralize Knowledge to Adapt to Change with Atlassian

    It’s a challenge to meet each new priority and program while handling your existing workload. In a perfect world, you could develop efficiencies by streamlining processes and encouraging team collaboration. That’s hard to accomplish when you’re still working with legacy systems, static toolset... Learn More

    Atlassian Modern ITSM guide


    Building a Legendary Service Desk: A Quick Guide to Modern ITSM

    For a few decades, IT was mostly back office nerdery. We fixed computers and ate donuts. Help desk workers reset passwords. We certainly weren’t seen as strategic. And then we arrived. Today, IT has become the backbone of nearly every business in the world, from Silicon Valley startups to globa...

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    Atlassian Data Center guide


    The Ultimate Guide to Data Center

    As an organization, your needs and requirements change as you grow. For example, finding an enterprise-grade solution that scales may be a top priority because you have more users accessing your applications. You may already be experiencing application downtime or performance degradation and lack the ability to scale your applications. This is known as the "tipping point". When you’ve hit this point, it’s important that you find a solution that not only scales to meet your user demand, but one that’s reliable... Learn More

    Atlassian Confluence and Jira Service guide


    Using Confluence and Jira Service Management Together

    With their powers combined, Confluence and Jira Service Management beautifully integrate to save your team time and improve your customer experience by surfacing the information your customers or employees need to resolve their issue, fast....Learn More

    Atlassian Data Center Downtime Protection Guide


    How Atlassian Data Center Protects Your Organization Against Downtime

    As your organization or agency continues to scale, the impact of both unplanned and planned downtime becomes more evident. In order to stay ahead of the curve, you need to adopt products that can ensure that downtime doesn’t disrupt your teams. Learn More

    Scale and Reliability with Cloud Enterprise Guide


    Scale and Reliability with Cloud Enterprise

    A quick guide to the benefits of Atlassian Cloud Enterprise. Learn More

    Enterprise Security and Compliance for Self-Managed Environments


    Enterprise Security and Compliance for Self-Managed Environments

    This handbook will focus on providing advice to security and compliance for organizations that manage their Atlassian suite of products on-premise, including a deep dive into how product capabilities available in Atlassian Data Center can help meet evolving enterprise security and compliance needs. Learn More

    User Management Feature Guide


    User Management Feature Guide

    Data Center provides several user management capabilities, built with the enterprise environment in mind. Their purpose is to make processes like authorization, authentication, SSO, and user provisioning easier to achieve at scale, while also ensuring that regulatory requirements - both internal and external - are met without friction. Learn More

    How Agencies Streamline Operations with Agile Workflows Guide


    Streamline Operations with Agile Workflows

    The pandemic hit federal agencies with a seismic event powerful enough to remake government workspaces, most notably with the unprecedented, large-scale shift to remote work and digital services. Now, the federal government is analyzing the full impact the crisis has had on agencies’ operations, workers, culture, workflows and processes – and exploring opportunities to improve the way government does its work. Learn More

  • Infographics
    Atlassian challenges infographic


    3 Challenges in Agency Project Management

    Project management is the art and science of rallying a team, creating a plan and executing on it. That simplified definition hides a whole host of complications - and government agencies have a unique set of challenges to overcome to drive project completion, achieve key success criteria, and do it... Learn More


    Atlassian DevOps infographic


    Speed, Relevance, Scale: DevOps for Government

    In this brief infographic, you’ll learn the cycle of DevOps and the extreme benefits it brings to your agency. Click here to learn why you should implement Atlassian for your solutions. Learn More

    Atlassian help desk infographic


    Four Things to Look for in Help-Desk Software

    Government help-desks handle a variety of important activities like the intake, processing, tracking, and resolution of requests for assistance from government customers—citizens, partners, businesses, and personnel. Whether the input comes via email, telephone, walk-in visit, web form, or IM chat... Learn More

    Atlassian Federal IT infographic


    Fueling Agile Success Across Federal IT

    The Federal Government identified incremental development and iterative project management practices as key to providing capability and flexibility to meet today’s dynamic policy and mission requirements. While the benefits of agile practices are clear, changing legacy processes to more agile meth... Learn More

