Digitize Your Back Office with onPhase’s Document Management Solution

onPhase’s comprehensive suite of AI-powered document management and automation solutions has been designed to streamline vital public sector back-office processes. Government agencies are challenged to provide enhanced services to their constituents, drive new programs, meet internal accountability requirements, and reduce costs, all while working under intense economic and regulatory pressures.

This is why they need an easy-to-use, cloud-based solution that enables them to store, access, manage, and share critical documents and records across a broad range of functions, departments, and geographic locations. onPhase’s robust Document Management system gives users more time back in their day. Regardless of the number of staff responsible for these important files, they’ll be able to digitize paper documents, use advanced search to find specific text, and easily store and manage them with ease.

These digital files can be stored in a secure, cloud-based repository, organized by topic, access level, and more. They can also be linked to an official government website for public access, allowing constituents to access these files without coming into a physical location or interrupting staff members’ day-to-day activities. No onPhase login is required for non-personnel who are searching for property records, town hall minutes, and other highly requested documents.

Digitization enhances document security, reducing the risk of loss or damage associated with paper records. Additionally, onPhase allows administrators to set custom, role-based permissions, ensuring that certain items are as protected as they need to be. Through this additional level of security, it also becomes easier for a public sector organization to stay compliant with the many regulations found within their strict industry.

It’s not just documents that onPhase works to modernize and enhance; onPhase also digitizes commonly requested forms for both staff and constituents. Out-of-date PDFs are replaced by online forms with built-in workflows that can be routed to the right staff members for approvals, reducing delivery-related headaches.

Regardless of your organization’s size or volume of community interactions, onPhase helps breathe new life into your traditional data management strategies. Through automation and digitization of documents and forms, your staff will be able to manage its extensive workload with ease.