Municipal Government Software for Asset Management, Permitting & Public Works

PSD Citywide provides municipal government software covering asset management, maintenance operations, permitting, budgeting, GIS, mobile field work, and citizen-facing services. The Citywide Software Platform includes seven integrated modules — Citywide Assets, Citywide Maintenance, Citywide Permitting, Citywide Budgeting, EGIS, Citywide Mobile, and Customer Portal — built specifically for local government departments: Public Works, Water and Utilities, Parks and Recreation, Engineering, Fleet, and Facilities.

Citywide Assets and Citywide Maintenance track infrastructure inventory, condition, and maintenance history in one system, giving municipalities the asset-level data needed for capital planning and state-mandated asset management reporting. Maintenance staff log work orders and inspections against specific assets, building a maintenance history that informs replacement timing and lifecycle cost forecasting for roads, water and sewer infrastructure, parks equipment, fleet vehicles, and facilities.

Citywide Permitting manages permit applications, reviews, and approvals for building, right-of-way, and other municipal permit types. Paired with the Customer Portal, residents and contractors can submit applications, upload documents, pay fees, and check status online, reducing in-person counter transactions and phone-based status inquiries.

Citywide Budgeting connects capital and maintenance planning to the municipal budget cycle, letting finance and operations staff work from the same underlying data on project and asset costs rather than reconciling separate spreadsheets.

EGIS provides map-based access to asset and work data, while Citywide Mobile extends work order management, inspections, and asset updates to field crews on tablets and phones, so data is captured at the job site rather than re-entered later from paper forms.

For the municipalities we work with, these systems typically translate into measurable operational outcomes: fewer emergency repairs as preventive maintenance schedules are followed consistently, longer service life for roads, pipes, and equipment through data-informed replacement timing, and faster permit turnaround as manual review steps move online. Staff time spent on data entry and reconciliation between departments decreases as asset, maintenance, and budget information lives in one system rather than several disconnected spreadsheets and paper files. Councils, auditors, and residents also gain more consistent reporting on infrastructure condition and capital spending, supporting the accountability many jurisdictions are required to demonstrate.

Implementation follows a defined scope structure distinguishing mandatory configuration from optional add-ons, and pricing is based on staff count and workflow complexity rather than population size, reflecting how municipal departments actually use the software. This structure is designed to match the procurement and budget cycles specific to public sector buyers.