Transform Patient & Care Team Experiences with Intelligent Healthcare CX
Healthcare today demands more than digital access. It requires connected, secure, and intelligent engagement across every patient touchpoint. Tetherfi enables healthcare providers to modernize communication workflows, enhance caregiver productivity, and elevate patient experience through AI-powered automation and real-time engagement.
Deliver seamless, multi-channel patient journeys across voice, chat, video, and in-app interactions. From appointment scheduling to post-consultation follow-ups, patients stay informed and supported at every stage of care. Automated reminders, surveys, and outreach workflows reduce no-shows while improving satisfaction and engagement.
Empower doctors, nurses, and care teams with AI-powered smart assistants that reduce administrative burden. Shared context across systems ensures that caregivers have instant access to patient history, notes, and workflows, allowing them to focus on clinical outcomes instead of manual documentation.
Enable secure, high-quality video consultations integrated directly with Hospital Management Systems (HMS), EHR, and billing systems. Patients and providers connect seamlessly within a compliant digital environment, ensuring continuity of care regardless of location.
Unify patient communication across touchpoints within a single digital session. Tetherfi enables healthcare providers to converge channels—voice, video, messaging, and automation—without forcing patients to repeat context or switch platforms.
Tetherfi Ambient Listening leverages real-time Speech-to-Text (STT) and contextual AI to transform doctor-patient conversations into structured clinical notes automatically. During consultations, the system passively captures discussions, understands medical context, and generates ready-to review documentation aligned with clinical standards. This reduces manual note-taking, minimizes errors, and significantly improves physician productivity.
Designed for healthcare environments, Ambient Listening integrates seamlessly with HMS, EHR, and billing systems while supporting Edge AI deployments for enhanced security and compliance. The result is faster documentation turnaround, improved care accuracy, and more meaningful patient interaction time.
Tetherfi Telemedicine enables secure, enterprise-grade video consultations embedded directly within web or mobile applications. Patients can connect with care providers without leaving the platform, ensuring a frictionless digital experience. Real-time collaboration features, such as screen sharing and contextual data access, enhance consultation quality while maintaining strict compliance with healthcare data protection standards.
Integrated workflows allow automatic appointment linking, session recording (where permitted), post-consultation summaries, and billing triggers — streamlining the entire virtual care process from start to finish.
The Tetherfi Appointment Booking Bot automates patient scheduling across voice, chat, and digital channels. Powered by conversational AI, the bot understands patient intent, checks provider availability in real time, and confirms bookings instantly — without manual intervention.
Beyond scheduling, the bot can handle rescheduling, cancellations, reminders, and automated follow-ups. Integrated with CRM, EHR, and calendar systems, it ensures accurate data synchronization and reduces front-desk workload. This automation not only improves operational efficiency but also enhances patient convenience and accessibility.