    Atlassian knowledge management infographic


    8 Steps to Implementing a Knowledge Management Program at Your Agency

    Agencies risk losing important information that isn’t programmatically captured and managed. Knowledge management allows teams to create, curate, share, utilize, and mange knowledge across an agency. This can be complicated, but it isn’t brain surgery. After a team has implemented a knowledge ma... Learn More

    Atlassian Jira Service infographic


    5 Signs It's Time to Switch to Jira Service Desk

    Is your legacy IT service costing your agency time and millions of dollars? It might be time to make the switch to Jira Service Desk.Compared to its competitors, Jira Service Desk provides increased collaboration, extensibility to leaner IT Service Management workflows, and dramatically lower costs.... Learn More

    Atlassian modernizing infographic


    3 Benefits Agencies Get From Modernizing IT Service Operations

    Service Desk teams face a variety of challenges - with the right approach, modernizing service operations is an opportunity for agencies to realize tremendous cost savings and other benefits. Learn More

    Unlocking High-Velocity ITSM Infographic


    Unlocking High-Velocity ITSM

    These days, organizations are tasked with navigating through uncertain times. And in order to survive and thrive, they must learn to respond with higher velocity, become agile and embrace DevOps. This Forrester infographic explains key drivers for ITSM and what high-performing teams get right to make it through these times. The infographic included is a summarized report of 'Proven Drivers of Unlocking High-Velocity ITSM' Learn More

    Atlassian infographic




    The Untapped Potential Of Open Collaboration

    Software development and IT teams are being held back by outdated tools and attitudes around collaboration... Learn More


  • Presentation
    Attlassian Gov symposium


    Atlassian Government (DoD) Use Case

    Find out how Data Center helped the DoD scale from 60,000 users to 100,000 users. Learn More

  • Resources
    Atlassian 2022 Gartner Magic Quadrant for ITSM resource


    Atlassian 2022 Gartner Magic Quadrant for ITSM

    Gartner recently released their annual Gartner Magic Quadrant for IT Service Management Platforms: an in-depth analysis of the ITSM landscape, market direction, and vendor solutions available to customers. Gartner named Atlassian a Leader in the 2022 edition of this report. Learn More

    Atlassian Opsgenie resource


    Top 10 Reasons Companies Are Choosing Opsgenie Over Competitors

    Over the last six months, Opsgenie's customer base has expanded significantly. It has become the tool of choice for teams that are new to operation always-on services, as well as those who have been left disappointed by alternative solutions. Here are the top ten reasons Dev and Ops teams are choosi... Learn More

    Atlassian ITSM resource


    The Complete Guide to Atlassian for ITSM

    In this guide, we’re excited to share how Atlassian can support you and your teams on your journey as change makers. Based on our experience working with leading enterprises, we’ll share best practices on how to reimagine your by combining team-centric practices with Atlassian’s best-of-breed ... Learn More

    Atlassian Data Center resource


    Make the Case for Data Center

    Have your Atlassian products become mission-critical? Are you starting to think about the tools and services that could accelerate your business results? Perhaps you’ve already spent months evaluating something, and now really want to make the case for it. But how do you convince your team? Learn More

    Atlassian DevOps survey


    Atlassian Survey 2020 - DevOps Trends

    What you'll learn in this reportAtlassian, in partnership with CITE Research, surveyed 500 professionals about their success with DevOps, the barriers they faced, and the impact of tools and culture on their work. As DevOps becomes the norm in every organization, learn what companies doing DevOps ... Learn More

    Atlassian Enterprise Success Package


    Enterprise Success Package

    When your organization's success depends on the software products you build and the teams who develop them, you expect reliable and exhaustive support. With the Enterprise Success Package, your expectations will be met with access to both a named Technical Account Manager (TAM) and 24x7 Premier Supp... Learn More

    Atlassian State and Local resource

    ITSM Solutions for State and Local Government

    Discover how Atlassian’s ITSM solutions are designed to work together to emphasize collaboration, increase of use, and deliver faster value. Learn More


    Atlassian Solutions sheet

    Atlassian Solutions Sell Sheet

    Learn More


    Atlassian Solutions sheet




    Lightning-fast Agency and Program Decision Making with Jira Align

    Jira Align is how government organizations can gain visibility into processes, improve predictability, and enhance responsiveness to changing circumstances. At the Atlassian Government Symposium 2021, Jesse Pearlman demonstrated how Jira Align could help government agencies achieve real agility.

