Memphis Light, Gas and Water Transforms Their Utilities Operations With Samsara’s Integrated Platform

Memphis Light, Gas and Water manage 1,500 vehicles while providing service to over 440,000 customers, but limited real-time visibility made it challenging to respond quickly during storms and manage fleet safety. By deploying Samsara telematics and AI dash cams, MLGW reduced preventable collisions by 20%, coordinated crews more efficiently during outages, and improved employee and customer safety. The system helps the utility maintain reliable service while keeping rates low and operations transparent.