Map More. Code Faster. Repair Smarter.

Public sector agencies—cities, counties, utilities, and public works departments—are under increasing pressure to manage aging infrastructure with limited staffing and tightening budgets. PipeAid was built specifically to support these challenges. As an AI-powered sewer inspection and defect-coding platform created by engineers for engineers, PipeAid helps public agencies work smarter, stretch resources further, and make decisions with confidence.

One of the biggest advantages PipeAid brings to the public sector is dramatically increased efficiency in CCTV review and defect coding. Traditionally, coding sewer inspections to NASSCO standards is a slow, labor-intensive process prone to human variability. PipeAid automates this work, reducing coding time from hours to minutes while maintaining the consistency and accuracy agencies need for compliance, planning, and maintenance. For public sector teams that are often understaffed, this time savings frees personnel to focus on higher-value tasks without compromising quality.

PipeAid also enhances accuracy and defensibility, two critical priorities for government organizations. Every observation is processed by the AI and reviewed through QA/QC by our engineering team, ensuring results are reliable, consistent, and ready for regulatory reporting. This greatly reduces the risk of misidentifying defects or spending money on the wrong pipes—issues that can strain budgets and erode public trust.

A major differentiator for public agencies is PipeAid’s GIS-integrated digital twin output. Instead of receiving data in a vacuum, agencies get a map-based, visual representation of their system that displays each defect, its severity, and corresponding video and photos. This empowers asset managers to make data-driven rehabilitation decisions, prioritize capital spending, and communicate needs clearly to leadership and the public.

PipeAid is also designed with transparency and ownership in mind. Agencies always receive their full data deliverables—we never hold information hostage—and the outputs integrate seamlessly into existing asset management and GIS platforms.

Ultimately, PipeAid helps public sector organizations improve service delivery, extend infrastructure life, reduce operational burdens, and ensure taxpayer dollars are used wisely. By combining AI speed with engineering expertise, PipeAid gives agencies a clearer, smarter, and more efficient path to maintaining resilient sewer systems for their communities.