    Learn More


    The-State-of-Incident-Managemee-Screenshot-Cover-Wrapped-PDF-2.jpg




    The State of Incident Management Report

    Atlassian conducted its first incident management benchmark report in 2020, at the start of the COVID-19 global pandemic. As a result of stay at home orders and health concerns, the world changed quickly and so did consumer habits. With many people spending more time at home than ever before, industries like streaming, food and grocery delivery, and at-home fitness solutions experienced massive growth. This year’s report saw the aftermath of extended social distancing and quarantining.

    Learn More


    TEI-Screenshot-Cover-Wrapped.jpg




    The Total Economic Impact™ of the Atlassian Cloud

    As companies continue to embrace digital transformation and adopt agile software development practices, many find themselves taking existing toolsets to the cloud for better accessibility, higher scalability, and a more standardized way of working. For years, companies have used Jira Software and Confluence as components in the developer’s toolkit — and now, Atlassian Cloud has brought both solutions to the cloud and is showcasing improvements in productivity while increasing scalability.

    Learn More


    Atlassian Delivering Improved Constituent Services image




    Delivering Improved Constituent Services Quickly, Easily and Affordably

    To meet the quickly evolving needs around constituent service delivery -- without the cost of enterprise service desk solutions -- many organizations are embracing IT service management (ITSM) tools that improve public service while saving money. Agencies can build service hubs that use automation and easy-to-use interfaces that reduce stress on staff. This yields faster, more reliable answers to citizens' questions and requests, building trust while reducing complaints.

    Learn More


    Tech Spotlight - Atlassian Right Star: Lean Agility for the Government 2021 image



    Tech Spotlight - Atlassian Right Star: Lean Agility for the Government 2021

    Download the Tech Spotlight to learn more about RightStar how they can provide training, coaching, configuration and setup for Jira Align along with other solutions in the Atlassian suite.

    Learn More



    Tech Spotlight - Ascend Integrated: Workflow Efficiencies & Productivity image




    Tech Spotlight - Ascend Integrated: Workflow Efficiencies & Productivity

    Download the Tech Spotlight to learn more about how Ascend Integrated and Atlassian can help your agency achieve workflow efficiencies and productivity.

    Learn More

    Tech Spotlight - Ascend Integrated: Workflow Efficiencies & Productivity image



    The Digitization of Work just Accelerated in These 4 Areas

    The pandemic forced many companies to go remote at a moment’s notice. It accelerated adoption of tools that support online work, like Zoom and Slack. It pushed companies toward the cloud and illuminated how vital it is to have good digital workflows, no matter what type of business you run.

    Learn More

    Tech Spotlight - Simplifying Compliant DevOps and Cloud Solutions image



    Tech Spotlight - Simplifying Compliant DevOps and Cloud Solutions

    Download the Tech Spotlight to learn more about how Contegix and Atlassian can support your agency's DevOps and Cloud missions.

    Learn More

    3 Ways Knowledge Sharing Can Empower Agency Staff to Streamline image



    3 Ways Knowledge Sharing Can Empower Agency Staff to Streamline

    A work culture full of organizational walls slows down projects, forces staff into frequent and frustrating knowledge searches, and eats up the time of experts who have to answer the same questions over and over. Without a way to store and access information they need across departments, divisions and functions, personnel end up stumbling around in the dark. In addition, having a bunch of knowledge siloes spread throughout the agency wastes a lot of time – and consumes often scarce agency resources. This is why knowledge sharing and management is crucial to both an organizations and its staff members success.

