Promise Network Inc. (“Promise”) is a technology company that modernizes and humanizes public services payments. Each year, millions of individuals face significant consequences for the failure to pay public services debt, including utilities, taxes, fees, and parking citations. Inevitably, non-payment leads to economic consequences that most significantly affect lower income households. Promise developed the PromisePay Platform to help utilities and government agencies recover more revenue by offering affordable solutions to low-income households and thereby serving all members of their communities.
Promise was built to provide a better experience to government agencies and customers who interact with their services. Our team is comprised of accomplished engineers and technology executives with experience implementing large-scale and secure government technology services at leading companies including Google, Palantir, Uber and Patreon. Promise’s software has been leveraged for automated payment plans and full payment solutions for numerous jurisdictions across the country.
The PromisePay platform is built on cloud based infrastructure. It uses modern software development principles and partners with best in class technologies where needed. The platform is intended to accommodate each client and their unique needs with relative ease.
Promise has been recognized as an innovative pioneer in GovTech. In 2019, Promise received an award from the US Conference of Mayors for Best New Technology and was named in the top 10 Government Technology Startups by GovCIO Outlook. In addition, Promise has received the GovTech Top 100 award over multiple years.