Creating an Online Property Guide and Resolution Center

Within the ever-growing, ever-changing world of technology, more and more people are conducting business from mobile devices such as smart phones and tablets. The Alachua County Property Appraiser’s (ACPA) Office in Gainesville, Florida, recognized this expansion of technology as an opportunity for enhancing the customer service process and making communication between the taxpayer and the property appraiser’s office more convenient, efficient, transparent, and accountable.