    Learn More

    Atlassian Opsgenie resource


    Top 10 Reasons Companies Are Choosing Opsgenie Over Competitors

    Over the last six months, Opsgenie's customer base has expanded significantly. It has become the tool of choice for teams that are new to operation always-on services, as well as those who have been left disappointed by alternative solutions. Here are the top ten reasons Dev and Ops teams are choosing... Learn More

    Atlassian resource


    How We’re Making Remote IT Work

    Almost everyone is reeling from the impact of a suddenly remote workforce. At Atlassian, we’ve been dealing with the same issues that other CIOs and IT teams are experiencing, and feeling the same pressure on our business-as-usual practices. Here are the most important things our team did in the first few days of this unprecedented situation that helped us adjust to this new way of working... Learn More

    Atlassian resource


    Remote Government Teams Need Agility for Successful Collaboration

    The ongoing process of shifting to remote work has changed the way we think about work. Agencies have been able to increase their talent options by hiring employees that are not located in the immediate vicinity of brick-and-mortar offices. And they have realized major cost savings on facilities and cost-of-living stipends. As a result, government team productivity has held steady or even increased over the last year. Agility is the secret to remote work success. But it’s not just about being able to pivot quickly. Effective collaboration at scale requires open, transparent communication and knowledge sharing in real time...Learn More

    Tech Spotlight - Transition to Agile Development & Leverage Modern Technology Atlassian resource


    Tech Spotlight - Transition to Agile Development & Leverage Modern Technology

    Download the Tech Spotlight to learn more about how Atlassian and Cprime can help your public sector agency adopt Agile development methodologies.Learn More

    The Total Economic Impact of Atlassian Jira Align


    The Total Economic Impact of Atlassian Jira Align

    Five businesses that used Jira Align to support their agile transformations realized outstanding productivity gains on their product and development teams soon after deploying the software. As the businesses matured their scaled agile practices and expanded their Jira Align deployments, they achieved faster time-to-market and avoided waste. Jira Align connected strategy to execution and enabled enterprise wide agility... Learn More

  • Solution Briefs
    Atlassian DOD solutions brief


    Transforming the Department of Defense Public Web Service Desk with Atlassian

    Part of the Department of Defense, the Defense Media Activity (DMA) is the direct line of communication to U.S. forces worldwide, o­ffering news, information, and entertainment across many platforms. Find out how Atlassian provided the structural components to transform the DMA Public Web service d... Learn More

    Atlassian service management solutions brief


    Service Management for the Mission

    Service Management poses many challenges for government agencies, from meeting customer expectations to working within tightening budgets to keeping pace with the rapid pace of digital transformation. Check out this webcast summary for more information on how Atlassian can help modernize your IT tea... Learn More

    Atlassian technical account solutions brief


    Technical Account Management Service Benefits

    Does your agency's success depend on the software products you build and the teams who develop and support them? The Atlassian Technical Account Management (TAM) service is designed for you. TAMs are experienced solutions advisors from Atlassian-they can unlock the potential of your tools, improve t... Learn More

  • Videos
    Atlassian Project Management summit


    Winning at Project Management with the Team Playbook

    Managing a project is about more than just tracking the work. Your project teams have diverse skill sets, report to different managers, and may even have different visions of what to deliver. How does a project manager unite their team and deliver the goods without losing sight of the goal? That's w... Learn More

    Atlassian Service Management video


    Atlassian’s ESM Approach

    Hear from Atlassian’s own Shayla Sander on how an ESM approach combined with Atlassian Tools can be just what your agency needs to ease the workload. Learn More

  • Webinars
    Atlassian Security webcast


    Managing Security in an Agile Environment Webcast

    Discover how the Atlassian Tool Suite, specifically Jira and Confluence, may be used by agencies in order to track and manage security standards and procedures across your agile project. Learn More

    Atlassian Carahsoft webinar


    Carahsoft Geek Week: How Atlassian Software Enables DevSecOps in Government

    For agencies, achieving mission success increasingly hinges on modernizing legacy systems and transforming operations. The demand for flexible, digital services that can rapidly evolve at scale is growing. Atlassian helps agencies support an automated, fully integrated DevSecOps practice to deliver ... Learn More

  • Whitepapers
    Atlassian Data Center whitepaper


    4 Reasons it is Time to Try Data Center

    Why now’s the time to think about Data Center Learn More

    Atlassian Data Center whitepaper


    Server to Data Center: The Tipping Point

    For many agencies, there comes a time in their Atlassian journey when they need more than what a single server or federated environment can provide in terms of availability and performance. As applications grow across an agency, they become mission-critical to every team's success. We call this the ... Learn More

