Service IT Direct Solutions for the Public Sector

Comprehensive support for HP 9000 servers and HP-UX environments, including hardware replacement, OS support, and proactive monitoring to keep mission-critical legacy applications running reliably without costly OEM contracts.

Expert maintenance for IBM Power servers and AIX operating systems, delivering enterprise-grade service quality with significantly reduced costs while extending the operational life of proven infrastructure.

Complete maintenance coverage for EMC, NetApp, HP, IBM, and Dell storage systems, ensuring data availability and integrity through rapid hardware replacement, performance monitoring, and technical troubleshooting.

Third-party maintenance for Cisco switches, routers, and networking equipment, providing configuration assistance, hardware replacement, and expert-level support to maintain network uptime and performance.

Cost-effective alternative to manufacturer support for enterprise server fleets, including PowerEdge and ProLiant systems, with nationwide parts inventory and rapid response capabilities.

Comprehensive maintenance services covering tape libraries, SAN switches, blade chassis, and other critical data center components from multiple manufacturers under a single vendor relationship.

Proactive system health monitoring with round-the-clock technical support access, enabling early issue detection and resolution before problems impact operations or constituent services.

Strategic planning and support services that help organizations maximize existing infrastructure investments while developing cost-effective migration paths to newer technologies on their own timeline.