365agents Solutions for Every Organization
AI voice, text and video agents for government citizen services. Available through Carahsoft.
- Receptionist Agent: answers the main phone line, answers common questions and routes callers to the right office or person
- After Hours Agent: covers evenings, weekends, holidays and overflow so no call goes unanswered
- Scheduling Agent: books, reschedules and confirms appointments, with text reminders to cut no-shows
- Website Agent: answers residents' questions in a chat window on the agency website, using approved content
- Texting Agent: two-way SMS for questions, reminders, document checklists and follow-ups
- Support, Billing, Onboarding, Lead Conversion and Order Agents: service, payment and intake workflows
- Workface: a real-time, two-way AI video agent for guided walkthroughs, intake and multilingual help in 40+ languages
- HIPAA compliance add-on: a Business Associate Agreement and safeguards for programs that handle protected health information