    Atlassian Federal IT whitepaper


    Fueling Agile Success Across Federal IT

    The Federal Government identified incremental development and iterative project management practices as key to providing capability and flexibility to meet today’s dynamic policy and mission requirements. While the benefits of agile practices are clear, changing legacy processes to more agile meth... Learn More

    Atlassian performance whitepaper


    Performance at Scale: 10M issues and beyond with Jira Data Center

    Jira has a tendency to grow like wildfire in organizations around the world. With this growth comes some challenges; optimizing hardware, governing users, and general administration becomes harder as instances grow larger. Learn how the Data Center deployment option for Jira gives customers of any s... Learn More

    Atlassian Yale whitepaper


    How the Yale School of Management meets lofty service expectations in higher education with Atlassian

    Consumer expectations for service have surged in the digital era. These high standards now extend into professional settings too, where customers assume they will get the same quality service from their employer and colleagues as they do outside of work. Many businesses and organizations, especially... Learn More

    Atlassian Arizona state whitepaper


    Bringing agility to higher education at Arizona State University

    How the IT Department at Arizona State University is using agile practices and data to impact the future of higher education. Learn More

    Atlassian Opsgenie whitepaper


    5 stages of incident management and how to improve them

    In modern IT environments, change is the only constant. This means systems will continually be stressed in new and different ways. Teams that understand this, also understand that it’s not a matter of if - but when - systems will fail. Taking steps to prepare for these failures should be recog... Learn More

    Atlassian ITSM whitepaper


    Tips to Make a Lean, Mean ITSM Machine with Atlassian

    The ITSM mindset is shifting. In response, IT teams are switching to leaner, more agile approaches that value ease of use, collaboration, and knowledge sharing over complex, inflexible workflows. Learn how applying lean and agile principles can help IT teams gain efficiencies, stay nimble, and focus... Learn More

    Atlassian DevOps whitepaper


    DevOps with Atlassian: A Guide to Cloud Features

    Increased collaboration can come at a cost to developers. Instead of coding and building innovative solutions, developers can end up spending a big chunk of their day integrating multiple tools, updating work status, and sharing it with other teams. Learn More

    Atlassian accessibility whitepaper


    How accessibility & collaboration are crucial for your agency’s success and the tools needed to become a more inclusive team

    Digital accessibility worldwide can be made possible with the right tools and guidelines that ensure all your agency’s technology is 508 compliant. This is why Addteq’s Unstoppable and Excellentable applications are exactly what your agency is missing on its journey to a more accessible, collaborative, and inclusive team. Learn More

    Atlassian Jira Align whitepaper


    Jira Align: Key Steps toward an Adaptive, Efficient, and Effective Government

    As resources tighten, the requirements for legislative and performance reporting have increased. This shift has taken place in a dynamic environment that includes pandemics and emerging national and global threats. As a result, agencies must improve adaptability, flexibility, and scalability across their departments to meet their mission requirements. Learn More

    How to Navigate Canada’s Data Residency Requirements with Atlassian whitepaper


    How to Navigate Canada’s Data Residency Requirements with Atlassian

    As more Canadian government organizations adopt cloud-based applications, Canadian data residency policies have been increased to ensure maximum security. This brief overview will review Canadian government data residency policies and how Atlassian’s cloud can support their new security measures. Learn More

    Configuring Jira for Maximum Agility: A DoD Case Study whitepaper


    Configuring Jira for Maximum Agility: A DoD Case Study

    Ariel Partners, an Atlassian verified partner, illustrates Jira configurations, tips and tricks that were developed while supporting a large DoD customer that was migrating to Atlassian Jira to support their adoption of Agile and DevSecOps principles and practices. This whitepaper is a guide to help customize Atlassian’s Jira to fit individual teams specific needs and project deliverables. Learn More

    Transition Away from DI2E DevTools: Standardize your Development Environments with Atlassian whitepaper


    Transition Away from DI2E DevTools: Standardize your Development Environments with Atlassian

    Ariel Partners, an Atlassian verified partner, explores alternatives and next steps for federal agencies who are looking to move away from DI2E DevTools to similar environments. This whitepaper walks through best practices and lessons learned by an Atlassian expert to improve agencies development environments.Learn More

