ServiceNow Human Resources

With 2.2 million civilian workers, the federal government is the largest employer in the U.S.—even ahead of Walmart. Despite its size, or perhaps because of it, it has many challenges implementing new efficiencies and technologies. Under the Trump administration, the government has unveiled plans to reorganize its human resources functions. This could help create operating efficiencies and improve services to federal employees. The revamp would put functions such as payroll, retirement, insurance, and even travel under a single entity renamed the Government Services Agency.