AI-Native Enterprise Service Management
Serval is an AI platform for enterprise service management that helps organizations resolve employee requests instead of simply tracking tickets. Organizations such as Fox, Live Nation, Ramp, Github, Lucid Motors, are using Serval to automate the service desk, onboarding and offboarding, just-in-time access, and more.
Organizations can deploy Serval as a fully featured ITSM platform or as an automation layer over existing systems such as ServiceNow.
Serval combines the magic of AI with enterprise-grade security and governance
Automate the automation
Let Serval build the automations you need by analyzing historical and ongoing ticket data. Admins simply review, refine, and publish.
Resolve problems before they become tickets
Deploy background agents that discover problems in your environment, find root causes, and draft remediations.
Predictable, auditable, and enterprise-safe
Serval can only take action against your systems using deterministic workflows that admins have expressly approved and published.