  • Digests
    Atlassian enterprise service digest


    How Enterprise Service Management Can Revolutionize the Government's Ability to Get Things Done

    In an age when information can be overwhelming and workers are remote, it is vital to manage teams and information efficiently and effectively. A recent i360Gov webcast detailed the powerful impact of Enterprise Service Management (ESM), which allows organizations to keep track of tasks and information while saving time and improving efficiency. This digest details a few of the essential insights regarding ESM’s revolutionary potential shared during the webcast Learn More

    Atlassian remote digest


    How Remote Team are Transforming the way Government Works

    2020 presented a challenge no one saw coming — the COVID-19 pandemic. To keep teams safe, government agencies quickly shifted to what most thought would be temporary remote working environments. However, as we move toward and into 2021, it is clear that remote teams are here to stay. Successfully supporting them and empowering productivity requires a new mindset and new tools. A recent i360GOV webcast explored how remote teams are transforming the way government works — and how forward-thinking agencies are meeting and exceeding mission mandates using an agile approach and platform for project management. Learn More

    Atlassian DevSecOps digest


    DevSecOps Sharpens the Tip of the Spear

    Cross functional communication, visibility, data organization, and distribution are crucial for U.S. government agencies. Unfortunately, important notes, to-do items and updates can often fall through the cracks. However, through the process of automation, the likelihood of missing information drastically decreases. The implementation and execution of DevSecOps practices can enable more fluid collaboration across development and support teams. Learn More

  • Summary Sessions
    Key Note Day 1 and 2


    Keynotes Day 1 & 2

    Join Atlassian's Executive Chief Revenue Officer, Cameron Deatsch, as he lays out the strategic vision for Atlassian’s public sector. He’ll discuss industry strategy, key partnerships, along with the growth and investment areas that support today’s public sector missions. Learn More

    Project Management at Scale with Atlassian


    Project Management at Scale with Atlassian

    Explore automating tasks, new workflows, and better communications to deliver intelligent collaboration at scale. Learn about intuitive dashboards to help executive teams understand progress and make better decisions, faster. And ultimately, empower your team more effectively plan, track, and report out on work that moves the mission. Learn More

    Effective DevOps Pipelines with Atlassian


    Effective DevOps Pipelines with Atlassian

    Using Atlassian and AWS tools in common DevOps workflows, we'll demonstrate how to build a simple, multi-region pipeline that helps identify issues in testing, and to monitor and roll back changes in production in order to minimize impact. Learn More

    Jira Software for Government DevSecOps


    Jira Software for Government DevSecOps

    Atlassian helps agencies shift left and break free from siloed software development to open, collaborative DevSecOps—in the cloud, or in self-managed environments. This session will showcase how new features and updates in tools like Jira Software, BitBucket and Bamboo can help agencies ... Learn More

    Build, Test, and Release Faster with DevSecOps & Snyk


    Build, Test, and Release Faster with DevSecOps & Snyk

    The native Atlassian Bitbucket and Snyk integration now makes it easier to build, test, and release secure software faster and more reliably. Join this session to learn how to find, fix and monitor vulnerabilities natively, using Snyk security without leaving Bitbucket cloud. Understand how to automatically import code ... Learn More

    Jira Aligned for Unified Program Management


    Jira Aligned for Unified Program Management

    This session will show you how Jira Align integrates with Jira Software to connect teams and aggregate projects, portfolios and mission strategies from the ground up, delivering a real-time window to actionable data. Learn how to link strategy to execution, and still drill down into the individual data points ... Learn More

    Atlassian Arizona state whitepaper


    Bringing agility to higher education at Arizona State University

    How the IT Department at Arizona State University is using agile practices and data to impact the future of higher education. Learn More

    Jira Service Management for Enterprise Services


    Jira Service Management for Enterprise Services

    Many agencies often find digital transformation efforts expose issues within outdated, log-jammed or manually intensive internal service delivery workflows. Learn how Jira Service management not only enables agile ITSM services for daily IT operations and help desk workflows, but extends ... Learn More

