salesforce_logo_updated.png
Salesforce Report

State of Service

1Screenshot_2026-05-18_112916.jpg

This report analyzes service trends across government organizations, including citizen expectations, workforce challenges and technology adoption patterns. It offers data driven insights into how agencies are modernizing service delivery and where the biggest opportunities lie.

Related Resources:


How Florida Prepaid Modernized to Protect Trust at Scale for an $18 Billion 529 Program
How Florida Prepaid Modernized to Protect Trust at Scale for an $18 Billion 529 Program
The Total Economic Impact Of Salesforce For Education
The Total Economic Impact Of Salesforce For Education
Salesforce Empowers Higher Education Institutions To Successfully Guide Students Through Recruitment, Enrollment, And Graduation
Salesforce Empowers Higher Education Institutions To Successfully Guide Students Through Recruitment, Enrollment, And Graduation
Download the Resource


Related Resources:


How Florida Prepaid Modernized to Protect Trust at Scale for an $18 Billion 529 Program
How Florida Prepaid Modernized to Protect Trust at Scale for an $18 Billion 529 Program
The Total Economic Impact Of Salesforce For Education
The Total Economic Impact Of Salesforce For Education
Salesforce Empowers Higher Education Institutions To Successfully Guide Students Through Recruitment, Enrollment, And Graduation
Salesforce Empowers Higher Education Institutions To Successfully Guide Students Through Recruitment, Enrollment, And Graduation