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Staffbase Solutions for the Public Sector

Core Solutions

  • Employee App & Mobile Intranet: A branded mobile app that delivers news, alerts, shift schedules, forms, and surveys directly to every employee - from city hall to the maintenance depot to the hospital floor - without requiring an agency email address or device. Built for reliability when it matters most, with 99.9% uptime so critical communications always get through.
  • Intranet & Digital Workplace: A single front door for your agency's news, policies, forms, and resources, personalized by department, role, and location and searchable across the tools you already use, like SharePoint and Microsoft 365. Customers see an average 80% reduction in page clutter, cutting through the noise that buries information across distributed teams and locations.
  • Employee Email: Branded, targeted email campaigns segmented by department, role, or location - no design team or IT ticket required. Built-in analytics show exactly who's opening, reading, and acting on every message, while automated list syncing keeps your directory current without added admin burden.
  • Digital Signage: Push communications to screens in common areas, depots, clinics, or public-facing facilities to reach staff who don't use devices on the job.
  • Surveys & Feedback Tools - Pulse surveys and two-way feedback channels that give every employee a voice, supporting transparency and engagement goals.
  • Analytics & Measurement: Real-time dashboards tracking readership, reach, and engagement so communicators can demonstrate impact and iterate.
  • AI-Assisted Content Creation: Built-in AI tools to help communications teams draft, translate, and localize content at scale across multilingual workforces.
  • Employee AI (new): A personal AI assistant available to every employee, delivering instant, accurate answers pulled from your organization's trusted content and systems - by text or voice, on any device, anytime they need it.

Integrations

  • Native integrations with Microsoft 365, SharePoint, Teams, and SAP SuccessFactors
  • Directory sync with Active Directory and LDAP for seamless user provisioning
  • Custom integrations can be built upon request and customer needs. Staffbase supports custom plugin development — mini web applications that embed directly into the platform's UI. These look and feel native to employees but can pull in data from any external system (ticketing, HR self-service, knowledge bases, etc.)
  • Our REST APIs can be found on our developer portal

Compliance & Security

  • ISO 27001 Certified — Information security management system independently audited and certified.
  • SOC 2 Type II Certified — Annual third-party audit of security, availability, and confidentiality controls.
  • GDPR Compliant — Full GDPR compliance program with Data Processing Agreements (DPAs) available; data residency options include EU hosting in Frankfurt, Germany.
  • HIPAA Compliant — Supports customers with HIPAA requirements via ISO 27001 certification; Business Associate Agreements (BAAs) available.
  • CCPA Compliant — Meets California Consumer Privacy Act obligations as a service provider.
  • EU AI Act Compliant — AI features developed in accordance with EU AI Act requirements, with transparency and human oversight principles built in.
  • Choice of Data Hosting Regions — US (Virginia/Oregon), EU (Frankfurt, Germany), or Australia (NSW), all on ISO 27001 and SOC 2 compliant infrastructure.
  • SSO & Access Controls — SSO support via SAML 2.0; role-based access controls and audit logging available.
  • Trust Center — All certifications and compliance documentation available at trust.staffbase.com.