    Trello for Agency Work Management


    Trello for Agency Work Management

    Join us in this session as we learn how to unleash the power of Trello, a FedRAMP authorized product, for individual and team work management. With Trello, government teams can create a secure central productivity hub that eliminates silos and distance, bringing everyone together in a virtual environment. Teams can leverage ... Learn More

    Free Training: Trello Tips & Tricks for Managing Team Workflows


    Free Training: Trello Tips & Tricks for Managing Team Workflows

    Join Caity Cogdell, Product Manager at Trello Atlassian, as she provides tips and tricks for public sector teams to use Trello’s simple, easy-to-use boards to view, share, track, and collaborate on tasks and projects. She will demo templates, workspaces, automation, advanced checklists ... Learn More

    Opening Keynote and Fireside Chat with Accenture


    Opening Keynote and Fireside Chat with Accenture

    Join Atlassian's Executive Chief Revenue Officer, Cameron Deatsch, as he lays out the strategic vision for Atlassian’s public sector. He’ll discuss industry strategy, key partnerships, along with the growth and investment areas that support today’s public sector missions. Learn More

    Lean Portfolio Management in a Scaled Agile Environment


    Lean Portfolio Management in a Scaled Agile Environment

    The implementation of Lean Portfolio Management (LPM) is on the rise across private and public sectors. How do you get started? And how do you ensure the implementation gains momentum and sustains it? Learn all about LPM from an expert in scaled agile environments, including success patterns ... Learn More

    How a Centralized Help Desk Enabled One Agency to Bridge Over 250 Facilities


    How a Centralized Help Desk Enabled One Agency to Bridge Over 250 Facilities

    The U.S. Bureau of Prisons has over 250 facilities scattered throughout the U.S. Each facility both manages its own IT and HR help desks, while relying on a large, geographically diverse set of centralized help desks that support centralized systems. Learn More

    Evolve Agency Services Delivery with Agile Practices


    Evolve Agency Services Delivery with Agile Practices

    What does it take to develop a truly agile organization that leads to individual and organizational transformation? Developing an agile organization emerges from the applied research Adaptavist have done over the years on agility, culture, organizational ... Learn More

    Confluence for Public Sector Knowledge Management


    Confluence for Public Sector Knowledge Management

    Learn about a better way to create, share and edit knowledge documents such as policies, FAQs, and meeting notes. Unleash your team’s full collaborative potential from any location with a way to manage knowledge that’s accessible, searchable, and built for real-time collaboration. Learn More

  • Cloud Resources
    How Atlassian Cloud Achieves Enterprise-Grade Security and Compliance thumbnail


    How Atlassian Cloud Achieves Enterprise-Grade Security and Compliance

    As more agencies migrate to cloud applications the risk of security and data breaches has also increased. With Atlassian Cloud, teams can now host their data in a secure area that complies with their agency’s regulations. Learn More

    3 Reasons Why Companies Choose Atlassian’s Cloud Platform   thumbnail


    3 Reasons Why Companies Choose Atlassian’s Cloud Platform

    With constant new updates IT software, it’s important for agencies to store data in a secure environment. Learn how Atlassian cloud can improve your team’s functionality while keeping data secure. Learn More

    Guide to Multi-Instance Scale in Atlassian Cloud whitepaper


    Guide to Multi-Instance Scale in Atlassian Cloud

    Adoption of Jira or Confluence often starts at the team level. But as organizations look to scale these products across the company, natural barriers such as geography, security and preference for specific workflows, Marketplace apps arise. It becomes critical to deftly balance the need for customizable solutions to meet the needs of individual teams while ensuring organization-wide governance and cross-team collaboration... Learn More

    Atlassian accessibility whitepaper


    8 Myths About Moving to the Cloud Debunked

    If you’re considering a move to the cloud, chances are one of your biggest concerns is security. A staggering 94% of businesses that have already made the move to cloud say security got better after the move—not worse. Not to mention the gains in profits, productivity, performance, scalability, and innovation. So, when it comes to security, what’s myth and what’s truth? Learn More

    Atlassian cloud whitepaper


    5 Reasons to Move to the Cloud

    83% of enterprise workloads will be in the cloud by the end of 2020. Here’s why yours should be one of them. Learn More

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