ServiceNow Government IT News

ServiceNow named a Leader in the Gartner Magic Quadrant for IT Service Management

ServiceNow named an ITSM Tools Magic Quadrant Leader.

ServiceNow Named Leader for Enterprise Low-Code Application Platforms

ServiceNow named Leader in the Gartner Magic Quadrant for Enterprise Low-Code Application Platforms.

Welcome to the Now Platform Paris release!

Learn about the Now Platform Paris release.

ServiceNow partners with Cisco for contact tracing capabilities

ServiceNow announced a new integration with Cisco DNA Spaces, a location-based application and analytics tool.

Zoom and ServiceNow partner up

Zoom and ServiceNow partner to make the best work-anywhere experiences even better.

ServiceNow Announces 4 Apps and a Dashboard to Help Workplaces Reopen Safely

ServiceNow, the leading digital workflow company that makes work, work better for people, today released ServiceNow Safe Workplace, a four-app suite and dashboard designed to help companies manage the essential steps for returning employees to the workplace and support everyone’s health and safety. Immediately available, the Safe Workplace app suite is powered by the Now Platform.

ServiceNow Named to U.S. Department of Defense Enterprise Software Initiative Blanket Purchase Agreement

ServiceNow today announced that it has been named a publisher on the Department of Defense (DoD) Enterprise Software Initiative (ESI) blanket purchase agreement (BPA) awarded to Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®. The BPA is signed for a ten-year period of performance through July 14, 2029.

Adobe and ServiceNow Announce Global Availability of Integration

Adobe and ServiceNow announced the availability of its partnership integration, to deliver an industry-first solution connecting data from Adobe Experience Platform and ServiceNow’s Customer Service Management workflow product to enable more seamless, connected customer experiences. In today’s experience economy, where digital-only is our reality, marketing and customer service organizations must be aligned around a data-driven, customer-first approach.

Our Customer Care Plan for COVID-19

Today ServiceNow announced a customer care plan to support our public and private sector customers in managing the COVID-19 pandemic. As part of this effort, we’re announcing four new community apps to help our customers, including government agencies and enterprises, manage complex emergency response workflows. These apps are now available at servicenow.com/crisisresponse for customers to access free of charge through September 30, 2020.

Highlights from the ServiceNow Federal Forum

Last week, ServiceNow hosted its annual Federal Forum, where federal leaders and industry partners convened for one day in Washington, D.C. to discuss how they are digitizing services for federal employees and citizens. Having joined the ServiceNow team less than a year ago and having previously worked in the federal government, I was fortunate to hear our federal customers share their dynamic stories and learn more about the steps they are taking to accelerate their modernization journey. Here are some of the key highlights from the day.

ServiceNow Gains DOD Impact Level 4 Authorization

The federal government has reached an inflection point in its digital transformation journey – with increasing security risks and costs associated with legacy systems, modernization is no longer an option, it’s an imperative. Both federal civilian and defense agencies are required to meet ongoing benchmarks to further their modernization efforts, and, as a result, they are turning to enterprise cloud providers to help them achieve this long-standing mission.

Carahsoft Named a ServiceNow Public Sector Distributor in Canada

Carahsoft Technology Corp., The Trusted Government IT Solutions Provider^®, today announced that ServiceNow has named Carahsoft one of its public sector distributors in Canada.

So Long, Spreadsheet- Cloud Platforms Ending Freeze on Public Service Collaboration

Frozen in place by isolated IT management systems and spreadsheets for cataloging data, public sector technology buyers are now stepping out of the cold. Agencies are increasingly dropping these methods in favor of unified cloud platforms that provide interoperability and an expedited means to connect the various threads of business functions.

Howard County Draws Straight Lines for IT Services and Operations

The Howard County, Md., government streamlined its IT operations and cut its contract approval times to a fraction of what they were by building out workflows and bundling business processes on a cloud platform, said Howard County’s Deputy CIO Tom Yeatts.

Adobe and ServiceNow Partner to Advance Customer Experience Management

Adobe (Nasdaq:ADBE) and ServiceNow (NYSE:NOW) today at Adobe Summit announced a partnership to empower brands with an industry-first solution for stitching together Adobe customer experience data and customer data, ultimately providing seamless digital workflows and personalized customer experiences across all touchpoints.

Forbes Releases Eighth Annual List Of The World's Most Innovative Companies

Forbes today released its eighth annual list of The World’s 100 Most Innovative Companies. The list demonstrates creative disruption and how new players come in, innovate and garner the attention of investors. Cloud computing company ServiceNow debuts on the list at No. 1, seizing the title of the World’s Most Innovative Company of 2018.

From Broke To Billionaire: How Fred Luddy Built The World’s Most Innovative Company

Vegas being Vegas, fans have crammed the Venetian Hotel for selfies with a graying celebrity working his way through the scrum: Fred Luddy, the 63-year-old founder of ServiceNow, America's hottest IT-services company. Neither Wayne Newton nor Celine Dion, Siegfried nor Roy, has anything on Luddy in Sin City this day, at least among the 18,000 customers, vendors and employees in town for Knowledge, ServiceNow's annual developers conference.

New GSA and ServiceNow Software Deal Lowers Costs for IT Solutions

ServiceNow today announced that the U.S. General Services Administration (GSA) has negotiated a new, government-wide enterprise software agreement for IT management solutions with ServiceNow via Carahsoft Technology Corporation.

Carahsoft Sponsors Fourth Annual ServiceNow Federal NowForum, October 26, 2016 in Washington D.C.

Carahsoft Technology Corp., the trusted government IT solutions provider, is pleased to sponsor ServiceNow’s fourth annual Federal NowForum on Wednesday, October 26, 2016, in Washington, D.C. The one-day event brings together IT executives and service professionals to discuss and collaborate on strategies that will transform agencies into service-oriented enterprises.

ServiceNow Gains FedRAMP Certification from the U.S. Government

ServiceNow (NYSE: NOW), the enterprise cloud company, today announced the ServiceNow platform has received FedRAMP certification from the U.S. government that gives federal agencies the confidence to accelerate their move to the cloud. This certifies that the ServiceNow government community cloud has passed the federal risk management process defining standard security requirements for all cloud providers. This will save individual agencies the time and money they may have spent doing their own information assurance assessment.

ServiceNow Reinvents Security Response

ServiceNow (NYSE:NOW), the enterprise cloud company, today announced it’s extending its industry-leading automation and orchestration expertise to transform the way organizations respond to threats. ServiceNow’s first offering, Security Operations, gives both security and IT teams a single platform to respond to security incidents and vulnerabilities.

Carahsoft Co-Hosts Third Annual ServiceNow Federal NowForum

Carahsoft Technology Corp., the trusted government IT solutions provider, is pleased to co-host ServiceNow’s third annual Federal NowForum on Tuesday, Nov. 3, 2015 in Washington, D.C. The Federal NowForum brings together IT executives and service professionals to discuss critical service management strategies to help federal users transform their organizations into service-oriented enterprises.

Carahsoft Co-Hosts 2nd Annual ServiceNow Government User Conference, Federal NowForum, Nov. 5, 2014

Carahsoft is pleased to co-host ServiceNow's second annual Federal NowForum, its premier government user conference on Wednesday, Nov. 5, 2014 in Washington, D.C. The Federal NowForum brings together IT executives and service professionals to learn about critical strategies to transform organizations into service-oriented enterprises.