From Fragmented Intake to Seamless Operations: How JAGGAER Helped Multnomah County Unlock Local Government Excellence

This JAGGAER customer success story highlights how Multnomah County, Oregon, modernized procurement across more than 15 business lines with a unified platform for eProcurement, sourcing, contract management, invoicing and supplier management. By replacing fragmented manual processes with automated workflows and centralized oversight, the County cut contract cycle times by 50%, improved compliance and audit readiness, expanded engagement with diverse suppliers and increased its capacity to manage more than 1,000 additional contracts annually.