A Benchmark for Digital Accessibility in Government

Discover key insights from this benchmark report on how public sector agencies manage digital accessibility across websites, content workflows, document remediation, public meetings and communications. The report reveals a widespread gap in operational readiness, with many local government organizations still relying on reactive, staff-driven fixes rather than continuous, governance-led practices.

Key topics include:

• Digital accessibility in government
• Accessibility compliance and readiness
• Website and content accessibility
• Document remediation
• Accessibility in public meetings and communications
• Maturity models and governance
• Improving public service delivery and resident trust

Read this benchmark report to learn how government agencies can move beyond accessibility as a compliance task and establish a sustainable operational strategy.