IT Infrastructure Support and Management for Government

Park Place supports storage, server, and networking gear for all tier-1 OEMs including: Oracle (SUN), EMC, IBM, Dell, HPE, NetApp, Cisco, Brocade/McData; We consolidate support in one maintenance contract, support EOSL equipment which puts you in control of when to refresh or decommission legacy hardware, and we never apply reinstatement fees or charge for Defective Media Retention (DMR). We typically save our customers between 30-40% vs. the OEM while delivering a first-time fix rate of 97% and a 31% faster meantime to repair. Park Place customizes service level agreements (SLAs) to the needs of each individual customer with response times as fast as 4 hours. And you can be assured that your critical IT infrastructure is in competent hands. Our field and advanced engineers average more than 15 years of OEM experience.