Service IT Direct Solutions for the Public Sector

HP-UX System Maintenance
Comprehensive support for HP 9000 servers and HP-UX environments, including hardware replacement, OS support, and proactive monitoring to keep mission-critical legacy applications running reliably without costly OEM contracts.

IBM AIX & Power Systems Support
Expert maintenance for IBM Power servers and AIX operating systems, delivering enterprise-grade service quality with significantly reduced costs while extending the operational life of proven infrastructure.

Enterprise Storage Array Services
Complete maintenance coverage for EMC, NetApp, HP, IBM, and Dell storage systems, ensuring data availability and integrity through rapid hardware replacement, performance monitoring, and technical troubleshooting.

Cisco Network Infrastructure Support
Third-party maintenance for Cisco switches, routers, and networking equipment, providing configuration assistance, hardware replacement, and expert-level support to maintain network uptime and performance.

Dell & HP Server Maintenance
Cost-effective alternative to manufacturer support for enterprise server fleets, including PowerEdge and ProLiant systems, with nationwide parts inventory and rapid response capabilities.

Data Center Equipment Support
Comprehensive maintenance services covering tape libraries, SAN switches, blade chassis, and other critical data center components from multiple manufacturers under a single vendor relationship.

24/7 Remote Monitoring & Support
Proactive system health monitoring with round-the-clock technical support access, enabling early issue detection and resolution before problems impact operations or constituent services.

Hardware Lifecycle Management
Strategic planning and support services that help organizations maximize existing infrastructure investments while developing cost-effective migration paths to newer technologies on their own timeline.